> Read all about Cadillac's and GM's scandalous warranty policies. Go to
> http://uc2.unicall.be/gruwez/new/badcad.htm
> You may be GM's next victim.
> Please help by reading this page
> http://uc2.unicall.be/gruwez/new/badcad.htm
> and sending a mail to GM (address is on the page).
> Thanks
> Rik Gruwez
1) I don't believe, Rik is a spammer. If you lose 50K or so because of
GM's stupidity and arrogance, you have all the rights to x-post your
experience and complains to car newsgroups. Further, Rik's page has
no
commercial content. Visiting it, you will see his valid data.
Spam is:
a) totally unrelated
b) commercial
c) annoying
and often criminal. Spammers like to hide themself.
Rik is:
a) Cadillac collector
b) Posting some (valid looking) complains to car newsgroups
c) involved probably in some software business, as his E-Mail
does suggest it - but he never ever mentioned any business
activity (with the exception of buying a Caddy for himself
from a car dealer).
Judge it.
2) I agree, GM's customer service has to be improved. I had a '95 Chevy
Lumina and one of the reasons I was happy to get rid of this car was
GM's customer unservice. (Ok, I got what I paid for: basically OK,
cheapo car with some bugs, rude dealer service, silly customer
service).
True, Chevrolet customer service is probably much worse, than of
Cadillac.
But as I had some questions to the GM Overseas Central Office, I
found
them extremly unhelpful as well.
On the other side: we discovered electrical problems in my wife's
Mitsu-
bishi Diamante Wagon a few weeks aftter we bought the car (during in-
stallation of aftermarket remote). Sure enough, Mitsu did not pay us
for
the installation itself, but they let the dealer fix the problem (the
car was wired by mistake for non- U.S. delivery) for free and we got
a free rental car (Nissan Altima) for the time the dealer got all the
documentation (3 weeks!!!) he needed to fix this problem. After it
was
fixed, the car runs (unlike Chevy) without any complains.
The joke is, I bought '95 Chevy for 17.5K, '95 Diamante for 21K - and
the
difference of the quality between of them is at least 10K, if not
more.
Sorry, Detroit!
3) Who ever wrote ("Jason LeBouef"):
"Does that include the warranty on my 64 Beetle? GET LOST SPAMMER!"
had obviously no time/mood to read Rik's page. He has to learn some
proper manners, too. Internet shouldn't be the place for such
offensive
responses. Jason, please learn, how to speak/ write.
No, Jason, don't even try to send me an offensive E-mail. If you do
so,
you have to face some consequences. Even after first offense:
- I will contact your Provider (EarthLink Network, Inc) with a
complain
- You are automaticly acknowledging, that I have a legitime demand
against
you of NOT LESS, than $1000 compensation
- You are automaticly acknowledging, that you are ready to defend
yourself
in the Court of the county of MY residence (Santa Clara, CA).
I suggest to close this path and who consider Rik's complain to be of a
valid
nature, please write a booo-booo E-Mail to Cadillac. I did. No, I don't
know
Rik. I have no idea, who is he. But I feel bad for him - and esp. that
some
people flamed him so badly on the Net (shame on them!)
Greetings:
GR.