If anyone out there is thinking about buying a T2 (or any other
Thrustmaster product) - DO IT.
These guys offer amazing support. I e-mailed them asking for some spares
for my T2, and a calibration dial/cable for my ACM card. Not only did
they reply (which is a bonus to start with), they also shipped them half
way around the world (to Australia) and - this is the best bit - I had
them a week later for NO CHARGE!
Now that is what I call 'standing behind the product you sell'.
Well, last week I posted that my T1 shifter had broken. I emailed
Thrustmaster the same day I posted and I have yet to hear from them. :{
On the other hand, the T1 turned out not to be broken, as it started
working again the next day. It must have been a glich in the software.
However, maybe Thrustmaster fixed it telepathically without me even
knowing about it! If that's the case, then I agree that their
support is amazing! :)
===========================================================================
Mark A. Woyna |
Section Manager - Information Systems | "No free man shall ever be debarred
Advanced Computer Applications Group | the use of arms. The strongest
Decision & Information Sciences Division | reason for the people to retain the
Argonne National Laboratory | right to keep and bear arms is,
Argonne IL 60439 | as a last resort, to protect
| themselves against tyranny in
|
===========================================================================
>>These guys offer amazing support. I e-mailed them asking for some spares
>>for my T2, and a calibration dial/cable for my ACM card. Not only did
>>they reply (which is a bonus to start with), they also shipped them half
>>way around the world (to Australia) and - this is the best bit - I had
>>them a week later for NO CHARGE!
>>Now that is what I call 'standing behind the product you sell'.
>Well, last week I posted that my T1 shifter had broken. I emailed
>Thrustmaster the same day I posted and I have yet to hear from them. :{
>On the other hand, the T1 turned out not to be broken, as it started
>working again the next day. It must have been a glich in the software.
>However, maybe Thrustmaster fixed it telepathically without me even
>knowing about it! If that's the case, then I agree that their
>support is amazing! :)
>==========================================================================
>Mark A. Woyna |
>Section Manager - Information Systems | "No free man shall ever be debarred
>Advanced Computer Applications Group | the use of arms. The strongest
>Decision & Information Sciences Division | reason for the people to retain the
>Argonne National Laboratory | right to keep and bear arms is,
>Argonne IL 60439 | as a last resort, to protect
> | themselves against tyranny in
> |
>==========================================================================
On Sat, 08 Jun 1996 14:56:54 +1100, Scott Caddaye
>These guys offer amazing support. I e-mailed them asking for some spares
>for my T2, and a calibration dial/cable for my ACM card. Not only did
>they reply (which is a bonus to start with), they also shipped them half
>way around the world (to Australia) and - this is the best bit - I had
>them a week later for NO CHARGE!
>Now that is what I call 'standing behind the product you sell'.
My T1 steering wheel pot is wearing out and I do not know how to fix
it. I think I will get a T2 real soon.
Cheers,
Craig.
*************************************************************************** IVL Toys-R-Us #43 Pontiac - Rick Higbee Motorsports http://www.ozemail.com.au/~hoppy1
Canberra, Australia
***************************************************************************
I sent Thrustmaster e-mail a few times with no response. However, I
picked up the phone, told them what i needed and had it about 3 days
later.
--
Michael Kirton
