> > I can't speak for the consumer laws in the various states of the USA but
> > here, in Oz, the requirement is that the reseller must do the refunding.
> > It is NOT a requirement - and neither is it a legal act - that the
> > reseller receive reimbur***t from the wholesaler before refunding the
> > consumer.
> > Basically it boils down to the refund being made by the retailer is not
> > dependent upon the retailer himself being reimbursed first.
> Sounds similar to the UK - the consumer's contract is with the retailer, not
> the manufacturer. Here, you have statutory rights which entitle you to a six
> month timeframe where it's the retailer who has to prove that defective
> goods have failed through abuse or misuse. After that, you have 5? years
> where if the consumer can prove shoddy workmanship to be the cause of
> failure, they can get the item replaced.
> There are certain items not covered - perishables and other items with a
> reasonable lifespan shorter than the statutory six year (total).
> It's not the same for business purchases, but very few end users actually
> realise that the "one year guarantee" is really just a smokescreen. Extended
> warranties are (usually) a joke too.
Yup, same as in Norway basically, if people took the time to know their
rights it would be neigh on impossible to run a shop like mine. Most
laptops I sell come with a 1-2 years factory warranty, consumer laws
says 3-5 years, guess who's responsible for the missing years in the
factory warranty if the customer has been around the block a few times
Beers and cheers
(uncle) Goy
"When two or more people are gathered together in my name,
they shall perform the Parrot Sketch..."
--Our Lord John Cleese--
