rec.autos.simulators

Soda 3dfx

Marc Johnso

Soda 3dfx

by Marc Johnso » Sun, 01 Feb 1998 04:00:00

Is Soda supposed to ported to 3dfx? Obviously if it is it will be after
nascar2, but are there even plans to do it?  Thanks

--
Thank You
Marc Johnson

Outside of a dog, a book is a mans best friend.  Inside a dog, it is
too dark to read -Mark Twain

Jo

Soda 3dfx

by Jo » Mon, 02 Feb 1998 04:00:00


>Is Soda supposed to ported to 3dfx? Obviously if it is it will be after
>nascar2, but are there even plans to do it?  Thanks

A 3dfx patch was primised several months ago, but there hasn't been a
peep about it since (which doesn't mean it isn't happening - Papy is
an extremely closed an isolated group, with very little communication
with the public).

Joe

ymenar

Soda 3dfx

by ymenar » Mon, 02 Feb 1998 04:00:00



>>Is Soda supposed to ported to 3dfx? Obviously if it is it will be after
>>nascar2, but are there even plans to do it?  Thanks

>A 3dfx patch was primised several months ago, but there hasn't been a
>peep about it since (which doesn't mean it isn't happening - Papy is
>an extremely closed an isolated group, with very little communication
>with the public).

Well, they are still better than Microprose, UbiSoft and Microsoft ?? Don't
you think ;-)  . You may tell "Well the MS guys where here often". No.
Papyrus guys are here since 3years, and even now they come and take a peek.
MS guys stayed 3months only here and on websites. You clearly never went to
the NROS newsgroup they are always with us, telling us some info, etc...

Looks like we have different explanations of the word "communication". But I
agree with you that they are a little bit too shy about the SODA-3dfx patch.
I think it's dead. But with Papyrus (oops Software Allies in a certain way),
you never know....

* Fran?ois Mnard

* With great respect,
* May the downforce be with you,
* Good race at the Brickyard, (-o-)

* <ymenard> on NROS, sponsored by
* http://www.awpss.com/
* SimRacing director, AWPSS

* Official Mentally retarded guy of r.a.s.
* Excuse me for my English (I'm French speaking)
* Excuse me for my provocative posts and reply's <g>

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Jo

Soda 3dfx

by Jo » Tue, 03 Feb 1998 04:00:00


>Well, they are still better than Microprose, UbiSoft and Microsoft ?? Don't
>you think ;-) .

They're all pretty much the same as far as I can tell. Zero tolerance
for public participation.

Joe

Richard Walk

Soda 3dfx

by Richard Walk » Wed, 04 Feb 1998 04:00:00


>They're all pretty much the same as far as I can tell. Zero tolerance
>for public participation.

Whenever I've communicated with Papy's employees (both privately and in
public forums), they have always been very willing to discuss any matter
put to them in a reasonable manner. IMHO they come across as regular sim
fantatics - if it's about sim racing they want to discuss it <g> But when
they put their heads above the parapet here they get the sort of hassle
that you or I wouldn't put up with - why should they?

Cheers,
Richard

Jo

Soda 3dfx

by Jo » Wed, 04 Feb 1998 04:00:00


>fantatics - if it's about sim racing they want to discuss it <g> But when
>they put their heads above the parapet here they get the sort of hassle
>that you or I wouldn't put up with - why should they?

Because it's their job. I maintain a professional involvement on some
forums. It's really not that difficult. Ignore the flames, respond to
reasonable customers. What's so damn hard about that?

Joe

John Walla

Soda 3dfx

by John Walla » Thu, 05 Feb 1998 04:00:00


>Because it's their job. I maintain a professional involvement on some
>forums. It's really not that difficult. Ignore the flames, respond to
>reasonable customers. What's so damn hard about that?

Because the unreasonable customers tend to generate more bad publicity
than any benefit you would get from telling something to the
reasonable ones.

Cheers!
John

Bruce Kennewel

Soda 3dfx

by Bruce Kennewel » Thu, 05 Feb 1998 04:00:00

I hope, for the sake of consumers in your immediate locale, that you are
*NOT* involved in any way with sales. The meaning of the word "service"
to you would probably mean having your dog mated.

(snip)
Because the unreasonable customers tend to generate more bad publicity
than any benefit you would get from telling something to the
reasonable ones.
(unsnip)
--
Bruce
(at work)

"Laziness is nothing more than the habit of resting before you get
tired."
(Jules Renard)

John Walla

Soda 3dfx

by John Walla » Thu, 05 Feb 1998 04:00:00

On Wed, 04 Feb 1998 13:54:28 +1100, Bruce Kennewell


>I hope, for the sake of consumers in your immediate locale, that you are
>*NOT* involved in any way with sales. The meaning of the word "service"
>to you would probably mean having your dog mated.

I'm at a bit of a loss for what to say to that. I have to say sorry if
I've inadvertently offended you in some way Bruce, but you seem to
have a penchant for responding to anything I say in the most negative
manner you can muster. As I said, sorry if you're upset about
something, although I'm at a loss as to what.

As it happens I am European manager of marketing and customer service
for one of the largest semiconductor companies in the world, and IMHO
I believe that I know my subject very well. In my opinion you are
making the mistake of applying general principles to an area where
they are not appropriate. The defining fact in this case is that
Papyrus (nor any other company) DO NOT NEED to be here, and you'll
find therefore that their approach to customer service is modified
accordingly. Technical and customer service are services which have to
be provided, and people with infinite patience and high tolerance are
hired accordingly to do this via the official telephone support lines.
Support on r.a.s. is NOT something which has to be done or makes much
difference to sales - they'll get feedback and suggestions on products
whether they are here or not since we'll discuss them even in the
absence of any company representative. There is therefore no need for
someone to hang around if they are taking abuse. As Greg pointed out,
it CAN be done, but why on earth would anyone want to?

Cheers!
John

Goy Larse

Soda 3dfx

by Goy Larse » Thu, 05 Feb 1998 04:00:00


> On Wed, 04 Feb 1998 13:54:28 +1100, Bruce Kennewell

> >I hope, for the sake of consumers in your immediate locale, that you are
> >*NOT* involved in any way with sales. The meaning of the word "service"
> >to you would probably mean having your dog mated.

> I'm at a bit of a loss for what to say to that. I have to say sorry if
> I've inadvertently offended you in some way Bruce, but you seem to
> have a penchant for responding to anything I say in the most negative
> manner you can muster. As I said, sorry if you're upset about
> something, although I'm at a loss as to what.

> As it happens I am European manager of marketing and customer service
> for one of the largest semiconductor companies in the world, and IMHO
> I believe that I know my subject very well. In my opinion you are
> making the mistake of applying general principles to an area where
> they are not appropriate. The defining fact in this case is that
> Papyrus (nor any other company) DO NOT NEED to be here, and you'll
> find therefore that their approach to customer service is modified
> accordingly. Technical and customer service are services which have to
> be provided, and people with infinite patience and high tolerance are
> hired accordingly to do this via the official telephone support lines.
> Support on r.a.s. is NOT something which has to be done or makes much
> difference to sales - they'll get feedback and suggestions on products
> whether they are here or not since we'll discuss them even in the
> absence of any company representative. There is therefore no need for
> someone to hang around if they are taking abuse. As Greg pointed out,
> it CAN be done, but why on earth would anyone want to?

> Cheers!
> John

So, DO you know the meaning of the word service John (Sorry Bruce, but I
couldn`t resist, see you at the track)

Beers and cheers
(uncle) Goy

Richard Carls

Soda 3dfx

by Richard Carls » Sat, 07 Feb 1998 04:00:00


>They're all pretty much the same as far as I can tell. Zero tolerance
>for public participation.

>Joe

Well, maybe if we could weed out some sniveling whiners we'd get more
"participation".

Time to start a r.a.s.whiners newsgroup for the pinheads and leave
this group to actual discussion of racing simulators!!!!!

Regards,  Rick  Carlson



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