>> It seems a lot of stores now are offering mail-in-rebated instead of sales.
>> I was just wondering how many people have actually gotten anything back from
>> them?
Rebates are an interesting, probably succesful, marketing gimmick that can
save the perseverent user a lot of money, but almost always with hassles.
Basically, the company can offer a substantial discount because they know that
most people will not get around to taking advantage of it. Happened to me
once, and I'm pretty, um, perseverent :-) But instead of offering say $10
off, they can offer $30, knowing that far less than 1 in 3 (saw a number once
that indicated a lower hit rate) will take advantage, but many will buy the
product. The hassles are that you have to fill out the info, double check
that you get it right (they threaten to void it for a host of reasons),
clip stuff like the UPC, keep records, track it.
I think MS has been decent with me too.
This is KEY. My advice: copy the receipt, copy the coupon, mark the date and
phone number. Invariably, they have something like "if you do not receive
your rebate within 6-8 weeks, call ...". CALL THEM. I found Hival, Diamond,
pretty much all companies, to be slow. If you call, you move up the list and,
in my experience, get your check much sooner. Took me two tries with (I
think) Hival. Finally got a $30 rebate after about 6 months.
Writing of which, hmmm, looks like time to make a call to Western Digital...
Ditto. Note I did receive a letter to the effect that HiVal (the company that
repackages CD-roms, soundcards, etc and sells them under their label at low
prices) has gone bankrupt. I did receive rebates from them, with nothing left
outstanding. But I wouldn't be buying any leftover stuff from them expecting
a rebate.