rec.autos.simulators

FRAUD BY GOODYEAR!

doc

FRAUD BY GOODYEAR!

by doc » Tue, 03 Sep 1996 04:00:00

F R A U D  B Y   G O O D Y E A R !

Whatever you do, DO NOT GO TO GOODYEAR!  Several months ago, I had my tires
changed and front-end aligned by Goodyear.  I asked for and was assured that
the lug-nuts and lock-nuts would be hand-tightened.  Now, I am attempting to
replace my brakes, and lo and behold, several bolts are stripped, one
lock-nut is stuck in place, and my lock-key is ROUND.  Apparantly, I was lied
to!  The ONLY way these could have been in this condition is if the mechanic
used an air-wrench on everthing!

I immediately called Goodyear and was told to bring in the car the first
thing the next morning.  After bringing the car in, they said it would take
some time to do this.  After an hour of waiting, I had to actually go outside
the waiting room and ASK the attendant how much longer it would be before
they even began to take a look at my car.  He then said that I had to speak
with the mechanic in the back because there was a problem.  When I went into
the back to talk to the mechanic, he said that they are not responsible for
the lock-nut or the bolts, and that the ONLY thing that they would do is
remove the one stuck lock-nut.  They would not replace the damaged bolts or
the lock-nuts.  I then called out to the other mechanic and asked him if he
really did say that the lock-nut was already round when he worked on it.  He
did not answer.  I then stated that I had at least 2 witnesses that could
testify that BEFORE I brought the car into Goodyear the lock-nut was in
perfect condition and that all the lugs had always been hand-tightened.  That
mechanic said nothing, and the one that WAS talking to me re-asserted that
they were not responsible for it.

Well, I got my keys and lock-nut back and left.  The attendant out front also
did not give me the legal department information even after offering it to
me.  After he offered it, when I asked for it, he just sniffed at me and told
me "good luck in proving anything".  Now, when this goes to court, if my
information and files are suddenly missing from Goodyear's records, I will
know why! Somebody there will have removed them!

After reaching home, I called the Goodyear main headquarters, the Better
Business Bureau and the police.  Goodyear and the BBB are closed for the
holiday.  The police are too busy to help me today.  I will be contacting a
lawyer and several local television stations next.

According to a mechanic who looked at the wheel and the condition of the lugs
and bolts he believes that the condition of everything is so bad, and was
made bad by the mechanics at Goodyear using the air-wrench on the lugs and
not hand-threading either, has caused a condition that can cause me to have a
fatal accident in the car at any point in time.

Due to all of this, the way I see it, Goodyear, the mechanics, and the
attendants there can at least be charged with the following crimes:
        Attempted ***
        *** to commit ***
        Fraud
        Refusal to honor a contract / warranty / guarantee
        Breach of contract

The specific Goodyear location is as follows:
        Goodyear Tires
        9805 Jog Road
        Boynton Beach, FL 33437
        Phone # 1-561-732-6664

The Goodyear corporate / general information number is:
        Phone # 1-800-321-2136

If anyone else has also had such an experience with Goodyear, and if there is
a very good lawyer out there who is interested in getting JUSTICE done, I am
hoping that a class-action lawsuit can be filed against Goodyear to prevent
this kind of thing happening in the future!  I do not believe that Goodyear
should even be allowed to continue to operate anymore, do you?

PLEASE E-MAIL ME AS I WOULD LIKE TO GET A NATIONWIDE BOYCOTT OF GOODYEAR
GOING!
THANK YOU!

Send all e-mail to me at:

And remember, whatever you do, DO NOT GO TO GOODYEAR!

Nigel Chapm

FRAUD BY GOODYEAR!

by Nigel Chapm » Tue, 03 Sep 1996 04:00:00

Do you always drive around with hand-tightened lug nuts?


>F R A U D  B Y   G O O D Y E A R !

>Whatever you do, DO NOT GO TO GOODYEAR!  Several months ago, I had my tires
>changed and front-end aligned by Goodyear.  I asked for and was assured that
>the lug-nuts and lock-nuts would be hand-tightened.  Now, I am attempting to
>replace my brakes, and lo and behold, several bolts are stripped, one
>lock-nut is stuck in place, and my lock-key is ROUND.  Apparantly, I was lied
>to!  The ONLY way these could have been in this condition is if the mechanic
>used an air-wrench on everthing!

[bunch of ***snipped]

"Luca Brasi sleeps with the fishes"  - The Godfather

Gene McNay

FRAUD BY GOODYEAR!

by Gene McNay » Tue, 03 Sep 1996 04:00:00


>F R A U D  B Y   G O O D Y E A R !

>Whatever you do, DO NOT GO TO GOODYEAR!  Several months ago, I had my tires

[Whining about a bad auto service experience deleted...]

So meanwhile, you take a case of bad shop management [independently owned?].
Open yourself up to liable by claiming it is an international ***
to***you. And shout it for all to see all over the world.
When at least I for one could care less about your stripped locknuts...

Get a grip. As you go through life you are going to have many such
minor disasters. If you can't get response from either
the local owner/manager, call Goodyear, if you don't get satisfaction
from Goodyear, file a small claims lawsuit - name the local owner
and Goodyear. (this usually costs ~$35 and requires no lawyer)

The local owner will probably make things right just by the threat
of such an action...how would it look if the Goodyear corporation has
to clean up after a nickle and dime case of bad auto service.
Keep in mind, just flying a Goodyear legal representative to the
small claims hearing would likely cost 10 x more than giving you
new locknuts and new tires...

Have you ever heard of the saying "good managers don't let sh** run uphill?"
Just keep making noise and if you get stonewalled ask to speak to
that persons manager, write down the name of each person you speak
to...If it goes to court you will most likely win...ya just have to
convince the judge, and yes...even judges have bad
auto service experiences...
gene

--
     /^\ + "Make things as simple as possible, but no simpler."      +
    /___\ +                   -  A. Einstein                         +
   //zzz\\ + Gene McNay: University of Michigan Aerospace Structures +

John Wallac

FRAUD BY GOODYEAR!

by John Wallac » Tue, 03 Sep 1996 04:00:00


Was this on your sim-car? If not, who cares? It doesn't belong here.

                     _________________________________
         __    _____|                                 |_____    __
________|  |__|    :|           John Wallace          |     |__|  |________

  \    :|  |::|    :|        Team WW Racing TSW       |     |::|  |     /
    >  :|  |::|    :|_________________________________|     |::|  |   <
  /    :|__|::|____/       * Sim Racing News *         \____|::|__|     \
/______:/  \::/ http://sneezy.dcn.ed.ac.uk/simnews/index.htm \::/  \._____\
               http://www.math.ohio-state.edu/~harmon/simnews

Brian Fo

FRAUD BY GOODYEAR!

by Brian Fo » Tue, 03 Sep 1996 04:00:00

(endless sniveling snipped)

You really think you're going to start a boycott because of a local
shop's mistakes.  If you're so paranoid about getting killed because of
stripped lugnuts, why don't you take the hour or so and do your own brake
jobs.  Of course, then you wouldn't have anyone to sue, but you might
actually learn something.

--

Brian Fox                               Nass '96 BGN 'A' Driver

The Fox Den:  Nascar, ICR2, and (eventually) NFS at
http://www.4w.com/pages/fox AND/OR
http://www.geocities.com/MotorCity/1238
 _______________________/\/\_____
 \_ /////// __            __'_--/           "Sly as a Fox"
   \-------/ / /\______/ /                Speed doesn't always
            /_/       /_/                     win the race!
\\\\\\    // ||\\   // ||
\\\\\\\\\||_//\\\\\||_//___________________________________________________

YeahRigh

FRAUD BY GOODYEAR!

by YeahRigh » Wed, 04 Sep 1996 04:00:00

Boy, Attempted ***? Doesn't one have to have a life in order for
someone else to take it? :)

Sean Higgi

FRAUD BY GOODYEAR!

by Sean Higgi » Fri, 06 Sep 1996 04:00:00

Maybe you should have watched them tighten the lugs, if this is the way
you feel.  Or better yet, put some new studs in and mark this up to
experience and get of with life.  Do you really think that people will
boycott goodyear because a guy at a local shop didn't do his job right.  
Is there a problem with the product?    If not boycott your local shop
not the tire maker.

Sean Higgi

FRAUD BY GOODYEAR!

by Sean Higgi » Fri, 06 Sep 1996 04:00:00

Called the police, what the hell for?  Sounds like he's waisting
everyone's time.

bwoo

FRAUD BY GOODYEAR!

by bwoo » Sun, 08 Sep 1996 04:00:00


Given how irrational and ridiculous you can get over a screw-up of this
minor magnitude, I can't help but wonder how you treat your customers,
co-workers, or other people around you when YOU screw-up.  You need to
learn that human mistakes (and even the very human trait of covering up
these mistakes) is part of life and should generally not require lawsuits
to be filed.  In fact, one of the reasons that prices are high and many
people spend more time covering their ass than doing a good job is because
of the wildly exagerated and frivolous lawsuit of the type you are
advocating.    

John Irelan

FRAUD BY GOODYEAR!

by John Irelan » Sun, 08 Sep 1996 04:00:00



>>F R A U D  B Y   G O O D Y E A R !

>>Whatever you do, DO NOT GO TO GOODYEAR!  Several months ago, I had my
>tires
>>changed and front-end aligned by Goodyear.  I asked for and was assured
>that
>>the lug-nuts and lock-nuts would be hand-tightened.  Now, I am attempting
>to
>>replace my brakes, and lo and behold, several bolts are stripped, one
>>lock-nut is stuck in place, and my lock-key is ROUND.  Apparantly, I was
>lied
>>to!  The ONLY way these could have been in this condition is if the
>mechanic
>>used an air-wrench on everthing!

>..............
>>Due to all of this, the way I see it, Goodyear, the mechanics, and the
>>attendants there can at least be charged with the following crimes:
>>        Attempted ***
>>        *** to commit ***
>>        Fraud
>>        Refusal to honor a contract / warranty / guarantee
>>        Breach of contract

>Given how irrational and ridiculous you can get over a screw-up of this
>minor magnitude, I can't help but wonder how you treat your customers,
>co-workers, or other people around you when YOU screw-up.  You need to
>learn that human mistakes (and even the very human trait of covering up
>these mistakes) is part of life and should generally not require lawsuits
>to be filed.  In fact, one of the reasons that prices are high and many
>people spend more time covering their ass than doing a good job is because
>of the wildly exagerated and frivolous lawsuit of the type you are
>advocating.    

I think you are both over-reacting.  Just take the car back to
Goodyear and show them the problem.  Be persistant and polite.  
Work your way up to the top guy at the place if necessary.  If
they will not accept responsibility, take photographs then have
the problem repaired at a reputable dealer.  Then gather your
receipts and file in small claims court.  THat's not frivolous.  
That's what it's there for.  Chances are Goodyear will make good
once they receive the small claims subpoena.  
Ken Navar

FRAUD BY GOODYEAR!

by Ken Navar » Mon, 09 Sep 1996 04:00:00


: F R A U D  B Y   G O O D Y E A R !
 Nice headline but a really stupid post...!

: After reaching home, I called the Goodyear main headquarters, the Better
: Business Bureau and the police.

The police??? Guess you're really uninformed about legal protocols in
America. This is a civil matter - not a criminal one.

: The police are too busy to help me today.

Probably responding to calls from other putzes that keep them from doing
the things they'er supposed to be doing...

: I will be contacting a
: lawyer and several local television stations next.

Uh huh. I'll just bet that the Goodyear outlet is making parking spots
for all the satellite TV trucks that will be responding to your press
release!

: According to a mechanic who looked at the wheel and the condition of the lugs
: and bolts he believes that the condition of everything is so bad, and was
: made bad by the mechanics at Goodyear using the air-wrench on the lugs and
: not hand-threading either, has caused a condition that can cause me to have a
: fatal accident in the car at any point in time.

One could only hope... :)

: Due to all of this, the way I see it, Goodyear, the mechanics, and the
: attendants there can at least be charged with the following crimes:
:       Attempted ***

Small point but where's the malice aforethought. Then again, I wouldn't
wanna get picky on a small thing like that!

:       *** to commit ***

***??? You mean that these mechanics actually sat around and
discussed the different ways that they could***you and then acted
upon such discussion??? Can you spell p*a*r*a*n*o*i*d ???

:       Fraud

Hummm, seems to me that a careful reading of the contract would show that
you got what you paid for.

:       Refusal to honor a contract / warranty / guarantee

Bet not. The contracts that I have signed before a tire shop worked on my
cars generally provides a waiver for damages.

:       Breach of contract

: If anyone else has also had such an experience with Goodyear, and if there is
: a very good lawyer out there who is interested in getting JUSTICE done, I am
: hoping that a class-action lawsuit can be filed against Goodyear to prevent
: this kind of thing happening in the future!

Clearly you can spell and can write but you've got a lot to learn about
responsibility.

: I do not believe that Goodyear
: should even be allowed to continue to operate anymore, do you?

Let's put it this way. I'd rather Goodyear provide me with tires than you
to be a "doc" and have anything to do with people or animals. You
certainly don't have any sense of perspective...

: Send all e-mail to me at:

--

Gene Slate

FRAUD BY GOODYEAR!

by Gene Slate » Tue, 10 Sep 1996 04:00:00



> : F R A U D  B Y   G O O D Y E A R !
>  Nice headline but a really stupid post...!

> : After reaching home, I called the Goodyear main headquarters, the Better
> : Business Bureau and the police.

> The police??? Guess you're really uninformed about legal protocols in
> America. This is a civil matter - not a criminal one.

> : The police are too busy to help me today.

> Probably responding to calls from other putzes that keep them from doing
> the things they'er supposed to be doing...

> : I will be contacting a
> : lawyer and several local television stations next.

> Uh huh. I'll just bet that the Goodyear outlet is making parking spots
> for all the satellite TV trucks that will be responding to your press
> release!

> : According to a mechanic who looked at the wheel and the condition of the lugs
> : and bolts he believes that the condition of everything is so bad, and was
> : made bad by the mechanics at Goodyear using the air-wrench on the lugs and
> : not hand-threading either, has caused a condition that can cause me to have a
> : fatal accident in the car at any point in time.

> One could only hope... :)

> : Due to all of this, the way I see it, Goodyear, the mechanics, and the
> : attendants there can at least be charged with the following crimes:
> :       Attempted ***

> Small point but where's the malice aforethought. Then again, I wouldn't
> wanna get picky on a small thing like that!

> :       *** to commit ***

> ***??? You mean that these mechanics actually sat around and
> discussed the different ways that they could***you and then acted
> upon such discussion??? Can you spell p*a*r*a*n*o*i*d ???

> :       Fraud

> Hummm, seems to me that a careful reading of the contract would show that
> you got what you paid for.

> :       Refusal to honor a contract / warranty / guarantee

> Bet not. The contracts that I have signed before a tire shop worked on my
> cars generally provides a waiver for damages.

> :       Breach of contract

> : If anyone else has also had such an experience with Goodyear, and if there is
> : a very good lawyer out there who is interested in getting JUSTICE done, I am
> : hoping that a class-action lawsuit can be filed against Goodyear to prevent
> : this kind of thing happening in the future!

> Clearly you can spell and can write but you've got a lot to learn about
> responsibility.

> : I do not believe that Goodyear
> : should even be allowed to continue to operate anymore, do you?

> Let's put it this way. I'd rather Goodyear provide me with tires than you
> to be a "doc" and have anything to do with people or animals. You
> certainly don't have any sense of perspective...

> : Send all e-mail to me at:

> --some 15 years ago, I'll never forget an incident with a goodyear store,

i took a 75 dodge van in for a wheel alignment, having checked the front
end for any defective parts myself beforehand.... well they tell me
there are worn parts, i said i checked them, and to do the alignment
anyway, they said it wouldnt last as the ball joints etc would 'shift'
and the alignment would not hold.....(bullshit). I was at work and didnt
feel like discussing it further (boss over shoulder), just do the
alignment,.....When I picked it up, paying 45 bucks, (big city prices)-
I drove it approx. 2 blocks and brought it back, got the run around,
they said they did an alignment----I knew that was bullshit....So I
demanded they put it up on the lift and proceeded to show them all (mgr.
mechanic, svc mgr. etc.) just where the alignment points were, tie rods,
offsets on u-i control arms etc...and point to the original road dirt on
all the bolts.....Never touched by a wrench in the recognizable past....
The mechanic got real mad and started throwing wrenches, lucky for him,
I was ready....the manager fell silent and refunded my cash on the
spot..... these days you gotta know more than the people you hire to do
any job for you, or your ripped off....consumer ignorance is rampant....
I can work on the space shuttle if they wanted me to and do a good job
too... I just think its a stitch about all the consumer ignorance about
the things their very lives and income depend on....  GENE
Eldred Picke

FRAUD BY GOODYEAR!

by Eldred Picke » Wed, 11 Sep 1996 04:00:00



>Subject: Re: FRAUD BY GOODYEAR!
>Date: Mon, 09 Sep 1996 22:34:22 -0400
>demanded they put it up on the lift and proceeded to show them all (mgr.
>mechanic, svc mgr. etc.) just where the alignment points were, tie rods,
>offsets on u-i control arms etc...and point to the original road dirt on
>all the bolts.....Never touched by a wrench in the recognizable past....
>The mechanic got real mad and started throwing wrenches, lucky for him,
>I was ready....the manager fell silent and refunded my cash on the
>spot..... these days you gotta know more than the people you hire to do
>any job for you, or your ripped off....consumer ignorance is rampant....

If we knew more than the people we hired, we wouldn't need to HIRE 'em, would
we?<g>

________

Eldred Pickett

I am NOT paranoid.  And why are you always watching me?!?

michael moor

FRAUD BY GOODYEAR!

by michael moor » Thu, 12 Sep 1996 04:00:00

Dear Gene;
 Just because some lazy mechanics tried to fool their manager by saying
they did the work dosent mean all Goodyear dealers are BAD!
 As a matter of fact most try real hard to run a grass roots operation
 of honest,fair and good work by using better than avarage mechanics.
 The whole barell isnt bad because of a few.


Elaine DiRi

FRAUD BY GOODYEAR!

by Elaine DiRi » Thu, 12 Sep 1996 04:00:00


ago, I had my tires
and was assured that
Apparantly, I was lied
actually go outside
that I had to speak
not responsible for
and asked him if he
witnesses that could
hand-tightened.  That
attendant out front also
after offering it to
sniffed at me and told
headquarters, the Better
will be contacting a
condition of the lugs
Goodyear, and if there is
Goodyear to prevent
believe that Goodyear
BOYCOTT OF GOODYEAR

>GOING!
>THANK YOU!

>Send all e-mail to me at:

>And remember, whatever you do, DO NOT GO TO GOODYEAR!

The fact that the complainant is a total hysterical jerk
does not eliminate one's responsability to do the right
thing if a mistake has been made.  However it would take a
remarkable individual not to chase an over-reacting
dithering idiot like you out the door with the biggest tire
iron in the place. Being reasonable usually begets a
reasonable response, being unreasonable begets resentment
and reduced or no cooperation as you should have figured
out by now.

Don


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