game, Star Wars Galaxies. SWG is run by the same company that produces
Everquest. For his birthday last fall I used a credit card to purchase a 6
month membership for him so he could play online as much as he wanted. He
used it pretty heavily for about 4 months, but has moved on to newer online
and he's also trying the Lineage II beta.
So he let his Star Wars membership lag without re-upping after the 6
months passed. However, Sony of America or whomever is running Everquest
and SWG, automatically renewed his subscription for another 6 months. I
did his original purchase online so there is no contract that I signed, yet
I'm sure they had stuff buried in whatever legal agreement they threw up
during the online registration process.
The big problem arose when I called Sony to cancell the membership..No
problem they said..."We have cancelled any further 6 month subscription
extensions."
"Fine says I, and what about a refund of the $77? His account has been
inactive for two months and he didn't request an extension"
"Well we can't do THAT," says them. "You've already paid for it with
your credit card."
"But you can still refund it right?"
"Nope...."
Fine..expect a call from Visa Shortly.CLICK
The m***of the story is VERIFY any online subscription you purchase.
We have contacted a 3rd party company that mediates Credit card disputes
and they 'THINK' we should be able to get a refund, but they are not
certain.
I think I'm gonna start getting a whole slew of visa cards for online
purchases..then cancel the ***s just as soon as the payment goes thru.
dave henrie