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Date: Thu, 02 Feb 95 19:36:24 PDT

Subject: Report Bad Car Shopping Experiences
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We are automobile consultants. Our advice to certain new car dealers to change
their treatment of shoppers has fallen on deaf ears.

WE NEED YOUR HELP TO STOP THIS! If you have had a bad shopping experience at a
new car dealership, please e-mail your experience to us.

Give us the dealership name, brand of vehicle and city. Also, give us your name
if it is OK to use it. You might get something free out of it as some dealers
will be appreciative.

Be explicit! Tell us if you were turned off by the salesman, manager or
misleading advertising. What ever it was, we want to know.

It is our intent to make dealers aware of the offensive tactics that are being
used by their sales force.

We will relay to you our responses.

Harold Mounce
CarData Information Systems

: We are automobile consultants. Our advice to certain new car dealers to change
: their treatment of shoppers has fallen on deaf ears.

I didn't personally get screwed, but there are ALWAYS people picketing
Thomason Ford on 124th in Kirkland, WA and Thomason Nissan on 48th in
Bellevue. Like, every day. Something about having not honored a
service contract.

--
Finest handcrafted code since 1987.

I have a complaint against a dealership, but against
service, not new sales.  Is this included ????

Of course, if the complaint is against Carl Haas or other racecar dealers...
                                                          -------

Anadrill Schlumberger   |  You don't want to know Anadrill's opinion.
Sugar Land, Texas       |  (Waiting for the silly season to end.)
-------------------------------------------------------------------------
The Lotus 40 is "a 30 with 10 more mistakes." -- Richie Ginther

--
Ed Runnion - Center for Semiconductor Device Reliability Research
Clemson University, MS EE, Clemson SC USA    Office : 104 Rhodes

They do seem to have covered the automotive bases.

--
Ed Runnion - Center for Semiconductor Device Reliability Research
Clemson University, MS EE, Clemson SC USA    Office : 104 Rhodes

Web Page : http://www.clemson.edu/~erunnio/ed.html

If there are any rack and pinion experts out there...

I have a 1990 Honda Accord DX.  When turning right (i.e. exit ramp) at
highway speed, there is some resistance in the steering.  An alignment
shop said that it needs a new rack and pinion FOR $750 with rebuilt parts!

Is this for real?  Is it possible that only certain parts need replacing
rather than the entire system?

The dealer wants $1200 for a new system, installed.  But, they said they
may be able to rebuild part of it, if that is what is needed.

Any ideas??

than just the news group.

Rick

: If there are any rack and pinion experts out there...

: I have a 1990 Honda Accord DX.  When turning right (i.e. exit ramp) at
: highway speed, there is some resistance in the steering.  An alignment
: shop said that it needs a new rack and pinion FOR $750 with rebuilt parts!

: Is this for real?  Is it possible that only certain parts need replacing
: rather than the entire system?

: The dealer wants $1200 for a new system, installed.  But, they said they
: may be able to rebuild part of it, if that is what is needed.

: Any ideas??

: than just the news group.

: Rick

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