rec.autos.simulators

  Looks like after June 30th my email addy will undergo a change, thanks to  
Comcast purchasing Att Broadband.  

dave henrie

Posting your full email addy on usenet will guarantee spam. Never post it
..anywhere!

Dave,

The same goes here, my being on AT&T also.  I'm pretty pleased with AT&T and
hope the change to Comcast does not alter things.

This will be my second change.  I was initially on MediaOne and then when
AT&T bought out MediaOne I had to go to AT&T.  Funny thing about that whole
exchange was that there were was a guy who was on AT&T all along who had the
exact same email address as I had.  I found this out accidentally and it
took AT&T nearly a month to get things sorted out.

Alanb

Why the change from "henrie" to "think....henrie"?  :>)

I just moved a few months ago.  I signed up with ATT (due to lack of
options) and went thru hell trying to email set up. Their little setup cd
won't work and all the server info the techs gave me wouldn't work either.
After many call backs to tech support I finally get a tech that says "well

DOH!  Four hours wasted over something so frigging stupid.  I really wish I
could get Charter back.  I never really had ATT to know how it compares, but
I have to reset my modem almost daily and I have been dropped in the middle
of two races, which is probably 1/3 of the online races I have run since
moving. With Charter I only reset my modem three times in over two years.
Not to mention their cable TV line up sucks. No Speed or ESPN2 without
paying for the over priced digital package.  If the phone lines weren't ***
in my area I'd try DSL.

MadDAWG

"MadDAWG"

   I don't reset my modem very often, but I do use winipcfg to release and
renew all my ip #'s every morning.  I too spent the early part of the last
DTM HEAT league I was in getting disco'd at least once every race
weekend.(untill I started getting aggressive with winipcfg thatis)
   Fortunately for me,  Speed is on both digital and regular cable
channels,  I went Digi so I could also get ESPN2 and their nightly RPM
Today show...which was cancelled about the same time I signed up.  :(

dave henrie

<cough>  Let me give you a few brief tips on what you will need when Com***
assimilates you:

- Write down all their various help numbers somewhere and keep it by the
computer.  You will use them a lot.
- Find out the MAC address of your computer or router or whatever connects
directly to the cable modem and write it one the same sheet.  You will be
using that a lot too.
- Make sure you can reach the power cord to your cable modem easily because
every time you call the help desk the first and usually only thing that they
will tell you to do is power cycle your modem and reboot  your computer.
They don't know how to do anything else.  The even scarier thing is how
often that actually fixes the problem.
- Get an alternate web mail address from somewhere so that people have a way
of reaching you when Comcrap's mail server goes down.
- Search around and try and find some alternate DNS server addresses for
when Comcrap's server goes down.
- Find out the phone numbers for you local cable franchise authority, Better
Business Bureau, and State Attorney General.  Believe me, they will come in
handy.
- Get yourself a comfy phone by the computer and a nice comfy chair.  You
will be on the phone for hours at a time.

I wish I was kidding but I'm not, that all comes from personal experience
with them.

God I hope your experience is limited to your area, though I sympathize with
what you've had to go through.

I think all areas are different, and that problems are more area related
than they are company related.  The same company can have a nice connection
in one area of the country and a terrible one in another.

AT&T-- though I had some initial problems with low bandwidth (for which I
received a year's credit)-- has been excellent.  I'm on months at a time
with out one problem.

After this June 30th switch, I will be worried.  Hopefully things will turn
out okay.

Thanks,

Alanb

My experience hasn't been quite as bad as yours, but I can echo a lot of
your comments, particularly the above.  Man, I didn't know how good I had
it back in the days of Mediaone.