Windows gurus needed...

by **Colin Harri** » Fri, 25 May 2001 01:44:52

Cable modem arrived today. All safely installed, but for some reason, my
system doesn't like something. I'm still only downloading at 7Kb/s, but when
we plugged the same modem into the tech guy's laptop, he was getting 40. So,
something in my system isn't right. I used end it all, still no improvement.
I ran Fix-It to see what was running, and here's what I got:

2 Currently Running DOS Programs

KRNL386
VMM32
4 Currently Running 16-bit Tasks

KERNEL32
MMTASK
MSGSRV32
MXTHK16

32-bit Processes

12 Currently Running Processes

DDHELP
EXPLORER
FIX-IT
KERNEL32
mmtask
MPREXE
MSGSRV32
MXTHK16
PSTORES
SPOOL32
SYSTRAY
WMIEXE

I'm running Win ME, no IRQ conflicts, nothing showing up in system manager
as being wrong. Any idea where I should start to look?

Thanks...

--

Colin
ICQ 25485061
Fast Food Racing: http://www.racesimcentral.net/

by **Colin Harri** » Fri, 25 May 2001 02:04:11

Even curiouser, to me at least, is that my pings are excellent. I went to
the N4 lobbies, where my previous best conn was 167, and I'm pinging at 28
or 35 to the local ones! That's unbelievable! But, the slow connection
remains. I tried the test on znet, and it's reporting between 7.0 and 7.6
kb/s. Does that give anyone any clues?

--

Colin
ICQ 25485061
Fast Food Racing: http://www.gamensurf.co.uk/fastfood/

by DB » Fri, 25 May 2001 02:16:53

Colin,

The first place to look is www.dslreports.com and
go to the tools then tweaks section. Following the
tweaking advice really helped my dsl line.

GL, DB

by **Kevin Gavit** » Fri, 25 May 2001 02:28:49

I had similar problems for months. Techs came to my house several times. The
last time 3 guys over the course of 7 hours worked on my problem.

They found problems with my physical connection, and problems with the cable
throughout my neighborhood and fixed them all.

I went from 5-7/Kbs to 50/Kbs with all that work. At that point the tech
could get 400/Kbs on his laptop. Odd thing was that my UPLOAD speed was over
what the cable company theoretically capped at. Only downloads were
effected.

You don't mention your hardware setup. You wouldn't, by any chance, have an
SB Live! sound card, would you?

KFG

by **Tony Whitle** » Fri, 25 May 2001 03:49:20

<snip>
You have checked Control Panel/Modems/Properties/Maximum Speed I take it?

--
Tony Whitley
GPLRank -0.54
"On some laps I'd get as many as fif*** corners really right, but Moss, he
gets them all right on every lap" - Von Trips after the 1961 German Grand
Prix.

by **+G2** » Fri, 25 May 2001 05:27:16

What brand Ethernet card is in your system? Do you have the latest drivers
for it? What protocols do you have installed on it?

BTW - DSL reports test is interesting, however it's no indication of the
speed on your ISP just the speed to get to DSL reports.

by **Jacco van Scha** » Fri, 25 May 2001 05:52:42

I had a *very* similar problem some time ago, only in my case it was
between two machines on a local network. The problem was on the windows
machine with a registry entry by the name of "DefaultRcvWindow". It was
set to 2144 where it should have been (the default of) 8192. It caused
transfer speeds of 7 kByte/sec over a 100 Mbit network. Had me pulling
my hair out for weeks.

search the registry using regedit and see if you can find an entry by
that name.

More info here:

http://support.microsoft.com/support/kb/articles/q158/4/74.asp

Good luck!

Groeten, - Jacco

--
Think about it: | IRL: Jacco van Schaik
|
If the wheel had never been | Mail me: jacco at frontier dot nl

driving on logs... | See also: http://www.frontier.nl/

by **Colin Harri** » Fri, 25 May 2001 07:14:21

Mine was, indeed, set at 2144, so I changed it. Here's anoyther strange
thing....went to Napster, and can get dls in there at a reasonable 33 kb/s,
but can't get anywhere near that in IE. I was using v 5.5, so I even tried
the 6.0 beta, but no change there. So...it *seems * to be something to do
with IE...does that shed any light?

--

Colin
ICQ 25485061
Fast Food Racing: http://www.gamensurf.co.uk/fastfood/

> > Cable modem arrived today. All safely installed, but for some reason, my
> > system doesn't like something. I'm still only downloading at 7Kb/s, but
when
> > we plugged the same modem into the tech guy's laptop, he was getting 40.
So,
> > something in my system isn't right. I used end it all, still no
improvement.

> I had a *very* similar problem some time ago, only in my case it was
> between two machines on a local network. The problem was on the windows
> machine with a registry entry by the name of "DefaultRcvWindow". It was
> set to 2144 where it should have been (the default of) 8192. It caused
> transfer speeds of 7 kByte/sec over a 100 Mbit network. Had me pulling
> my hair out for weeks.

> search the registry using regedit and see if you can find an entry by
> that name.

> More info here:

> http://support.microsoft.com/support/kb/articles/q158/4/74.asp

> Good luck!

> Groeten, - Jacco

> --
> Think about it: | IRL: Jacco van Schaik
> |
> If the wheel had never been | Mail me: jacco at frontier dot nl

> driving on logs... | See also: http://www.frontier.nl/

by **Colin Harri** » Fri, 25 May 2001 07:19:14

This is what I got as the problem, reported by that URL:

Upload packet less than your MTU
test applet read too slowly
or RWIN much too small!

So.....can anyone explain what I have to do to change this?

--

Colin
ICQ 25485061
Fast Food Racing: http://www.gamensurf.co.uk/fastfood/

> Go here:

> http://www.dslreports.com/tweaks

> Run the test and follow whatever advice it gives you. It will work.
> Trust me.

> Todd Walker
> twalker at jam dot rr dot com
> http://twalker.d2g.com

> On Wed, 23 May 2001 16:44:52 GMT, "Colin Harris"

> >Cable modem arrived today. All safely installed, but for some reason, my
> >system doesn't like something. I'm still only downloading at 7Kb/s, but
when
> >we plugged the same modem into the tech guy's laptop, he was getting 40.
So,
> >something in my system isn't right. I used end it all, still no
improvement.
> >I ran Fix-It to see what was running, and here's what I got:

> >2 Currently Running DOS Programs

> >KRNL386
> >VMM32
> >4 Currently Running 16-bit Tasks

> >KERNEL32
> >MMTASK
> >MSGSRV32
> >MXTHK16

> >32-bit Processes

> >12 Currently Running Processes

> >DDHELP
> >EXPLORER
> >FIX-IT
> >KERNEL32
> >mmtask
> >MPREXE
> >MSGSRV32
> >MXTHK16
> >PSTORES
> >SPOOL32
> >SYSTRAY
> >WMIEXE

> >I'm running Win ME, no IRQ conflicts, nothing showing up in system
manager
> >as being wrong. Any idea where I should start to look?

> >Thanks...

by **Colin Harri** » Fri, 25 May 2001 07:28:42

THAT WAS IT!!!!
My second child will now be named Jacco!

I salute you, and all that took the effort to reply - bless your hearts each
and every one of you!

--

Colin
ICQ 25485061
Fast Food Racing: http://www.gamensurf.co.uk/fastfood/

> Mine was, indeed, set at 2144, so I changed it. Here's anoyther strange
> thing....went to Napster, and can get dls in there at a reasonable 33
kb/s,
> but can't get anywhere near that in IE. I was using v 5.5, so I even tried
> the 6.0 beta, but no change there. So...it *seems * to be something to do
> with IE...does that shed any light?

> --

> Colin
> ICQ 25485061
> Fast Food Racing: http://www.gamensurf.co.uk/fastfood/

> > > Cable modem arrived today. All safely installed, but for some reason,
my
> > > system doesn't like something. I'm still only downloading at 7Kb/s,
but
> when
> > > we plugged the same modem into the tech guy's laptop, he was getting
40.
> So,
> > > something in my system isn't right. I used end it all, still no
> improvement.

> > I had a *very* similar problem some time ago, only in my case it was
> > between two machines on a local network. The problem was on the windows
> > machine with a registry entry by the name of "DefaultRcvWindow". It was
> > set to 2144 where it should have been (the default of) 8192. It caused
> > transfer speeds of 7 kByte/sec over a 100 Mbit network. Had me pulling
> > my hair out for weeks.

> > search the registry using regedit and see if you can find an entry by
> > that name.

> > More info here:

> > http://support.microsoft.com/support/kb/articles/q158/4/74.asp

> > Good luck!

> > Groeten, - Jacco

> > --
> > Think about it: | IRL: Jacco van Schaik
> > |
> > If the wheel had never been | Mail me: jacco at frontier dot nl

> > driving on logs... | See also: http://www.frontier.nl/

by **Kevin Gavit** » Fri, 25 May 2001 07:44:44

DSL Reports has a little utility to make that, and couple of other changes
to your registry automagically. You might want to grab it for future use.

I'd also double check to see if your NIC is sharing an IRQ with something
else. Theortically with the PCI bus this isn't a problem, in practice it can
be a biggy that can slow your downloads by factors of ten, especially if
it's sharing with an SB Live! card.

Your download speeds over cable should be in the hundreds on a good server.

KFG

by **Eldre** » Fri, 25 May 2001 08:18:26

>Mine was, indeed, set at 2144, so I changed it. Here's anoyther strange
>thing....went to Napster, and can get dls in there at a reasonable 33 kb/s,
>but can't get anywhere near that in IE. I was using v 5.5, so I even tried
>the 6.0 beta, but no change there. So...it *seems * to be something to do
>with IE...does that shed any light?

Uh, IE *sucks*...?

Just kidding!<g>

Eldred
--
Dale Earnhardt, Sr. R.I.P. 1951-2001
Homepage - http://www.umich.edu/~epickett
F1 hcp. +25.37...F2 +151.26...

Never argue with an idiot. He brings you down to his level, then beats you
with experience...
Remove SPAM-OFF to reply.

by **colno..** » Fri, 25 May 2001 08:35:27

I had the same problem when i got my cable modem,all you have to do is call
your cable company and tell them what is happening,they will ask you for your
modem,or serial number. then they will send commands to your modem.
then it will work great!

> Cable modem arrived today. All safely installed, but for some reason, my
> system doesn't like something. I'm still only downloading at 7Kb/s, but when
> we plugged the same modem into the tech guy's laptop, he was getting 40. So,
> something in my system isn't right. I used end it all, still no improvement.
> I ran Fix-It to see what was running, and here's what I got:

> 2 Currently Running DOS Programs

> KRNL386
> VMM32
> 4 Currently Running 16-bit Tasks

> KERNEL32
> MMTASK
> MSGSRV32
> MXTHK16

> 32-bit Processes

> 12 Currently Running Processes

> DDHELP
> EXPLORER
> FIX-IT
> KERNEL32
> mmtask
> MPREXE
> MSGSRV32
> MXTHK16
> PSTORES
> SPOOL32
> SYSTRAY
> WMIEXE

> I'm running Win ME, no IRQ conflicts, nothing showing up in system manager
> as being wrong. Any idea where I should start to look?

> Thanks...

> --

> Colin
> ICQ 25485061
> Fast Food Racing: http://www.gamensurf.co.uk/fastfood/

by **Thom j** » Fri, 25 May 2001 12:07:08

Kevin where do you get this utility? I have been having some odd
problems with my cable too & maybe this will help? Tia..Thom_j.

| DSL Reports has a little utility to make that, and couple of other changes
| to your registry automagically. You might want to grab it for future use.
|
| I'd also double check to see if your NIC is sharing an IRQ with something
| else. Theortically with the PCI bus this isn't a problem, in practice it
can
| be a biggy that can slow your downloads by factors of ten, especially if
| it's sharing with an SB Live! card.
|
| Your download speeds over cable should be in the hundreds on a good
server.
|
| KFG

by **Kevin Gavit** » Fri, 25 May 2001 12:29:26

> Kevin where do you get this utility? I have been having some odd
> problems with my cable too & maybe this will help? Tia..Thom_j.

DSL Reports uses a lot of Java applets so I can't just give you the URL.

Go to the main page, click on Tools from the menu on the left, then Tweaks.
At the top of the page is combo box. Select RWIN and click Show. That'll do
it.

IF you go to Registry101 from the combo box it will show you what RWIN does
and how to do it manually.

KFG