About 2 months ago, my Force RS busted (tensioner broke), and I sent it
US mail 3rd class (mistake). It took almost 2 months to get there
thanks to crappy mail service- I had thought hope was lost...
I called customer service, and after being treated wonderfully, was
informed it would be arriving shortly.
I got in the mail today, a BRAND NEW Force RS, with an additional
software title included! I was pleasantly surprised- I'm so pleased
with te sercive I went ahead and ordered a RS shifter as well.
just to let everyone know, Act Labs is great to deal with- you won't be
sorry. Not to mention they have a great product... And no, I'm not an
affiliate.
The original problem I heard, was that the recycled content of the
plastic was too high in some of the first batch wheels, so they tend to
be a bit brittle. I was told not to worry with the new unit.
-Dave