Ed
I was wandering what the first race will be in the nrl since we don't
have Daytona the biggest race of the year?
NRL schedule and Hawaii prototype reliability complaints
Ed Martin said the NASCAR Racing League would launch sometime in 1997 and explained that Hawaii was only an unbilled prototype, separate from the NRL code base. A user complained about server drops, lost skill points and tech support; Martin and Hawaii tech lead Charlie Heath responded that testing was extensive and line quality was often the cause, and the exchange became testy.
With Ed Martin (Papyrus/Sierra); Charlie Heath (Papyrus)
Automated summary.
>Ed
>I was wandering what the first race will be in the nrl since we don't
>have Daytona the biggest race of the year?
We're not yet ready to announce the NRL schedule. All I can say for
now is that it will be sometime in 1997.
Oh ya... and it will be worth the wait!!!
Ed Martin
Producer, Series Director
NASCAR Racing League
Papyrus / Sierra On-Line, Inc.
Quoted text (12 lines)
>>>Ed >>>I was wandering what the first race will be in the nrl since we don't >>>have Daytona the biggest race of the year? >>We're not yet ready to announce the NRL schedule. All I can say for >>now is that it will be sometime in 1997. >>Oh ya... and it will be worth the wait!!! >>Ed Martin >>Producer, Series Director >>NASCAR Racing League >>Papyrus / Sierra On-Line, Inc. >I think a blind man can even read between Ed's lines. >RandyEd I was wondering what the future of the NRL is. After your beta
testing, is this going to be put into alot of major cities for local
dial-up, or is it going to be just in the present cities? Maybe you are
developing this for network play. Just curious.
Hoping it's coming to Toronto......Mike
Ed,
I doubt that it will be worth the wait. I stopped using Hawaii a couple
months ago because of constant server trouble and the fact that the skill
levels I lost because of the server and a lack of a good modem string could
not be restored. One of the tech support people basically told me that
they would not even bother with trying to restore lost skill levels because
others would use it to cheat. That's when I decided to quit. I am not
going to waste my hard-earned money making up for Hawaii's lack of quality
and trouble-shooting. I sincerely hope that you guys are really prepared
for this NRL situation. If NASCAR is going to sanction this league, it had
better be STABLE and RELIABLE. Otherwise, it will be an embarrassment to
NASCAR and Papyrus.
Kirn Cromur
Its a nice graphic effect to have body parts(car) scattered across the track after a
wreck but its nearly impossible to tell benign fenders from terminal bodys. It really
ticks me when I realize I've just dodged a pile of parts which wouldn't have hurt me to
run head on into the body from which the parts came and be put out of the race with a
damaged engine. I wish this feature could be turned off.
After the obligatory crash crossing the finish line at Taladega, I have several times
been automatically grabbed by the tow truck and towed back to the pits. Why?
Chuck Stuart - Mesquite TX USA
Quoted text (15 lines)
>Ed, >I doubt that it will be worth the wait. I stopped using Hawaii a couple >months ago because of constant server trouble and the fact that the skill >levels I lost because of the server and a lack of a good modem string could >not be restored. One of the tech support people basically told me that >they would not even bother with trying to restore lost skill levels because >others would use it to cheat. That's when I decided to quit. I am not >going to waste my hard-earned money making up for Hawaii's lack of quality >and trouble-shooting. I sincerely hope that you guys are really prepared >for this NRL situation. If NASCAR is going to sanction this league, it had >better be STABLE and RELIABLE. Otherwise, it will be an embarrassment to >NASCAR and Papyrus. >Kirn Cromur:
: I doubt that it will be worth the wait. I stopped using Hawaii a couple
: months ago because of constant server trouble and the fact that the skill
: levels I lost because of the server and a lack of a good modem string could
: not be restored. One of the tech support people basically told me that
: they would not even bother with trying to restore lost skill levels because
: others would use it to cheat. That's when I decided to quit. I am not
: going to waste my hard-earned money making up for Hawaii's lack of quality
: and trouble-shooting. I sincerely hope that you guys are really prepared
: for this NRL situation. If NASCAR is going to sanction this league, it had
: better be STABLE and RELIABLE. Otherwise, it will be an embarrassment to
: NASCAR and Papyrus.
Maybe you missed out on the information that Hawaii is purely BETA! The
term beta usually means there will be problems, bugs, broken parts,
things that don't work the way the programmers want it to. The
whole point of providing Hawaii is so they can FIX these things before
NRL comes out. One of the problems with a large open BETA is that
people can get the impression that this is what the final product will
be.
Now the good part about your post is that you voiced your concerns and
hopefully Papyrus will see your post here and take them into
consideration. But, it might be better for you to e-mail your "beefs"
to the proper Papy address. Since I don't participate in Hawaii, I
don't know this address, but there is one. Someone out there want to
post it for us?
--
**************************** Michael E. Carver *************************
Upside out, or inside down...False alarm the only game in town.
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=<[ /./. [- < ]>=-=-=-=-=-=-=-=-=-=-=-=-=-=
Quoted text (9 lines)
> I've been having fun with my NASCAR simulator for over a year, though I'm by > no means any good. I've NEVER been grabbed by a tow truck. Did I set > something up wrong in the game? In fact, one time I had such a hard time even > finishing Watkins Glen. I would wreck and the game would never let the race > finish and I continued to sit on the track. > So how does one get the tow truck to come out when you've totally wrecked out? > post the answer here.Quoted text (14 lines)
>Subject: Body parts everywhere >Date: Wed, 24 Jul 1996 00:19:00 -0500 >Its a nice graphic effect to have body parts(car) scattered across the track >after a >wreck but its nearly impossible to tell benign fenders from terminal bodys. It >really >ticks me when I realize I've just dodged a pile of parts which wouldn't have >hurt me to >run head on into the body from which the parts came and be put out of the race >with a >damaged engine. I wish this feature could be turned off. >After the obligatory crash crossing the finish line at Taladega, I have several >times >been automatically grabbed by the tow truck and towed back to the pits. Why?1st post <snipped>:
Is something happening in the fall that I'm not aware of? The June
Hawaii/NRL news letter states that NRL will not be online until a low
latency network becomes commercially available, which should be sometime
this year. Papyrus will then have to adapt the Sim to work over the
TCP/IP network. Ed said that we probably won't see the NRL until
sometime in 1997 (Don't confuse NRL with Nascar2).
I may be wrong but I'd bet Many of these problems/"bugs" you speak of
are associated with the Telco long distance connections. Why resolve
extremely difficult problems that won't even exist after changing to a
TCP/IP network with local access. It's probably a matter of priorities.
I've been on Hawaii since the end of May and was already getting VERY
frustrated with the modem "warping" and idiot drivers. In the last
couple of weeks I stopped worrying about my skill level. Now I just race
and have fun. When problems occur I'll report them to
practice, practice, practice (only got till 1997). I'm trying to join a
league to combat the idiot driver problem.
P.S. I'm not so sure about your idea of a "sure sign".
Mike Radler
I doubt that there are many people here who DON'T know what beta is and why
beta testing is conducted. My point is that the people involved with
Hawaii have not made a strong effort to fix the bugs thoroughly and
quickly. The fall is fast approaching and yet Hawaii is still very
unstable and a major question mark. I have had technical support people
with Hawaii tell me that they will not attempt to fix certain problems
because it would be too difficult. That is a sure sign of a poor
operation. If you can't fix the bugs and actually make an effort to
address problems, then why even beta test? Why even try if you aren't
going to give it your BEST attempt?
Kirn Cromur
: I've been having fun with my NASCAR simulator for over a year, though I'm by
: no means any good. I've NEVER been grabbed by a tow truck. Did I set
: something up wrong in the game? In fact, one time I had such a hard time even
: finishing Watkins Glen. I would wreck and the game would never let the race
: finish and I continued to sit on the track.
No, you didn't set up anything wrong. The tow truck was implemented in
the dial-up multi-player version. If you download the software (at
www.sierra.com), I think the tow truck is in it. You can practice on
all of the tracks, but you can't race against the AI with it. However,
you can use it play via modem with some one else.
Looks like the rest of us will have to wait til NASCAR2 for a tow...
--
**************************** Michael E. Carver *************************
Upside out, or inside down...False alarm the only game in town.
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=<[ /./. [- < ]>=-=-=-=-=-=-=-=-=-=-=-=-=-=
Quoted text (12 lines)
>I doubt that there are many people here who DON'T know what beta is and why >beta testing is conducted. My point is that the people involved with >Hawaii have not made a strong effort to fix the bugs thoroughly and >quickly. The fall is fast approaching and yet Hawaii is still very >unstable and a major question mark. I have had technical support people >with Hawaii tell me that they will not attempt to fix certain problems >because it would be too difficult. That is a sure sign of a poor >operation. If you can't fix the bugs and actually make an effort to >address problems, then why even beta test? Why even try if you aren't >going to give it your BEST attempt? >Kirn Cromur>Its a nice graphic effect to have body parts(car) scattered across the
>track after a wreck but its nearly impossible to tell benign fenders from
>terminal bodys. It really ticks me when I realize I've just dodged a pile
>of parts which wouldn't have hurt me to run head on into the body from
>which the parts came and be put out of the race with a damaged engine. I
>wish this feature could be turned off.
Actually, I don't find this to be a problem, if you've ever watched a wreck
from the in-car camera in a real race, there is usually so much smoke, you
can't see the "terminal bodys" (sic) anyway. And why should fenders be
benign? Seems to me that running over a fender ought to give you a chance
of having a tire go down.
Dave "davids" Sparks
Late Nite League
http://www.sequoia-dev.com/Hawaii/latenite.html
Ed,
Then, the situation is even worse than what I thought. I have serious
doubts about the NRL now that you've stated that it will be something
completely new, but based somewhat on what you've learned from Hawaii. It
seems pretty frightening to imagine what might happen without the extent of
testing which was done with Hawaii. I wish you all the luck and I hope for
everyone's enjoyment that the NRL will be great, as soon as it starts, but
I don't think I'll be participating, because I'd rather avoid a repeat of
my Hawaii frustrations.
Kirn Cromur
Will there be an open beta for NRL?
--
Chuck Stuart - Mesquite TX USA
Quoted text (12 lines)
>Ed, >Then, the situation is even worse than what I thought. I have serious >doubts about the NRL now that you've stated that it will be something >completely new, but based somewhat on what you've learned from Hawaii. It >seems pretty frightening to imagine what might happen without the extent of >testing which was done with Hawaii. I wish you all the luck and I hope for >everyone's enjoyment that the NRL will be great, as soon as it starts, but >I don't think I'll be participating, because I'd rather avoid a repeat of >my Hawaii frustrations. >Kirn CromurQuoted text (12 lines)
>I doubt that there are many people here who DON'T know what beta is and why >beta testing is conducted. My point is that the people involved with >Hawaii have not made a strong effort to fix the bugs thoroughly and >quickly. The fall is fast approaching and yet Hawaii is still very >unstable and a major question mark. I have had technical support people >with Hawaii tell me that they will not attempt to fix certain problems >because it would be too difficult. That is a sure sign of a poor >operation. If you can't fix the bugs and actually make an effort to >address problems, then why even beta test? Why even try if you aren't >going to give it your BEST attempt? >Kirn CromurEd,
I'll be happy when I don't have an *** with Hawaii tech support telling
me that it's too much of a bother to try and fix a problem. I am easily
satisfied. Let me race on a multiplayer server without being disconnected
every other race and getting screwed by losing skill points. I have no
line noise and I've never had problems connecting with fax machines, ISPs
or any other servers. So, why is Hawaii nothing but a nightmare for me?
All I ask is for a reliable connection and an attempt to solve problems.
Period. I don't think that's too much to ask.
Kirn Cromur
Quoted text (12 lines)
>Ed, >I'll be happy when I don't have an *** with Hawaii tech support telling >me that it's too much of a bother to try and fix a problem. I am easily >satisfied. Let me race on a multiplayer server without being disconnected >every other race and getting screwed by losing skill points. I have no >line noise and I've never had problems connecting with fax machines, ISPs >or any other servers. So, why is Hawaii nothing but a nightmare for me? >All I ask is for a reliable connection and an attempt to solve problems. >Period. I don't think that's too much to ask. >Kirn CromurKirn,
As tech lead for Hawaii, I can assure you that the entire project has been
centered around testing. The differences between the level of quality
assurance required for a consumer release and that required to set up a
stable online service are considerable, and I've personally logged
literally thousands of hours focused on developing a service which is able
to operate 24 hours a day with the best reliability we can deliver.
We're working on an imperfect delivery medium with less than ideal latency;
the product you have is a prototype, much of which will be scrapped for the
NRL, and we're not bringing in a dime of revenue for the prototype, so we
cannot afford to upgrade everything we would like to upgrade or fix every
problem we could fix given infinite resources. I apologize for this, but
we unfortunately have to focus our resources ahead of the curve, on the
final product, rather than on updates to the prototype. Five years from
now, what we've achieved in the Hawaii prototype will probably look a bit
like silent movies compared with talkies, but at the moment, I think we're
still pretty close to the bleeding edge of what we can deliver over a
modem.
If you really don't think the Hawaii prototype is good enough to be worth
using, why don't you take a break and look at it again when we reach the
NRL release. A lot of people seem to think that Hawaii is the best thing
since internal combustion; if its not up to your expectations, we'd love to
get your feedback, but if you're not having fun with it, don't waste your
long distance calls on it!
Charlie Heath
Papyrus Design Group
Quoted text (10 lines)
> Ed, > I'll be happy when I don't have an a..hole with Hawaii tech support > telling me that it's too much of a bother to try and fix a problem. I > am easily satisfied. Let me race on a multiplayer server without > being disconnected every other race and getting screwed by losing > skill points. I have no line noise and I've never had problems > connecting with fax machines, ISPs or any other servers. So, why is > Hawaii nothing but a nightmare for me? All I ask is for a reliable > connection and an attempt to solve problems.Period. I don't think > that's too much to ask.Quoted text (12 lines)
>Ed, >I'll be happy when I don't have an *** with Hawaii tech support telling >me that it's too much of a bother to try and fix a problem. I am easily >satisfied. Let me race on a multiplayer server without being disconnected >every other race and getting screwed by losing skill points. I have no >line noise and I've never had problems connecting with fax machines, ISPs >or any other servers. So, why is Hawaii nothing but a nightmare for me? >All I ask is for a reliable connection and an attempt to solve problems. >Period. I don't think that's too much to ask. >Kirn CromurEd, just thought of a question this morning that I wanted to ask,
can't remember seeing it here before, so forgive me if I'm repeating
someone elses ignorance. That question is:
What is going to happy to Hawaii when NR2 is released in Nov? I
know that Hawaii is the prototype for the NRL (yeehaa), and that both
will be used by NR2, but what about the interim time? Will there be
separate nodes for NR clients and NR2 clients? I kinda doubt it
myself seeing how it's a free (well, relatively-thanks Sprint)
product, but will we tune in one day having not gotten NR2 yet and be
turned away at the front door of Hawaii?
Just something I thought of that made me curious. I know, I should
try to get out more and let the computer cool down for a bit.
Matt Myers
---------------------------------------------
Expressing individualism is just plain wrong.
Crow T. Robot
Quoted text (9 lines)
>Hey, stop complaining. I can't even try out Hawaii since my computer >is just below the minimum requirements (486DX66) and times out trying >to go to the race. Hawaii is FREE. Since you are not paying for it, >how can you balk about service problems? Are the Papyrus people >supposed to work their tails to provide a perfect, error-free, and >cost-free form of entertainment for us? I don't think so. If you >don't like Hawaii's little glitches, then stop using it and wait for >the NRL to launch. THEN if you have gripes they would at least be >valid.Quoted text (12 lines)
>>Hey, stop complaining. I can't even try out Hawaii since my computer >>is just below the minimum requirements (486DX66) and times out trying >>to go to the race. Hawaii is FREE. Since you are not paying for it, >>how can you balk about service problems? Are the Papyrus people >>supposed to work their tails to provide a perfect, error-free, and >>cost-free form of entertainment for us? I don't think so. If you >>don't like Hawaii's little glitches, then stop using it and wait for >>the NRL to launch. THEN if you have gripes they would at least be >>valid. >Yes, but you are the sort of person who doesn`t complain when he`s >given a "FREE!!!! AT NO CHARGE" kick in the head as long as it`s a >Papyrus boot doing the kicking.It is amazing what people will blame their problems on, I have been running
Hawaii
for four month and never have had a problem, I also learned to stay out of
pick up races and joined a league, as for bugs, let complain after sierra
starts charging us for the service, right now I am sure they will give you
your money back for the hawaii
software, hell i will even chip in.
buster
--
Mark Mc Kinney
"buster"


































