Robert,
I apologize for not returning your phone calls. I've been swamped with
work,
and unfortunately I've been in and out of the office for personal reasons.
I read r.a.s., and naturally I'll be much more inclined to bend over
backward
to help you now that you've flamed me publicly. Sheesh! As for Hawaii's
"piss
poor customer relations", all I can say is, "huh?". I certainly don't know
what
kind of expectation people have from a free service that costs us many
thousands of dollars per month for absolutely no benefit to us. I can't say
I'm
losing lots of sleep over those who have quit hawaii because of customer
service reasons. It is what it is. I know a lot of people appreciate it and
will miss it when it's gone soon.
Anyway, I will hang on to the replays and put them in my Huggins file.
Thanks
for the data. And what about Wilshe, anyway? Just what should I "do about
him".
As you can see Matson could care less what we think about how hawaii is run
and do you really believe they really care what we think about Nascar2 or
the so-called upcoming NRO (if it ever starts).What I get from this letter
is that Papy or atleast Mr.Matson could care less on how we feel about
their products even if it's free or not free.Oh Dave how about the
thousands of dollars we haven't spent racing on Hawaii,but I guess that
means nothing and hawaii is no benefit to them he says I disagree it is a
so-called test bed for the the so called up-coming NRO,so it has been a
benefit to you.Because their is no bette advertisment than word of mouth.I
have told many people to buy Nascar1 and to get the hawaii software and for
every person that buys the game to play on Hawaii thats a benefit is it
not?Yes Dave I do appreciate Hawaii being up,but I do not appreciate the
totally disregard of our complaints on the matter of Huggins.I also didnot
flame you I just stated what I felt was being done to me and alot of other
people.As you can see about the huggins replays I sent Matson he says he
will add them to his Huggins file,I could be wrong but I read that as he
has many things showing Huggins cheating and has no intention of doing
anything about I HOPE I AM WRONG!!Dave again I didnot flame you and if it
sounded like a flame apologize but it wasn't meant as a flame.Plus you did
a pretty job of flaming yourself in this letter you wrote back to me.I hope
we can get all this resolved soon.
Robert Platts
GT86