rec.autos.simulators

Does anyone know what is going on at act labs?

Ed Carpente

Does anyone know what is going on at act labs?

by Ed Carpente » Fri, 31 Mar 2000 04:00:00

Hello,
I was just wondering if anyone knows what is going on at Act Labs? I ordered
the Force RS wheel and shifter combo back in January. I received the Force
RS wheel and my credit card was billed. I did not receive the shifter. I
emailed Act Labs and asked them where the shifter was. Here is their
reply...

    Wednesday 3/1/2000 3:17 PM
    Hello,

    Thank you for your patience.  Our shipment of RS Shifters was delayed
until
    today.  They will ship between today and Friday.

    Raymond
    ACT LABS

Here was a followup message they sent...

    Wednesday 3/1/2000 5:05 PM
    Hello,

    Yes, your RS shifter will ship between today and Monday.

    Raymond
    ACT LABS

Here was the next message from Act Labs

    Monday 3/13/2000 5:56 PM
    Hello,

    Thank you for your continued patience.  Your shifter has shipped and you
    should be receiving it shortly.

    Raymond
    ACT LABS

I have tried to contact Act Labs twice since I received this last message
from them on March 13th. I had requested a tracking number, but have not
even received a reply from them.

Anyone have any Ideas?

Thanks,

Ed Carpenter

Jeff Hend

Does anyone know what is going on at act labs?

by Jeff Hend » Fri, 31 Mar 2000 04:00:00

Ed,

I tried to send an e-mail directly to you to try to clear this up...

Unknown".  Can you call us with your order number at (800) 980-9997 if your
in North America?  The number only works in North America, sorry.  If you
are outside of North America, please e-mail your order number to me at

Thanks,

Jeff - ACT LABS



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