I recieved mine a few days ago. Ordered it through the website on a saturday
night, got e-mails confirming the order, then notification of shipment,
recieved on Friday the next week, so not too bad there. Didn't have any need
to contact support, although the driverCD was cracked, I just downloaded the
driver software from the site.
The wheel itself is very nice, pleasant rim, strong FF, which can be fine
tuned if neccessary, and the desk clamps are excellent. My only beef is the
pedals: the brake has far too much resistance and not enough travel, but I'm
expecting it loosens after a few days.
One last thing. Cost. Shipping and Taxes pushed the total to over $200 (US),
and that was without the RS shifter. Ouch.
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-Ace-