Here's my Sierra Direct Horror Story:
I ordered NASCAR2 late Thursday December 5th via Sierra Direct over the
Internet (because we had not yet gotten it here in Nebraska and everybody
said they were not expecting it until around now.) Also note that I did
choose 8$ 2nd day air. The next day (Fri Dec 6th) I got a call from
Software Etc. saying that my reserved copy came in that afternoon. So
Saturday I called Sierra about 1pm and asked if I could cancel my order
that evidently had not been placed yet; they said call back around 6pm that
night. Assuming I could get my order cancelled, I went out and picked up
N2 Sat. afternoon. I called Sierra back around 7pm CST and after giving
the guy all my information he said the order has been cancelled, end of
story right? NOT! ALMOST 2 WEEKS LATER N2 ARRIVES AT MY DOOR WITH A 2 DAY
AIR STICKER ON IT! I called and Sierra processed the cancelled order on
Mon Dec 9th and charged my credit card on Dec 10th but the part that gets
me is that 2 DAY AIR TOOK 8 DAYS TO GET HERE! (What if I needed a new
liver via 2nd day air or something?!?) Now I have to send it back to some
Sierra Refund address and spend more freaking money to have it sent back.
Impatience does not pay off, expecially now, I went to Best Buy and they
are selling N2 for $29.99 and have about a million copies!
-Jeff
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