Good to know, but I still have the T1, and I just had more first problem
with it. My pedals weren't responding. I took off the cover to the pedals,
and saw a loose dangling wire, then I found a nice spot with lots of solder
and no wire. I may not be an electrical genius, but I got the baby working
again.
I don't know what my point is, maybe it's that they are built strong and
simple, so if you do have problems you can fix it yourself.
What all is included in the "tune-up kit"? Please post a reponse.
>I thought that I would chime in with my experiences with Thrustmaster
>support. Twice (last year) I have previously ordered springs, and then
>pots, for my two T2 contollers. On both of these occasions the orders were
>promptly delivered.
>In June of this year, I placed an order for tune-up kits for both of the
>T2's. One was still under warranty, so I only had to pay for one of the
>kits, which was $23.50 and billed to my credit card on June 23rd. The guy
>who took the order explained that they had a backorder on springs, so it
>would be two weeks before I received the kits. A month later, I had not
>received the kits yet, but I had been charged for one of them on my bill.
>I called Thrustmaster yesterday after placing the order almost two months
>ago. Michael in the parts department was very helpful and apologetic that
>this had happened, citing that he had just been hired to take care of the
>problems they had previously in the parts department. He shipped the kits
>out to me yesterday via next-day UPS, so I should get them today.
>I was a bit disappointed with Thrustmaster for this, but mistakes do
>happen. At least they realized they had problems and took care of it by
>hiring new personnel.
>Just my .02 .....
>Eric Giles
>> > After my recent dealings with Thrustmaster support, I thought it (the
>> > company)
>> > was deserving of a kind word in public.
>> > I have had my T2 since the day they hit the stores, driving almost
>> > every night
>> > and never a problem. Recently, the steering pot went bad, I called TM
>> > and they
>> > sent one for free right away. It was a snap to install, and I am back
>> > racing
>> > again. Customer support like that is rare now a days and I thank TM.
>> > I know there are "nicer" (and more expensive) wheels on the market,
>> > but the
>> > proverbial "bang for the buck" is in the T2.
>> > Just my opinion. Thanks again TM!
>> > -HandyAndy
>> Same thing here, only my problems have been broken springs
I received a new one and have no idea how to remove the old POT. How did
you do it?
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Lannie Schafroth Iowa Network Services, Inc.
515 830-0443 Phone 4201 Corporate Drive
515 830-0123 Fax West Des Moines, Ia 50266
Any statements or opinions stated are that of my
own and not necessarily that of my employer.
