I've decided to hold off and contact Klipsch myself as well.
From what I'm reading on their Forum at their site, we are NOT the only
one's by a long shot, and it looks like Klipsh has overall been doing the
right thing.
I have emailed their support and supplied the serial number and PDF's of the
original purchase receipt and the replacement receipt from when they
replaced them the first time.
They do have a chance to retain me as a customer. Like I said, I REALLY
like the speakers but the problems with the original ProMedia 5.1 Amps have
been numerous for a lot of folks.
-Larry
> Well, Klipsch's warranty is only one year so it will certainly be a bonus
if
> they do anything for you.
> Mine is the amp. The only thing coming out is a very small amount of
> distorted bass, even at full volume :(
> -Larry
> > You just wrote my email for me. Mine have died also. I wasn't aware of
a
> > defect. Mine are also about 21 months old. I was going to call them to
> see
> > about the hot-swap replacement you mention. They should handle it well.
> > Only product and comany credibility is at stake.
> > Wayne
> > > I can't believe it. My Klipsch ProMedia 5.1's have died. The amp has
> > gone
> > > bad. Klipsch only has a 1 year warranty so that, as they say, is
that.
> > > I have enjoyed these speakers, but I cannot bring myself to buy
another
> > set
> > > of Klipsch's.
> > > I bought mine when the ProMedia 5.1's first came out, and like
hundreds
> of
> > > others I got caught up in the manufacturing defect that caused the
amps
> to
> > > go bad. Klipsch handled it well, including hot-swap replacements, but
> > these
> > > are only 18 months to 2 years old and I'm out a $400 set of speakers.
> > > I guess it's time for a set of Logitech's. I'd love to get the
Z680's,
> > but
> > > I can't afford that kind of money right now.
> > > I'm considering the Z-5300's. They are more in my price range.
> > > Anyone have these ?
> > > -Larry
