I opened my TSW up when I had it, and you are correct.....it is very, very primative electronically. Almost looks like something that was made in 6th grade shop class. I've since been using my ECCI, and the quality of the electronics is like night and day compared to the TSW.....looks very profressionally done.
Hi,
I'm considering buying a wheel from Thomas Super Wheel (TSW). Can those
of you who tried a TSW wheel tell me if they think it's worth the price?
Or do you have another wheel to recommend?
I bought a TSW three years ago, apparently right in the middle of a power struggle within the company.
Unaware of this, I ordered the wheel and sent them a big fat check ($360) up front. Almost three months later, the wheel arrived. It didn't work. The pedals would not calibrate. I immediately contacted them and got no answer. I sent emails, snail mails and finally got permission to sent the thing back for repairs (at my own expense ($26.00)) two months after I received it!
It took another two months before they sent me a new unit. In essence, it took seven months to get a workable TSW. That's the bad news.
The good news is that the thing is mechanically indestructable. It's smooth, solid and feels wonderful. MECHANICAL repairs are a snap and adding custom springs, steering wheels and such is easy, especially if you're handy with machine tools.
Electronically, however, it's primitive. Aside from the original electronic problems, I've also got a defective mini-plug (the plug from the pedal unit to the wheel) which keeps losing contact (which, in GPL, causes all kinds of disconcerting maladies) and requires some frantic manipulation of plug and wire to regain control. I've toyed with the idea of sending it back for repairs, but I don't know if I want to wait another three months.The thing that irked me the most was the almost total indifference to me, their customer. I got no apology, or no offer to pay for the shipping of the defective unit or even an acknowledgement of the problem -- at least for two months. Granted, I'm just some aging machinist from Massachusetts, but I expected a bit more for $400.
--
Bob Curtin
Worcester Area Strategy & Tactics Exchange
http://www.tiac.net/users/ten10ths/
"If God had intended man to join the Army he would have given us green, baggy skin"