rec.autos.simulators

Thomas Super Wheel?

Eldre

Thomas Super Wheel?

by Eldre » Sun, 01 Aug 1999 04:00:00


I dunno.  Ever listen to the Nascar fans...?<g>
They like Chevy, so they like Driver X.  My question is, if the driver changes
rides, do they HATE him now that he driver a Ford?

Eldred

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Bob Curti

Thomas Super Wheel?

by Bob Curti » Sun, 01 Aug 1999 04:00:00

Mr. Magruder,

I tell you what.  Just keep believing that Thomas Enterprises can do no wrong and that I'm some whacko freak.  I don't care.  it
doesn't change the facts.

Bob Curtin
Worcester Area Strategy & Tactics Exchange
http://www.tiac.net/users/ten10ths/
"If God had intended man to join the Army he would have given us green, baggy skin"

Randy Magrud

Thomas Super Wheel?

by Randy Magrud » Mon, 02 Aug 1999 04:00:00

I think you've proved my point.  If you think Jeff Gordon's fans would
desert him if Hendrick switched to Ford, I think you'd be mistaken!



>(Randy Magruder) writes:

>>Baaaahhh Baaaaahhh <g>.   Americans are sheep in many ways, but brand
>>loyalty isn't one of them, unless a brand has inspired such confidence
>>that it inspires repeat business.

>I dunno.  Ever listen to the Nascar fans...?<g>
>They like Chevy, so they like Driver X.  My question is, if the driver changes
>rides, do they HATE him now that he driver a Ford?

>Eldred

>__

>Put your message in a modem, and throw it in the ***-sea...
>remove SPAM-OFF to reply.

Randy Magruder
http://www.racesimcentral.net/
Randy Magrud

Thomas Super Wheel?

by Randy Magrud » Mon, 02 Aug 1999 04:00:00

Tell you what, you just keep believing that I said or implied things I
did not.  It doesn't change the facts.  Besides, anyone reading the
thread will come to that conclusion.


>Mr. Magruder,

>I tell you what.  Just keep believing that Thomas Enterprises can do no wrong and that I'm some whacko freak.  I don't care.  it
>doesn't change the facts.

>Bob Curtin
>Worcester Area Strategy & Tactics Exchange
>http://www.tiac.net/users/ten10ths/
>"If God had intended man to join the Army he would have given us green, baggy skin"

Randy Magruder
http://members.home.com/rmagruder
mark jeangerar

Thomas Super Wheel?

by mark jeangerar » Mon, 02 Aug 1999 04:00:00

My TSW Sport will obviously last me forever. As mentioned, it is easy to add
springs and stuff. Pot replacement is a snap and after 4 months with my
"Spec Pots" and a lot of GPL I can't tell them from day one. Solid.  First
day I had it I let it fall off the desk. My Steering wheel snapped off under
it's own weight. I was crushed. I looked at it for a minute and realized
they used shear bolts. Went to the hardware store and was back up and
running in minutes flat.

A friend pointed out that the geometric angle of the linkage to the pedal
pots was not thought out. I reversed them and now the gas and brake are much
more sensitive. I believe the goal was a smaller base unit but the cost was
less accuracy. Easy to fix. The other thing is that the electric's are very
poor. They should have used a 9 pin connector from the base but tried to
save some dough by using a 3 pin. The result is a common ground that admits
a lot of crosstalk. (When I step on the gas the wheel turns right.) The Spec
pots amplified the problem. When my friend gets back from vacation I will
talk to him about proper wiring. Once I am convinced that I won't ruin the
wheel, I will do it. After I rewire I will post a web page explaining the
details of how to modify the wheel to make it top rate. I will post a link
here. I'm slow and the total modification will probably take me ten hours of
work.

So add that to the price.

--
Mark Jeangerard
www.soundchaserweb.com
New Mexico USA

> Hi,

> I'm considering buying a wheel from Thomas Super Wheel (TSW).  Can those
> of you who tried a TSW wheel tell me if they think it's worth the price?
> Or do you have another wheel to recommend?

> Thanks!

> --

> NP: Discipline - "Unfolded like Staircase"

Joel Willstei

Thomas Super Wheel?

by Joel Willstei » Mon, 02 Aug 1999 04:00:00



writes:

>>Maybe if you spent more time =
>>building them wheel-thingies, rather then seeing what everyone has to =
>>say about you, you might be able to cut some time off of your FOUR MONTH =
>>waiting period for a wheel

>FOUR MONTH?!?  Damn, if I order NOW, I might not get it until Xmas???

    I had ordered a TSW2 wheel just before the patch for gpl came out. I had
a 3 week wait,not a 4 month wait. But time of year does have something to do
with it.

    In the mean time I purchased a MSFF wheel to test the FF issue. I was
never impressed with FF before,but gpl had indeed raised it to a new
level,and I felt that it added to the racing experience. I emailed Dave jr
about canceling my order for that reason. No only did I receive a prompt
reply,buy the refund check was received within 10 days.

     I have since emailed Dave and read several email from them on the FF
issue. All I can say is that when they finally come out with a TSW FF
wheel,I've be one of the 1st to purchase one.

Joel Willstein

Eldre

Thomas Super Wheel?

by Eldre » Mon, 02 Aug 1999 04:00:00


But that's the point I meant.  I've asked serious Nascar fans if they would
hate their current fave driver if he switched rides, and they never give me a
straight answer.  I happen to like a driver because of the DRIVER.  Usually, I
don't even CARE what kind of car he drives...

Eldred
p.s. No, I *don't* think Jeff's fans would desert him...

__

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remove SPAM-OFF to reply.

Thomas Enterprise

Thomas Super Wheel?

by Thomas Enterprise » Tue, 03 Aug 1999 04:00:00


>Tell you what, you just keep believing that I said or implied things I
>did not.  It doesn't change the facts.  Besides, anyone reading the
>thread will come to that conclusion.

Randy,

First of all let me thank you for coming to our defense publicly, we
apreciate it very much :).

I'm not really sure what Bob is reffering to as his bad experience, Dave Sr,
Jr and myself looked up all records we have on this subject and everything
shows that we turned the repair around in less than a week which I dont
think is too bad.

Unfortunately we dont have sales records going back 3 years so I cant
comment on the circumstances of the actual sale or delivery time, I just
dont remember. I CAN say with absolute certainty that nothing like that
could possibly occur today.

As for certain other people who shall remain nameless we see these same guys
constantly run down the TSW and TE every time they get an opportunity, we
dont apreciate it but unfortunately there isnt much that can be done to stop
public attacks.

Anyone who really knows our company and products, repair policies etc, knows
that all are the best in the industry and there are literally thousands of
TSW and TSW2 owners who couldnt be happier with thier purchase and we get
many emails and phone calls stating this.

I doubt that there are many companies who have been in business for 6 years
who do not have a small percentage of dissatisfied customers, I think this
could be said of any industry or product type. You cannot please all of the
people all of the time no matter how hard you try.

One thing I do know for absolutly certain is that there is NO other company
that will go any further than we regularly do to assure customer
satisfaction.

Our products are built the way they are for 2 main reasons, one that they be
simple in design so that should anything ever break, it can be replaced from
a local source, thus eliminating the need for return and downtime.

No2, we are a small operation and we lack the fancy machinery to produce the
so called "polish" of other products. Frankly we dont see a need in any
case, our products are built to take serious everyday punishment and they do
not fail.

We have many TSW units that are over 5 years old and still in everyday use,
I doubt that this can be said of many other brands of racing sim wheel and
pedal units.

Trev

Woodie

Thomas Super Wheel?

by Woodie » Tue, 03 Aug 1999 04:00:00



>     I have since emailed Dave and read several email from them on the FF
>issue. All I can say is that when they finally come out with a TSW FF
>wheel,I've be one of the 1st to purchase one.

I just e-mailed ECCI with the same question.  They replied that the CDS4000 was
designed with FF in mind from the beginning (as far as leaving room and
mounting holes and such).  FF implementation heavy duty enough for ECCI would
be quite expensive, and I was only the fourth person to ask!  Those of us crazy
(or lucky) enough to own an ECCI should start waving money at them, sounded to
me as if they would implement it as soon as they thought demand was sufficient.

Don McCorkle
Libertarian Motorsports

Andrew

Thomas Super Wheel?

by Andrew » Tue, 03 Aug 1999 04:00:00

I don't think I can shell out $1K+ for a wheel, but I'm glad to see that some of
the high end manufactures are taking this FF thing seriously.  Hopefully either
ECCI or Ball Racing will finish what they've started and bring something to
market.  Thomas has stated that FF is only for games and not for sims, but I
believe anything that adds realism to the experience is a plus.  At this point in
time most games use FF only for contact with curbs and other cars, but (a) it's
better than not feeling anything and (b) GPL shows more is possible.  If you're
only concerned about lap times and not the entire automotive experience than a non
FF wheel is for you, but I want to be immersed in the experience and that means FF.

If anyone from ECCI is reading this..... Build the wheel and they will come!

-Andrew




> >     I have since emailed Dave and read several email from them on the FF
> >issue. All I can say is that when they finally come out with a TSW FF
> >wheel,I've be one of the 1st to purchase one.

> I just e-mailed ECCI with the same question.  They replied that the CDS4000 was
> designed with FF in mind from the beginning (as far as leaving room and
> mounting holes and such).  FF implementation heavy duty enough for ECCI would
> be quite expensive, and I was only the fourth person to ask!  Those of us crazy
> (or lucky) enough to own an ECCI should start waving money at them, sounded to
> me as if they would implement it as soon as they thought demand was sufficient.

> Don McCorkle
> Libertarian Motorsports

Bob Curti

Thomas Super Wheel?

by Bob Curti » Tue, 03 Aug 1999 04:00:00



> >Tell you what, you just keep believing that I said or implied things I
> >did not.  It doesn't change the facts.  Besides, anyone reading the
> >thread will come to that conclusion.

> Randy,

> First of all let me thank you for coming to our defense publicly, we
> apreciate it very much :)

Yes, I'm sure you do (kiss, kiss) It always helps to have a guy who has made up
his mind ahead of time on your side.  Facts just don't seem to get in the way of
his argument.

Either you people are lying through your teeth or your database is something out
of the stone age.  For the last time.  YOU NEVER REPAIRED THE ORIGINAL TSW.  YOU
REPLACED IT ALMOST FOUR MONTHS AFTER I REPORTED THE DEFECT.

Ain't that convenient.  The fact is that their sales records, documentation and
apparenty their guarantees were written in crayon at that time.

I'll name him.  It's ME!  BOB CURTIN.  And as a matter of fact, I've never run
down the TSW.  It's a good wheel, well worth the price, and the fact that I have
some problems with TE has nothing to do with the quality of the unit.

Well, Bunkie, you haven't tried at all.  I've never received any contact from
TE, period.  You're idea of smoothing over cistomer complaints is calling them
liars on RAS.  Fine.  I'm sure spinning will work as well for you as it did for
Bill Clinton, especially when you have Randy as your spin doctor.

Unless their name is Bob Curtin.

(Translation:  Take a hike to the local RadShack--We aiin't got the time.)

I will back this statement up.  They are bulletproof.  Unfortunately I just
happened to get two $400. units in a row with original defects.  TE doesn't want
to know about this, of course, and has Randy to back them up.

--
Bob Curtin
Worcester Area Strategy & Tactics Exchange
http://www.tiac.net/users/ten10ths/
"If God had intended man to join the Army he would have given us green, baggy
skin"

Rick Carls

Thomas Super Wheel?

by Rick Carls » Tue, 03 Aug 1999 04:00:00



Methinks me smell a snivelling crybaby. Your bitterness shines through
and makes your arguement, ***, or whatever you call it pretty empty.

I never had any problems with my TSW2 or TE that were anything that
wasn't correctly quickly and painlessly.

Regards,

Rick Carlson



>> >Tell you what, you just keep believing that I said or implied things I
>> >did not.  It doesn't change the facts.  Besides, anyone reading the
>> >thread will come to that conclusion.

>> Randy,

>> First of all let me thank you for coming to our defense publicly, we
>> apreciate it very much :)

>Yes, I'm sure you do (kiss, kiss) It always helps to have a guy who has made up
>his mind ahead of time on your side.  Facts just don't seem to get in the way of
>his argument.

>> I'm not really sure what Bob is reffering to as his bad experience, Dave Sr,
>> Jr and myself looked up all records we have on this subject and everything
>> shows that we turned the repair around in less than a week which I dont
>> think is too bad.

>Either you people are lying through your teeth or your database is something out
>of the stone age.  For the last time.  YOU NEVER REPAIRED THE ORIGINAL TSW.  YOU
>REPLACED IT ALMOST FOUR MONTHS AFTER I REPORTED THE DEFECT.

>> Unfortunately we dont have sales records going back 3 years so I cant
>> comment on the circumstances of the actual sale or delivery time, I just
>> dont remember. I CAN say with absolute certainty that nothing like that
>> could possibly occur today.

>Ain't that convenient.  The fact is that their sales records, documentation and
>apparenty their guarantees were written in crayon at that time.

>> As for certain other people who shall remain nameless we see these same guys
>> constantly run down the TSW and TE every time they get an opportunity, we
>> dont apreciate it but unfortunately there isnt much that can be done to stop
>> public attacks.

>I'll name him.  It's ME!  BOB CURTIN.  And as a matter of fact, I've never run
>down the TSW.  It's a good wheel, well worth the price, and the fact that I have
>some problems with TE has nothing to do with the quality of the unit.

>> Anyone who really knows our company and products, repair policies etc, knows
>> that all are the best in the industry and there are literally thousands of
>> TSW and TSW2 owners who couldnt be happier with thier purchase and we get
>> many emails and phone calls stating this.

>> I doubt that there are many companies who have been in business for 6 years
>> who do not have a small percentage of dissatisfied customers, I think this
>> could be said of any industry or product type. You cannot please all of the
>> people all of the time no matter how hard you try.

>Well, Bunkie, you haven't tried at all.  I've never received any contact from
>TE, period.  You're idea of smoothing over cistomer complaints is calling them
>liars on RAS.  Fine.  I'm sure spinning will work as well for you as it did for
>Bill Clinton, especially when you have Randy as your spin doctor.

>> One thing I do know for absolutly certain is that there is NO other company
>> that will go any further than we regularly do to assure customer
>> satisfaction.

>Unless their name is Bob Curtin.

>> Our products are built the way they are for 2 main reasons, one that they be
>> simple in design so that should anything ever break, it can be replaced from
>> a local source, thus eliminating the need for return and downtime.

>(Translation:  Take a hike to the local RadShack--We aiin't got the time.)

>> No2, we are a small operation and we lack the fancy machinery to produce the
>> so called "polish" of other products. Frankly we dont see a need in any
>> case, our products are built to take serious everyday punishment and they do
>> not fail.

>I will back this statement up.  They are bulletproof.  Unfortunately I just
>happened to get two $400. units in a row with original defects.  TE doesn't want
>to know about this, of course, and has Randy to back them up.

>> We have many TSW units that are over 5 years old and still in everyday use,
>> I doubt that this can be said of many other brands of racing sim wheel and
>> pedal units.

>> Trev

Eldre

Thomas Super Wheel?

by Eldre » Wed, 04 Aug 1999 04:00:00


>> As for certain other people who shall remain nameless we see these same
>guys
>> constantly run down the TSW and TE every time they get an opportunity, we
>> dont apreciate it but unfortunately there isnt much that can be done to
>stop
>> public attacks.

>I'll name him.  It's ME!  BOB CURTIN.  And as a matter of fact, I've never
>run
>down the TSW.  It's a good wheel, well worth the price, and the fact that I
>have
>some problems with TE has nothing to do with the quality of the unit.

Uh, Bob?  Trev didn't say YOU were running down the TSW.  He said certain OTHER
people, which means he was no longer talking about YOU...
The message I got from his post was that they had problems in the past, but
those problems have been solved.  That's a good thing - to learn from your
mistakes.

Eldred

__

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Randy Magrud

Thomas Super Wheel?

by Randy Magrud » Wed, 04 Aug 1999 04:00:00


> Facts just don't seem to get in the way of his argument.

Facts?  Okay, you want to stick to facts...in other words you don't
want me saying anything I can't prove.  Fine.  That cuts both ways.
Let's take a look at some of your "facts".

Are you willing to stand by this?  Is that a FACT?  You know this?
You can prove this?  It's very interesting you that you have been
blasting me for somehow not knowing or ignoring facts and then you
have the audacity to write the above as a "fact".  Who's inventing
stuff here?

If that's your best try at a cheap shot, you should find another
profession.  Personal attacks do more to harm you than they do me.
Anyone reading this thread will see the level of vitriol in your
posts.  I'm quite content to let you keep ranting because you are
doing a better job hurting your cause than anyone else could do.  Just
keep writing posts the way you are.  

But in case there is any common sense left at all, let me again
re-state that I did not take sides on the issue of whether or not TE
did or did not do the things you said.  ALL I have been saying in this
thread is that TE does have the right to defend themselves if they
feel they are being publicly, unfairly attacked, particularly in a
niche market where many potential buyers are reading the messages.
Your continued attempt to interpret this as anything more than that is
looking lamer and lamer.

More blathering and attempting to put words in my mouth.  It's obvious
you don't actually read what I write.  Why do I bother?

Randy
Randy Magruder
http://members.home.com/rmagruder

Thomas Enterprise

Thomas Super Wheel?

by Thomas Enterprise » Wed, 04 Aug 1999 04:00:00

Eldred,

Thanks for clearing this up, it is exactly what I meant. In NO way was I
reffering to Bob. We still cant figure out exactly what he was talking about
and what records we do have show a different story but thats neither here or
there.

What we find objectionable is the cheap shots taken at TE and our products
by a couple of people who frequent this group who happen to own a different
product (naturally) :).

We have a lot of pride in our tiny little company and our product line and
we feel that the TSW and TSW2 are as good as anything on the market and far
better than most. Our sales this year so far would seem to indicate that
this is true :)!

Our service is every bit as good as the products, we have the shortest turn
around time of anyone in the industry on repairs and upgrades and that we
can prove!

There may have been a time in the past when this may have not been true but
we were a 2 person outfit working part time out of a ba***t then and
suffering the usual growing pains of any startup operation.

Now that we have 6 years experience and 5 employees, we are as good as
anyone and proud of it :)!

Trev


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