rec.autos.simulators

by **Charli** » Wed, 16 Jun 1999 04:00:00

After waiting 7 months for my rebate from Diamond for a Monster Voodoo
II
I sent the pertinent information to them through their rebate page. I
received an e-mail back stating that I must have bought it either before
or after "active rebate dates."

Wrong.
They said fax your receipt and we can check the date.
Problem: I sent the receipt according to the rebate instructions.
Had I known I was dealing with a less than scrupulous company I would
have made a copy of the receipt.

Caution: Be very careful when dealing with Diamond Multimedia !!!!

by **Chad Roger** » Wed, 16 Jun 1999 04:00:00

I had an even worse time, I started calling at about the 7 month mark and
leaving messages, never returned (I was very polite). Finally I spoke with
someone who said they would get back to me with the status.....nothing, that
happened twice. By this time I'm at the one year mark and finally begin to
get a little pissy. Well it turns out that they tell me they have no record
of my rebate and to send in my original receipt. I of course don't have one
and they say sorry outta luck. Well after waiting for a year that wasn't
good enough. I finally after having to go through two bosses got to their
head of customer service sho said fax in my AMEX receipt which was on
microfilm and I had to wait a couple of weeks for that with a copy of the
box with the UPC missing(thank god I kept the box). What I got back was a
check in an envelope, no I'm sorry for the trouble nothing. I was beyond
mad and I've never worked harder for $50 in my life.

Chad Rogers

>After waiting 7 months for my rebate from Diamond for a Monster Voodoo
>II
>I sent the pertinent information to them through their rebate page. I
>received an e-mail back stating that I must have bought it either before
>or after "active rebate dates."

>Wrong.
>They said fax your receipt and we can check the date.
>Problem: I sent the receipt according to the rebate instructions.
>Had I known I was dealing with a less than scrupulous company I would
>have made a copy of the receipt.

>Caution: Be very careful when dealing with Diamond Multimedia !!!!

by **ddjhenri** » Wed, 16 Jun 1999 04:00:00

a word to the wise...
I've only sent in 3 rebates to various companies...one was
diamond,,took about 3 months but I have gotten all three
(Microsoft ! had the quickest turnaround)
However,,,all three receipts are taped to my wall
above my computer desk....NEVER send in your
original receipt. Even if they ask for it a 2nd time,
SEND THEM A COPY!.
copy your receipts for rebates, otherwise you won't
have the paper if you need it to return due to defect
to the original store.
I hope you guys get your
rebates, but remember, at least with the 3 rebates,
I sent in. each said.."send a COPY of your sales receipt."
You may be out of luck...
dave henrie

by **Scott B. Huste** » Wed, 16 Jun 1999 04:00:00

Charlie,

Although I sympathize with you... you should ALWAYS copy everything
involved with rebates. UPC Code, receipts, forms, etc.

I did get my rebate from Diamond fairly promptly though.

Good luck.

Scott
PA-Scott

--
Scott B. Husted
PA-Scott on TEN
G.T.S. Racing - http://www.GTS-Racing.com
High Gear "The View" Editor - http://www.simracingnews.com
http://home.earthlink.net/~sbhusted
ICQ# 4395450

by **Roy Berub** » Thu, 17 Jun 1999 04:00:00

My rebate for a voodoo-II took about 7 or 8 months. But it did come
eventually.

Roy Berube

> After waiting 7 months for my rebate from Diamond for a Monster Voodoo
> II
> I sent the pertinent information to them through their rebate page. I
> received an e-mail back stating that I must have bought it either before
> or after "active rebate dates."

> Wrong.
> They said fax your receipt and we can check the date.
> Problem: I sent the receipt according to the rebate instructions.
> Had I known I was dealing with a less than scrupulous company I would
> have made a copy of the receipt.

> Caution: Be very careful when dealing with Diamond Multimedia !!!!

by **Bob Gedde** » Thu, 17 Jun 1999 04:00:00

Ditto here. Took about 3 months, but I got it.

Bob

> >After waiting 7 months for my rebate from Diamond for a Monster Voodoo
> >II
> >I sent the pertinent information to them through their rebate page. I
> >received an e-mail back stating that I must have bought it either before
> >or after "active rebate dates."

> >Wrong.
> >They said fax your receipt and we can check the date.
> >Problem: I sent the receipt according to the rebate instructions.
> >Had I known I was dealing with a less than scrupulous company I would
> >have made a copy of the receipt.

> >Caution: Be very careful when dealing with Diamond Multimedia !!!!

> -
> I got my rebate for my Diamond Stealth II S220 a couple months ago.
> ------------------

> Steven S. Palmer

> http://www.geocities.com/HotSprings/Spa/4001/
> http://www.primenet.com/~ssp/
> http://members.tripod.com/~stevenscott/
> http://www.geocities.com/HotSprings/Spa/4001/jerks.html

by **Mike Peterse** » Thu, 17 Jun 1999 04:00:00

I got my rebate after about 3-4 months.

You did make a copy of your receipt...didn't you?

by **Kai Fulle** » Thu, 17 Jun 1999 04:00:00

allways make a copy.

>After waiting 7 months for my rebate from Diamond for a Monster Voodoo
>II
>I sent the pertinent information to them through their rebate page. I
>received an e-mail back stating that I must have bought it either before
>or after "active rebate dates."

>Wrong.
>They said fax your receipt and we can check the date.
>Problem: I sent the receipt according to the rebate instructions.
>Had I known I was dealing with a less than scrupulous company I would
>have made a copy of the receipt.

>Caution: Be very careful when dealing with Diamond Multimedia !!!!

by **Beeler** » Fri, 18 Jun 1999 04:00:00

Only took about 3 or 4 months for mine. I got one for the Monster ll and the
M80 Sound Card.

by **Thom j** » Fri, 18 Jun 1999 04:00:00

Imho and 4 what its worth this is one of the many reasons I dont buy
any Diamond products! Just my subjective opinion. no more, no less.
Cheers Thom_j.
P.S. I have found Hercules & 3dfx always have a voice available on
the other end of the 800#s & they always try to help a.s.a.p.

> >After waiting 7 months for my rebate from Diamond for a Monster Voodoo
> >II
> >I sent the pertinent information to them through their rebate page. I
> >received an e-mail back stating that I must have bought it either before
> >or after "active rebate dates."

> >Wrong.
> >They said fax your receipt and we can check the date.
> >Problem: I sent the receipt according to the rebate instructions.
> >Had I known I was dealing with a less than scrupulous company I would
> >have made a copy of the receipt.

> >Caution: Be very careful when dealing with Diamond Multimedia !!!!

> -
> I got my rebate for my Diamond Stealth II S220 a couple months ago.
> ------------------

> Steven S. Palmer

> http://www.geocities.com/HotSprings/Spa/4001/
> http://www.primenet.com/~ssp/
> http://members.tripod.com/~stevenscott/
> http://www.geocities.com/HotSprings/Spa/4001/jerks.html

by **Alie** » Sun, 20 Jun 1999 04:00:00

Well, I don't know about the rebate, I have a Monster 3D II, I've never even
tried to get the rebate. But just because you didn't get yours, is no reason
to caution people never to deal with Diamond Multimedia! Come on, it's the
best graphics-card producing company there is! Their Voodoo2's are amazing,
and best of all, they are extremely compatible with everything. Other
manufacturers' cards have trouble running certain games, but my Monster II
runs everything, at a blazing speed, with crystal crisp detail. Diamond
produced awesome graphics, and sound boards, so just because of a rebate,
don't call it a bad company.

- Alien

by **Kirk Lan** » Sun, 20 Jun 1999 04:00:00

>I got my rebate for my Diamond Stealth II S220 a couple months ago.

Same here - and for $30 bucks, it sure can run GPL fast!!!

--
Kirk Lane
Tempe, AZ

ICQ: 28171652
RMRL #119

by **EricZieg** » Mon, 21 Jun 1999 04:00:00

> I have a Monster 3D II, I've never even
>tried to get the rebate. But just because you didn't get yours, is no reason
>to caution people never to deal with Diamond Multimedia! Come on, it's the
>best graphics-card producing company there is! Their Voodoo2's are amazing,
>and best of all, they are extremely compatible with everything. Other
>manufacturers' cards have trouble running certain games, but my Monster II
>runs everything, at a blazing speed, with crystal crisp detail. Diamond
>produced awesome graphics

I have to say this person has nailed it for many of us. After laughing through
all the posts about hot-rodding GPL with snake-oil products, the Diamond
Monster seems to be the most reliable 3Dfx card if what you want to do is RACE,
and not FIDDLE AROUND with your computer.

"All I have" is a Gateway P266/64meg, and on it the Monster turned GPL into
consistent 36 fpm sim with NO hassles whatsoever. I launch the sim, I run, I
practice/race, and I save hours not begging for help trying to make the ***a
III from Whoozitz Labs compatible with my overclocked and overheating ***nic
Wonder Mark Twelve cousinboard.

Eric Ziegler

by **Chris Har** » Mon, 21 Jun 1999 04:00:00

ROFL

by **Larr** » Tue, 29 Jun 1999 04:00:00

You know, I'm about tired of all this rebate BS going. Sheesh, even
Microsoft is doing it with Office 2000!

Just give a friggen good product at a fair price, and knock off all the
rebate bullshit, please!

Rebates are a scam. I think they expect:

1. A certain percentage to never bother.
2. A certain percentage to get lost in the mail, with the original
receipt.
3. A certain percentage to get 'lost' at the processing center.
4. A certain percentage to just plain give up after months of
frustration.

Leaving a small percentage they actually have to pay out on.

-Larry

> I had an even worse time, I started calling at about the 7 month mark and
> leaving messages, never returned (I was very polite). Finally I spoke with
> someone who said they would get back to me with the status.....nothing, that
> happened twice. By this time I'm at the one year mark and finally begin to
> get a little pissy. Well it turns out that they tell me they have no record
> of my rebate and to send in my original receipt. I of course don't have one
> and they say sorry outta luck. Well after waiting for a year that wasn't
> good enough. I finally after having to go through two bosses got to their
> head of customer service sho said fax in my AMEX receipt which was on
> microfilm and I had to wait a couple of weeks for that with a copy of the
> box with the UPC missing(thank god I kept the box). What I got back was a
> check in an envelope, no I'm sorry for the trouble nothing. I was beyond
> mad and I've never worked harder for $50 in my life.

> Chad Rogers

> >After waiting 7 months for my rebate from Diamond for a Monster Voodoo
> >II
> >I sent the pertinent information to them through their rebate page. I
> >received an e-mail back stating that I must have bought it either before
> >or after "active rebate dates."

> >Wrong.
> >They said fax your receipt and we can check the date.
> >Problem: I sent the receipt according to the rebate instructions.
> >Had I known I was dealing with a less than scrupulous company I would
> >have made a copy of the receipt.

> >Caution: Be very careful when dealing with Diamond Multimedia !!!!

rec.autos.simulators

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