rec.autos.simulators

> I'd just like to give everyone a comment on Thrustmaster.  A couple of
> nights ago I got ready to race a friend and sat down at the computer
> and started up nascar.  Pushed the accel. and heard **pop** as a metal
> spring started bouncing around.... damn was I pissed...no racing
> tonight... so the next morning I got on thrustmaster's home page and
> saw their service dept had a form for reporting problems.  Sent my
> request in for a new spring and instructios (on a limited edition t1,
> over 1 year old) and 3.45 hours later I had mail from them telling me
> that I was being mailed multiple springs and screws (to replace the
> poprivets).

> finally someone that supports their equipment...and in an unbelieve
> fashion!

> You don't find service like that any more...I must say thanks!

> and my arms thank you too..it's hard racing with a steering wheel and
> keys as gas/brake :)

> --
> Michael Packer  Ph. 540-831-5978  Radford Univ. CS Systems Administrator

>    All I ask is a chance to prove that money can't make me happy.
>      Make it idiot proof and someone will make a better idiot.I also had a similar situation.  I sat down to race and my T1 wouldn't

>I'd just like to give everyone a comment on Thrustmaster.  A couple of
>nights ago I got ready to race a friend and sat down at the computer
>and started up nascar.  Pushed the accel. and heard **pop** as a metal
>spring started bouncing around.... damn was I pissed...no racing
>tonight... so the next morning I got on thrustmaster's home page and
>saw their service dept had a form for reporting problems.  Sent my
>request in for a new spring and instructios (on a limited edition t1,
>over 1 year old) and 3.45 hours later I had mail from them telling me
>that I was being mailed multiple springs and screws (to replace the
>poprivets).

>finally someone that supports their equipment...and in an unbelieve
>fashion!

>You don't find service like that any more...I must say thanks!

>and my arms thank you too..it's hard racing with a steering wheel and
>keys as gas/brake :)

>--
>Michael Packer  Ph. 540-831-5978  Radford Univ. CS Systems Administrator

>   All I ask is a chance to prove that money can't make me happy.  
>     Make it idiot proof and someone will make a better idiot.    

> Thumbs Ups to Thrustmaster's service department!!!!

> > I'd just like to give everyone a comment on Thrustmaster.  A couple of
> > nights ago I got ready to race a friend and sat down at the computer
> > and started up nascar.  Pushed the accel. and heard **pop** as a metal
> > spring started bouncing around.... damn was I pissed...no racing
> > tonight... so the next morning I got on thrustmaster's home page and
> > saw their service dept had a form for reporting problems.  Sent my
> > request in for a new spring and instructios (on a limited edition t1,
> > over 1 year old) and 3.45 hours later I had mail from them telling me
> > that I was being mailed multiple springs and screws (to replace the
> > poprivets).

> > finally someone that supports their equipment...and in an unbelieve
> > fashion!

> > You don't find service like that any more...I must say thanks!

> > and my arms thank you too..it's hard racing with a steering wheel and
> > keys as gas/brake :)

> > --
> > Michael Packer  Ph. 540-831-5978  Radford Univ. CS Systems Administrator

> >    All I ask is a chance to prove that money can't make me happy.
> >      Make it idiot proof and someone will make a better idiot.I also had a similar situation.  I sat down to race and my T1 wouldn't
> calibrate correctly.  I also emailed Thrustmaster and an hour later had
> a response and the part was in the mail!  This happened on a thurs.
> and the part was in my hands on monday morning! Clear on the other side
> of the country. My helmets off to the people at Thrustmaster...

>                                   JustinB
>                                       OUTLAW Racin'I had the same thing happened to me last year during C***te Speed

> I've heard people suggesting putting a block of wood behind the pedals
> to keep them from going down all the way on the T2, which prevents spring
> problems.  Question is: How tall of a piece would you suggest, considering
> it placed flush against the back?

> --
> Something about the thickness of the shaft of a hockey stick will do nicely.