rec.autos.simulators

by **Michael Basde** » Wed, 11 Dec 2002 08:35:31

I have some problem's with F1 2002. I have a Radeon 9700 Pro running on XP
Pro. I'm having a problem with the car rendering. The polygons that
comprise the car are severely misaligned causing holes in the car and
obstructions for certain camera views. There are similar problems for trees
etc at some tracks (Monza). The trees cut straight across the track. Well I
contacted EA's "Tech Support" and they stated that if I re-install the
drivers for the card everything should be ok. Needless to say it wasn't.
So, I sent them another message asking "Now what?" and this is the reply I
recieved.

"Response (Box David S.) - 12/09/2002 11:26 AM
Well Mike, the Radeon 9700 Pro was not a tested card for this game. F1 2002
came out about 6 months ago or so, and your card just came out on the
market. What I am saying is that the card you have has different features
than any other card and it has been hard to get games to run correctly with
that card. Normally drivers should fix this issue, but since you already
downloaded the latest fixes for the card, it is hard to decide on what you
need to do next. I am not sure if there is anything more we can do for you.
I really only have one more option to give you, and that would be to tweak
some settings in the 3D setup and in the game. To start the 3D setup goto
Start > Programs > EA Sports > F1 2002 > 3D Setup. Try using the resolution
800 x 600 x 16 bit with 75hz refresh rate. Also turn on Vertical Sync."

And with Papy getting out of the race sim market who else is going to be
left other than these clowns? Doesn't bode well for the future of the
hobby.

Mike

by **Dave Henri** » Wed, 11 Dec 2002 09:19:35

"Michael Basden"

So you bought a piece of hardware that is not supported by an older
title. Do you expect every company to rush back into the testing labs
everytime a new piece of silicon comes out? Boy we might finally get that
3dfx patch for ICR2 then!!!
I think you are being fiscally unreasonable. However, I would tend to go
the other way with the advice EA gave you. The 9700 doesn't do fsaa at
16bit correct? I would try High resolutions and 32 bit color. Also make
sure your desktop is at least sized as big as the ingame resolution. i.e.
if you run f1 2k2 at 16x12x32, don't have your desktop set to 10x7x32 Also
if that is still screwed up, try checking that box in 3dsetup for running in
a window. I have no idea if that will help, but who knows.
dave henrie

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by **karkraz** » Wed, 11 Dec 2002 10:09:02

On Mon, 09 Dec 2002 23:35:31 GMT, "Michael Basden"

>"Response (Box David S.) - 12/09/2002 11:26 AM
>Well Mike, the Radeon 9700 Pro was not a tested card for this game. F1 2002
>came out about 6 months ago or so, and your card just came out on the
>market. What I am saying is that the card you have has different features
>than any other card and it has been hard to get games to run correctly with
>that card. Normally drivers should fix this issue, but since you already
>downloaded the latest fixes for the card, it is hard to decide on what you
>need to do next. I am not sure if there is anything more we can do for you.
>I really only have one more option to give you, and that would be to tweak
>some settings in the 3D setup and in the game. To start the 3D setup goto
>Start > Programs > EA Sports > F1 2002 > 3D Setup. Try using the resolution
>800 x 600 x 16 bit with 75hz refresh rate. Also turn on Vertical Sync."

>And with Papy getting out of the race sim market who else is going to be
>left other than these clowns? Doesn't bode well for the future of the
>hobby.

>Mike

It seems EA isn't doing anything wrong. The tech guy seems nice and
tried to do the best he could. They did try to help. I think it
might be an ATI problem. See if you can get a more helpful response
from them.

--
karkrazy AT softhome DOT net
http://karkrazy.m4driving.sm

by **Jeff Cana** » Wed, 11 Dec 2002 11:17:32

I agree with the other posters. This is an awfully thoughtful response
from EA, and its obviously not an EA issue. It's an ATI issue for not
putting out compatible drivers, and it's your issue for buying the
latest/greatest and assuming everything is just gonna work.

just my .02

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by **Michael Basde** » Wed, 11 Dec 2002 21:41:46

After hearing nothing but rave reviews about this card I decided to make the
substantial investment and until this happened have been very happy with it.
So maybe it is a bit of 'sour grapes' on my part but I just find it hard to
believe that EA will support the other Radeon cards (8500, 7500, and "ATI
Radeon") but not this one. I mean, how big a departure from the 8500 can the
9700 be? I read the system requirements before buying it, but I thought ATI
Radeon meant the cards with Radeon engines.

I'll have to look for them to explicitly state support for this card from
now on I guess. I'm not about to track product release dates. Anyway, it
looks like I might have to break out my old GF2 Ultra if I want to
experience GTR2002; albiet with poorer resolution and fewer graphics options
enabled. *sigh*

Mike

by e » Wed, 11 Dec 2002 22:39:16

The Radeon 9700 is indeed quite different from the 8500, very
different design, as it was co-developed by the former ArtX team that
did the chip for the Gamecube. It's not a souped-up 8500.

EA is correct and has basicly done all they can. With a newer card
like the 9700 Pro, it's the responsability of the card manufacturer to
make sure it runs with older games.

Actually, I've had problems with the 9700, too. I can't get Rally
Master's headlights to work, and the 9700 won't do hardware T&L with
Master Rallye. Performance in Rallisport has also been somewhat
mediocre. Alot of other older games run fine (Nascar Legends, GPL),
and it has no problems with the bigger-name games like Quake 3 or
Serious Sam.

So, if you want to badger somebody, go to ATI and write a
complaint/bug report there.

BTW, I don't have F1 2002, yet, but F1 2001 runs fine. So does
NASCAR Thunder.

I have a hunch that maybe when DX 9 comes out, the drivers for the
car will start to mature alot. I hope so, because if they don't, I'm
going to be going back to NVidia, permanently. Frankly, the 9700 has
more problems with games than my old 8500 ever did, and the GeForce 2
beat them all down (except for problems with VIA chipsets and AGP 4X).

by **Jussi 'Igor' Koukk** » Wed, 11 Dec 2002 22:46:04

On Tue, 10 Dec 2002 12:41:46 GMT, "Michael Basden"

Didn't the price tag give any hint that there might be some major
differences between those cards...? Ok, when talking about graphics
cards, in most cases the biggest difference is the price tag itself...
but in this case we are talking about totally different generation
cards. Not to mention that drivers are probably not yet optimized for
the 9700...

BTW, have you tried the ATI Catalyst 2.5 drivers? They were released
yesterday.
--
- Igor -

by **Mitch_** » Thu, 12 Dec 2002 01:47:16

Hi Mike,

I also recently purchased a 9700Pro. I don't suffer the problems you are
having. I use the catalyst 2.5's. I do have one minor problem at
silverstone with the horizon distorting but othter than that all is great.

Mitch

> > So you bought a piece of hardware that is not supported by an older
> > title. Do you expect every company to rush back into the testing labs
> > everytime a new piece of silicon comes out? Boy we might finally get
that
> > 3dfx patch for ICR2 then!!!
> > I think you are being fiscally unreasonable. However, I would tend to
> go
> > the other way with the advice EA gave you. The 9700 doesn't do fsaa at
> > 16bit correct? I would try High resolutions and 32 bit color. Also
make
> > sure your desktop is at least sized as big as the ingame resolution.
i.e.
> > if you run f1 2k2 at 16x12x32, don't have your desktop set to 10x7x32
> Also
> > if that is still screwed up, try checking that box in 3dsetup for
running
> in
> > a window. I have no idea if that will help, but who knows.
> > dave henrie

> After hearing nothing but rave reviews about this card I decided to make
the
> substantial investment and until this happened have been very happy with
it.
> So maybe it is a bit of 'sour grapes' on my part but I just find it hard
to
> believe that EA will support the other Radeon cards (8500, 7500, and "ATI
> Radeon") but not this one. I mean, how big a departure from the 8500 can
the
> 9700 be? I read the system requirements before buying it, but I thought
ATI
> Radeon meant the cards with Radeon engines.

> I'll have to look for them to explicitly state support for this card from
> now on I guess. I'm not about to track product release dates. Anyway, it
> looks like I might have to break out my old GF2 Ultra if I want to
> experience GTR2002; albiet with poorer resolution and fewer graphics
options
> enabled. *sigh*

> Mike

by **Mitch_** » Thu, 12 Dec 2002 01:47:25

Hi Mike,

I also recently purchased a 9700Pro. I don't suffer the problems you are
having. I use the catalyst 2.5's. I do have one minor problem at
silverstone with the horizon distorting but othter than that all is great.

Mitch

> > So you bought a piece of hardware that is not supported by an older
> > title. Do you expect every company to rush back into the testing labs
> > everytime a new piece of silicon comes out? Boy we might finally get
that
> > 3dfx patch for ICR2 then!!!
> > I think you are being fiscally unreasonable. However, I would tend to
> go
> > the other way with the advice EA gave you. The 9700 doesn't do fsaa at
> > 16bit correct? I would try High resolutions and 32 bit color. Also
make
> > sure your desktop is at least sized as big as the ingame resolution.
i.e.
> > if you run f1 2k2 at 16x12x32, don't have your desktop set to 10x7x32
> Also
> > if that is still screwed up, try checking that box in 3dsetup for
running
> in
> > a window. I have no idea if that will help, but who knows.
> > dave henrie

> After hearing nothing but rave reviews about this card I decided to make
the
> substantial investment and until this happened have been very happy with
it.
> So maybe it is a bit of 'sour grapes' on my part but I just find it hard
to
> believe that EA will support the other Radeon cards (8500, 7500, and "ATI
> Radeon") but not this one. I mean, how big a departure from the 8500 can
the
> 9700 be? I read the system requirements before buying it, but I thought
ATI
> Radeon meant the cards with Radeon engines.

> I'll have to look for them to explicitly state support for this card from
> now on I guess. I'm not about to track product release dates. Anyway, it
> looks like I might have to break out my old GF2 Ultra if I want to
> experience GTR2002; albiet with poorer resolution and fewer graphics
options
> enabled. *sigh*

> Mike

by **Rich** » Thu, 12 Dec 2002 01:46:08

I had simular problem. Make sure in bios that
video cache == disabled

Also installed drivers manually with instuctions from:
http://www.rage3d.com/board/showthread.php?s=01eed66077269ecf96969c14...

On Mon, 09 Dec 2002 23:35:31 GMT, "Michael Basden"

>I have some problem's with F1 2002. I have a Radeon 9700 Pro running on XP
>Pro. I'm having a problem with the car rendering. The polygons that
>comprise the car are severely misaligned causing holes in the car and
>obstructions for certain camera views. There are similar problems for trees
>etc at some tracks (Monza). The trees cut straight across the track. Well I
>contacted EA's "Tech Support" and they stated that if I re-install the
>drivers for the card everything should be ok. Needless to say it wasn't.
>So, I sent them another message asking "Now what?" and this is the reply I
>recieved.

>"Response (Box David S.) - 12/09/2002 11:26 AM
>Well Mike, the Radeon 9700 Pro was not a tested card for this game. F1 2002
>came out about 6 months ago or so, and your card just came out on the
>market. What I am saying is that the card you have has different features
>than any other card and it has been hard to get games to run correctly with
>that card. Normally drivers should fix this issue, but since you already
>downloaded the latest fixes for the card, it is hard to decide on what you
>need to do next. I am not sure if there is anything more we can do for you.
>I really only have one more option to give you, and that would be to tweak
>some settings in the 3D setup and in the game. To start the 3D setup goto
>Start > Programs > EA Sports > F1 2002 > 3D Setup. Try using the resolution
>800 x 600 x 16 bit with 75hz refresh rate. Also turn on Vertical Sync."

>And with Papy getting out of the race sim market who else is going to be
>left other than these clowns? Doesn't bode well for the future of the
>hobby.

>Mike

by **Lee Mol** » Thu, 12 Dec 2002 09:12:04

LOL lets not cry about compatability! I remember a card called Voodoo that
would no longer work in games. I am rather certain that the ATI 9700 after
about 6 months of driver refinement and directX9, will be a video card we
will all want for the next generation graphics next year. Fortunately by
that time the card will be 140.00. Dont feel bad. I bought the Radeon 8500
the day it came out for the top dollar and still am waiting for a good
driver.

rec.autos.simulators

EA's bunk "tech support"

EA's bunk "tech support"

EA's bunk "tech support"

EA's bunk "tech support"

EA's bunk "tech support"

EA's bunk "tech support"

EA's bunk "tech support"

EA's bunk "tech support"

EA's bunk "tech support"

EA's bunk "tech support"

EA's bunk "tech support"

EA's bunk "tech support"