> In early December I sent in the special offer card for NASCAR 2 and a
> check for $34.95 to Sierra Direct. Today, 13 days later, I called
> Sierra to determine the status of my order. The guy told me it was
> shipped December 17th and should arrive any day now. I promptly
> called my bank, and they told me the funds had not been taken out of
> my account yet. Another call to Sierra confirmed the fact that they
> do not ship orders until they get the money, but the computer still
> showed my order had been shipped the 17th. This second rep had to
> talk to his supervisor, who of course was as puzzled as I was.
> Here's my dilemma. UPS Ground is supposed to take 5-10 days; it's
> been 13 days since it's been shipped, according to Sierra. No matter,
> since the check hasn't been paid yet, I highly doubt NASCAR 2 is on
> it's way anyway. However the Sierra rep said I could not cancel the
> order, and that I would have to wait for N2 to arrive and send it back
> if I didn't want it. If it truly is on its way, I can be patient, but
> I can't think of a way by which it could be sent to me before they get
> the fundage. Any suggestions?
> BTW, both guys told me to call back at the end of the week if I hadn't
> received it by then, but if it's been shipped 13 days ago, they could
> at least call UPS, if nothing else. And despite the fact that a
> number of people have mentioned getting a UPS tracking number from
> Sierra, these guys told me they couldn't give me that. Go figure.
> Kyle Langston
> _________________________________
> http://www.racesimcentral.net/
should consider putting a stop on your check. If they cash the check it
will be a while before you see a refund. I sent mine back which they
recieved on the 10th of Dec. and still no credit to my charge card.