I'm afraid I cannot help you with the technical support job.
However, I just bought a house and it needs some renovations. Please
contact me and we'll see if we can make arrangements.
Timothy Moran
> Hello,
> I'm just following up with my attached resume.
> I'm an Electronics Engineering Technologist, 1989 SAIT graduate, with
> 9 years of experience as a field service representative for a major
> analytical instrumentation company, Thermo Instruments ( Canada ) Inc.
> I am very eager to get back into the work force. In my time since
> leaving Thermo Instruments I've helped a friend move to Eastern
> Canada, I've done some traveling, home renovations, and I've been
> working at a few odd jobs as well.
> I encourage you to call my former manager at Thermo Instruments,
> Michel Tremblay, ( 800 ) 530-8447 ext. 308 to discuss my qualities as
> an employee. He was my manager from mid '96 to the time I left Thermo
> in October of '98. The parting was a very amicable one.
> My field service career involved a lot of troubleshooting and repair
> on a wide range of technologies and systems. Every repaired
> instrument needs to be fully certified for operation, so I have that
> experience in Quality Assurance. I have also done a lot of equipment
> installation, training new users, decommissioning older systems. Many
> of our customers had regular routine maintenance and certification
> contracts as well. There was a lot of technical support work, over
> the phone, which involved everything from troubleshooting minor
> problems to looking up part numbers to generating quotes for service
> contracts and upgrades. I was very much self supervised being based
> in Calgary with our office in Mississauga. I would field all of my
> own calls, prioritize and schedule visits, and report to the office
> with my schedule on a daily basis. My service area was Western Canada
> and I would travel on a weekly basis as far west as Victoria BC, and
> as far east and north as Thompson Manitoba. I would also travel to
> Ontario and Quebec as often as 2 or 3 times per year to help out when
> things were busy.
> I think that I'm very well suited to fill a technical support position
> with a manufacturing or service organization. I would also be ideally
> suited to providing maintenance support in a facility such as a large
> chemistry laboratory for example. With the right company, such as
> Northern Telecom, I would be willing to accept entry level positions
> such as assembly line or production work.
> evenings at 225-0693.
> Regards,
> Glen Scurr