rec.autos.simulators

EA you suck!

Jason Mee

EA you suck!

by Jason Mee » Wed, 04 Oct 1995 04:00:00

This message it to get the attention of anyone at Electronics Arts if you are
reading this.. Or anyone else who would like to know...

I bought your game Need For Speed and I really like it.  However I am having
some probs and so I don't want to pay LD from Canada using day rates obvously
so I chose to use the Internet Email for support which you mention in your

Well I have send 2 friggin message to you over a week ago and no damn reply,
not even one to say we received your message and are you looking into the
problem.  That really ticks me off.  What kind of technical support is that???

If I don't get a reply from you very soon NFS will be the last game I EVER
buy from you people.  And I'll make it known to alot of others the kind of
service I got..  

        Jay

Eric Smit

EA you suck!

by Eric Smit » Sat, 07 Oct 1995 04:00:00


>  This message it to get the attention of anyone at Electronics Arts if you are
[anger snipped]
>  buy from you people.  And I'll make it known to alot of others the kind of
>  service I got..  

>    Jay

Jay,

I've called EA support probably 6 or 7 times in the last 6 years, so I feel
qualified to say:  EA support SUCKS!  They've never been any help.  They are not
worthy of any more of my money.

Good luck with your problem.  You'll need it.

Eric
CK ID: test

Jason Mee

EA you suck!

by Jason Mee » Mon, 09 Oct 1995 04:00:00


:>I've called EA support probably 6 or 7 times in the last 6 years, so I feel
:>qualified to say:  EA support SUCKS!  They've never been any help.  They are not
:>worthy of any more of my money.
:>
:>Good luck with your problem.  You'll need it.

Well I did finally get a reply from them after I posted this message.  Must
have got there attention.  However they didn't help me at all, and what's
really annoying is when I replied to what they had told me to do, the message
can't get through to the address it was send from.  What's the good of a one
way E-mail message.  What am I supposed to do send another message to

like Papyrus have a person in this newsgroup actively replying to messages in
here.  Now that is good support.  Rick Genter I think his name is.  Anyway so
I am no further then I was before basicly.  Thanx for your note:

And since EA didn't help I will ask anyone in here if they no how to solve my
problems.

1).  My external modem (USR Courier) refuses to initialize with NFS.  It goes
out to it cause I can see the lights on it flashing so it is trying but it
reports back, "Can't init modem".  I have it set for Com2.  I know I have the
right settings cause I run a BBS and all term programs, bbs programs, even
nascar and other modems games work fine with it.  So modem play is totally
useless so far!

2).  I have to play the game in Silence (boring) cause when I select SB Pro
(which I own) or SB it locks up my machine totally.  Every other game works
fine with SB or SB Pro settings but this one.  I think it might be something
to do with my Adaptec SCSI 1542B cause the LED on that card stays ON SOLID
when I choose SB, SB Pro, and go to test sound in the install or load the
game with TNFS SBPRO.   And I KNOW I have no IRQ conflicts so don't bother
telling me that.. I have researched this totally.  Everything else works fine
remember.  

So all, you can see why i am annoyed.  Playing this game with no damn sound,
and no modem play is very annoying!

        Jay

Roger M Squir

EA you suck!

by Roger M Squir » Thu, 12 Oct 1995 04:00:00


>2).  I have to play the game in Silence (boring) cause when I select SB Pro
>(which I own) or SB it locks up my machine totally.  Every other game works
>fine with SB or SB Pro settings but this one.  I think it might be something
>to do with my Adaptec SCSI 1542B cause the LED on that card stays ON SOLID
>when I choose SB, SB Pro, and go to test sound in the install or load the
>game with TNFS SBPRO.   And I KNOW I have no IRQ conflicts so don't bother
>telling me that.. I have researched this totally.  Everything else works fine
>remember.  

        First try the Adaptec support for help with soundcard conflicts.
        www.adaptec.com   I also have had some hangs and strange
        data corruption (the tracks look skewed on-screen, car gifs
        being displayed in reverse video).  Haven't tried modem play yet
        (anyone for IHHD?)

rms


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