rec.autos.simulators

Major hawaii.exe bugs

David Staine

Major hawaii.exe bugs

by David Staine » Tue, 07 May 1996 04:00:00


>If you bother to read through this newsgroup, you might notice how much
>I/we do support our customers out here.  However, in this case, I am
>trying to stop people from trying something that we have thoroughly
>tested & do not support -- Windows 95 w/ multiplayer NASCAR.  And, I am
>purposely trying to state it as strongly as possible.

I agree that you are doing your best to support your product.  I don't
think that that was ever in question.  3 posts on this thread in the last
day supports that.

People aren't necesarily asking you how to do it.  This is a public
newsgroup and people can ask what they want.

Anyone who reads deep enough to see that someone is having problems
running under win95 will also see that it is not supported.  That is fine.  
But if someone does get it to work and lends advise... I don't see that
hurting you in the long run.  Maybe a little customer service orientation
is in order... especially that part about "belittling the customer".  When
someone else replies to a thread, they are just "joe shmoe" and are to be
taken as such.  When a representative of Papyrus replies, he should be
acting as a representative of the company.


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