rec.autos.simulators

by **Dancing st** » Wed, 03 Nov 2004 00:13:49

I bought an MSI K7N2 motherboard from Overclockers UK as a replacement
for my existing damaged board.
After installing the board, et al, my machine still would not boot,
calling an error in the RAM, and beeping like ***y.
I bought a new RAM stick from someone other than OcUK, because they
were cheaper. This seemed to work fine after installation, but now the
motherboard called an error with the CPU, and still wouldn't even get
as far as the BIOS.
I bought a new CPU from a computer fair as I was now becoming
impatient in getting my system back up and running.
The new CPU didn't work.
I had the original RAM and CPU checked, and the new RAM and CPU
checked. All are fine.
The new motherboard OcUK sent me is faulty however.
And has caused me not only delay in the repair of my system, but also
unnecessary expenditure on other hardware.
I'm not a happy bunny.
They came highly recommended, but on my first purchase have managed to
seriously disappoint and inconvenience.

There is no reply to the e.mails I sent. Their customer service seems
permanently engaged.
When I did get through they refused to send a prepaid returns parcel,
expecting me to pay for the return of their faulty hardware.
Having spent 170 on needlessly replacing perfectly functioning CPU
and RAM they refused any kind of compensation.
Even if it had been bought from them.
Even in form of vouchers for their own store.

DO NOT shop at overclockers UK. They're crap!

by **Jaspe** » Wed, 03 Nov 2004 01:05:33

I disagree had nothing but perfect service from them for all my purchases.

---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.786 / Virus Database: 532 - Release Date: 29/10/2004

by **Fcuk** » Wed, 03 Nov 2004 01:29:46

> I disagree had nothing but perfect service from them for all my purchases.

> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.786 / Virus Database: 532 - Release Date: 29/10/2004

When I'm living in the UK I use them and they are great.

by **Paulinh** » Wed, 03 Nov 2004 02:18:10

> > I disagree had nothing but perfect service from them for all my
purchases.

> > ---
> > Outgoing mail is certified Virus Free.
> > Checked by AVG anti-virus system (http://www.grisoft.com).
> > Version: 6.0.786 / Virus Database: 532 - Release Date: 29/10/2004

> When I'm living in the UK I use them and they are great.

There good untill something goes wrong... they sold me some duff ram once
and it took about 2 months to get a refund..

Up untill then I had used them all the time.,

by **alex** » Wed, 03 Nov 2004 13:14:48

Everything you've described could have happened with the purchase from any
shop. All those components has certain rate of failure (which depends
rather from the manufacturer than from the shop). You were just unlucky.
In principle, it would be a good idea to get MB checked rather than buying
components, but that's another story.

Unfortunately, that's a common practice.

Well, you hardly can expect them to reimburse you for buying some other
components because you've not diagnosed the problem properly. Normally, if
you buy components you take responsibility of being able to troubleshoot,
so again bad luck, it's hard to blame them for that. But I hope they don't
refuse to replace or reimburse the mainboard you've bought from them.

From your own description, I don't see reason to blame them except for the
accessibility of their customer service.

I've never used them myself and I don't know how good/bad they are, I'm
just pointing out that the scenario you've descrived would be exactly the
same with pretty much any shop.

Alex.

by **Fcuk** » Thu, 04 Nov 2004 01:08:09

>>>I disagree had nothing but perfect service from them for all my

> purchases.

>>>---
>>>Outgoing mail is certified Virus Free.
>>>Checked by AVG anti-virus system (http://www.grisoft.com).
>>>Version: 6.0.786 / Virus Database: 532 - Release Date: 29/10/2004

>>When I'm living in the UK I use them and they are great.

> There good untill something goes wrong... they sold me some duff ram once
> and it took about 2 months to get a refund..

> Up untill then I had used them all the time.,

I always pay by credit card and get the CC company to refund me if the
retailer is too slow. Never fails.

by **pjgt..** » Fri, 05 Nov 2004 03:43:23

I've bought lots of hardware from overclockers.co.uk over the last few
years (self build pc's, replacement pc components, etc) and I have always
received good service from them.

Sounds to me just like you had some bad luck (not Overclockers fault) and
maybe did not diagnose the problem correctly initially (again, this is not
overclockers fault).

I like overclockers, they sell good quality hardware at competitive prices
and provide a good service in my experience.

8-)

*Peter* - http://www.cix.co.uk/~pjgtech/home.html

rec.autos.simulators

Overclockers UK are rip off merchants

Overclockers UK are rip off merchants

Overclockers UK are rip off merchants

Overclockers UK are rip off merchants

Overclockers UK are rip off merchants

Overclockers UK are rip off merchants

Overclockers UK are rip off merchants

Overclockers UK are rip off merchants