The quote you're looking at is from *sierra*, not papyrus.
says...
> This sounds to me as Papyrus doesn't have any intention of modifying
> the AIs.
> Joel Willstein
> > lovingly ripped from Sierra's N4 board
> > snip:
> > Mikel (Coordinator) - 09:55am Mar 29, 2001 PST (37.) Mark
> > Sierra's On-Line Communities
> > Most of you have complained time and time again about the AI. If
> > you're unhappy with the AI then return the title - Sierra has an
> > excellent 90 day guarantee.
> > We at Sierra pride ourselves in allowing members to openly voice their
> > opinion about the titles we produce, but there are limits. At other
> > forums you'll likely find any negative feedback on a company's
> > products immediately deleted. If you have a complaint about N4's AI
> > then we want your feedback. You're welcome to voice your concerns a
> > few times if you need to, however, ongoing complaining is only wasting
> > valuable bandwidth at our forums.
> > Thanks for listening,
> > Mike
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