rec.autos.simulators

> Anybody else having a problem trying to get activation codes from Trymedia?
> I have been through their help system, responded with the details that they
> requested and still no email with the activation code.  They are responding
> to the email address I used when I ordered, so I don't have them in my spam
> filter.  They have already charged my credit card, yet still no codes, it's
> been over a week, I find that kind of service pretty lame.

> Is Trymedia that busy that it takes them over 5 days to respond to email?

> I'm getting ready to call my credit card company and cancel the charges from
> Trymedia.

> Anybody else having a problem trying to get activation codes from Trymedia?
> I have been through their help system, responded with the details that they
> requested and still no email with the activation code.  They are responding
> to the email address I used when I ordered, so I don't have them in my spam
> filter.  They have already charged my credit card, yet still no codes, it's
> been over a week, I find that kind of service pretty lame.

> Is Trymedia that busy that it takes them over 5 days to respond to email?

> I'm getting ready to call my credit card company and cancel the charges from
> Trymedia.

>[...]
> Actually, they did have my proper email address, I was just getting nowhere
> with my inquiries to their helpdesk.  Having said that, I JUST received my
> activation codes -- it helps to tell them that you will call your CC and
> cancel the charges.

> > Anybody else having a problem trying to get activation codes from
Trymedia?
> > I have been through their help system, responded with the details that
they
> > requested and still no email with the activation code.  They are
responding
> > to the email address I used when I ordered, so I don't have them in my
spam
> > filter.  They have already charged my credit card, yet still no codes,
it's
> > been over a week, I find that kind of service pretty lame.

> > Is Trymedia that busy that it takes them over 5 days to respond to
email?

> > I'm getting ready to call my credit card company and cancel the charges
from
> > Trymedia.

> I didn't get the regular email (ordered it two weeks ago), but I got it
> though asking Trymedia for my payment details - you can get a summary
> which includes the (well, a) number.

> >[...]
> > Actually, they did have my proper email address, I was just getting
nowhere
> > with my inquiries to their helpdesk.  Having said that, I JUST received
my
> > activation codes -- it helps to tell them that you will call your CC and
> > cancel the charges.

> Did you get more than one code?

>> I didn't get the regular email (ordered it two weeks ago), but I got it
>> though asking Trymedia for my payment details - you can get a summary
>> which includes the (well, a) number.

> ^^^^^^^^^^^^^^^^^^

> Tried that and I kept receiving emails telling me there was no record of my
> purchase, yet their helpdesk had no problems finding me.

> Anyway, issue resolved, will avoid using Trymedia like the plague.