rec.autos.simulators

by **Dan Wilk** » Wed, 05 Jun 1996 04:00:00

I tried to get to Hawaii's race scheduler between 9:30 and 11:30 pdt on
Tuesday night. It would try to go to the scheduler and then drop me
back to the main menu. Anyone else have similar problems?

Dan

by **ED Genero** » Thu, 06 Jun 1996 04:00:00

Same problem happen to me 11:30pm to 1:00AM EST. I changed baud but it did
not help. Just waiting for Papyrus help.

by **Matt Leibe** » Thu, 06 Jun 1996 04:00:00

>>I tried to get to Hawaii's race scheduler between 9:30 and 11:30 pdt on
>>Tuesday night. It would try to go to the scheduler and then drop me
>>back to the main menu. Anyone else have similar problems?

>>Dan
>Same problem happen to me 11:30pm to 1:00AM EST. I changed baud but it did
>not help. Just waiting for Papyrus help.

Same thing here!

by **STEPHEN STANELAN** » Thu, 06 Jun 1996 04:00:00

> I tried to get to Hawaii's race scheduler between 9:30 and 11:30 pdt on
> Tuesday night. It would try to go to the scheduler and then drop me
> back to the main menu. Anyone else have similar problems?

> DanI'm new to Hawaii, just the last 2 nights, but the same thing happened

last night to me. I did 2 races. After each one I was disconnected. I
could then no longer get past the main menu when going to race
scheduler.Ed?
Steve

by **Robert Huggi** » Fri, 07 Jun 1996 04:00:00

>>>Anyone else have similar problems?
>>Just waiting for Papyrus help.
>Same thing here!

I have experienced this problem.
Last weekend. Also Wednesday 6-5-96 in the early a.m.

What a waste of long distance.
You call, see the messages dated 6-2-96, no news about trouble,
you try to go to the race scheduler and it will not let
you in. There is no error message that says too many people or
the server is down. It can't be too many people, I tried at
3:00 am one time.

It is interesting that no-one from Papyrus has commented on this
condition. Do they know about it? Is there an explanation?

Any comments?
--
Best Wishes!!!
Robert Huggins
Raleigh, NC

by **Ed Mart** » Fri, 07 Jun 1996 04:00:00

>I tried to get to Hawaii's race scheduler between 9:30 and 11:30 pdt on
>Tuesday night. It would try to go to the scheduler and then drop me
>back to the main menu. Anyone else have similar problems?
>Dan

We have had some problems in the past few days with the scheduler.
We're working on it. The problem is on our end. Sorry!
Ed Martin
Producer, Series Director
NASCAR Racing League
Papyrus / Sierra On-Line, Inc.

by **Ed Mart** » Fri, 07 Jun 1996 04:00:00

>>>>Anyone else have similar problems?
>>>Just waiting for Papyrus help.
>>Same thing here!
>I have experienced this problem.
>Last weekend. Also Wednesday 6-5-96 in the early a.m.
>What a waste of long distance.
>You call, see the messages dated 6-2-96, no news about trouble,
>you try to go to the race scheduler and it will not let
>you in. There is no error message that says too many people or
>the server is down. It can't be too many people, I tried at
>3:00 am one time.
>It is interesting that no-one from Papyrus has commented on this
>condition. Do they know about it? Is there an explanation?
>Any comments?
>--
>Best Wishes!!!
>Robert Huggins
>Raleigh, NC

We have had some problems over the past few days with the scheduler
server. I beleieve it was late Friday night, late Saturday night &
Tuesday night.

Things should be back to normal now.

Ed Martin
Producer, Series Director
NASCAR Racing League
Papyrus / Sierra On-Line, Inc.

by **Robert Huggi** » Sat, 08 Jun 1996 04:00:00

>We have had some problems in the past few days with the scheduler.
>We're working on it. The problem is on our end. Sorry!
>Ed Martin
>Producer, Series Director
>NASCAR Racing League
>Papyrus / Sierra On-Line, Inc.

Hello Ed, isn't the purpose of the "Message" file that gets downloaded
as soon as you connect to Hawaii to tell the users the latest news?
If you are having trouble with the scheduler, then why not update the
"message" or "news" file to tell the users that there are problems and
when it might be fixed (i.e. when they should try again). Just a
suggestion. This would save your Beta testers some long distance
fees.

--
Best Wishes!!!
Robert Huggins
Raleigh, NC

by **Ed Mart** » Sat, 08 Jun 1996 04:00:00

>Hello Ed, isn't the purpose of the "Message" file that gets downloaded
>as soon as you connect to Hawaii to tell the users the latest news?
>If you are having trouble with the scheduler, then why not update the
>"message" or "news" file to tell the users that there are problems and
>when it might be fixed (i.e. when they should try again). Just a
>suggestion. This would save your Beta testers some long distance
>fees.
>--
>Best Wishes!!!
>Robert Huggins
>Raleigh, NC

I wish it were that easy. The "message of the day" is there to inform
people of the latest news, but we do not have the ability (yet) to
dynamically update it is something goes wrong. Unfortunately, the
crashes occurred when nobody was at the data center (late at night) &
we couldn't correct for it immediately. We are addressing that issue
now (a system online to consistantly monitor if systems are up) so we
can compensate much faster if something crashes.

However, you're right. We don't want you wasting money to dial in &
hit a dead end.

Ed Martin
Producer, Series Director
NASCAR Racing League
Papyrus / Sierra On-Line, Inc.

rec.autos.simulators

Can't get to Hawaii's scheduler

Can't get to Hawaii's scheduler

Can't get to Hawaii's scheduler

Can't get to Hawaii's scheduler

Can't get to Hawaii's scheduler

Can't get to Hawaii's scheduler

Can't get to Hawaii's scheduler

Can't get to Hawaii's scheduler

Can't get to Hawaii's scheduler

Can't get to Hawaii's scheduler