EB returns: heads-up

I may be the last one to learn this, but FWIW Electronics Boutique no longer has the no-questions asked return policy of the past. I picked up a copy of GP4 just to see if it was as bad as people are saying (yup), figuring if it was, I'd return it with no hassle as I'd always done before at EB. No more. Exchange or credit only if you've actually popped the shrink wrap. While I understand the change, it was an unwelcome surprise. Picked up a pre-owned copy of Rally Trophy for $20 and a gift card. Could be worse... Could've been stuck with GP4. SB SB ---below pasted from EBWorld.com--- Return/Exchange Policy Merchandise may be returned for a full refund in the manner originally paid within 14 days of purchase with original sales receipt. Returned merchandise must be in original sealed box or package with all accessories and manuals and be in salable condition.

they must have learned that Nascar Thunder 2003 was coming out! LOL "Steve Blankenship" <[email hidden]> wrote in message news:1e2j9.183516$[email hidden]... > I may be the last one to learn this, but FWIW Electronics Boutique nolonger > has the no-questions asked return policy of the past. I picked up a copyof > GP4 just to see if it was as bad as people are saying (yup), figuring ifit > was, I'd return it with no hassle as I'd always done before at EB. Nomore. > Exchange or credit only if you've actually popped the shrink wrap. WhileI > understand the change, it was an unwelcome surprise. Picked up apre-owned

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> copy of Rally Trophy for $20 and a gift card. Could be worse... Could've > been stuck with GP4. > > SB > > SB > > ---below pasted from EBWorld.com--- > Return/Exchange Policy > Merchandise may be returned for a full refund in the manner originally

paid > within 14 days of purchase with original sales receipt. Returnedmerchandise > must be in original sealed box or package with all accessories and manuals > and be in salable condition. > > > >

"Steve Blankenship" <[email hidden]> wrote in message news:1e2j9.183516$[email hidden]... > I may be the last one to learn this, but FWIW Electronics Boutique nolonger > has the no-questions asked return policy of the past. I picked up a copyof > GP4 just to see if it was as bad as people are saying (yup), figuring ifit > was, I'd return it with no hassle as I'd always done before at EB. Nomore. > Exchange or credit only if you've actually popped the shrink wrap. WhileI > understand the change, it was an unwelcome surprise. Picked up apre-owned

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> copy of Rally Trophy for $20 and a gift card. Could be worse... Could've > been stuck with GP4. > > SB > > SB > > ---below pasted from EBWorld.com--- > Return/Exchange Policy > Merchandise may be returned for a full refund in the manner originally

paid > within 14 days of purchase with original sales receipt. Returnedmerchandise > must be in original sealed box or package with all accessories and manuals > and be in salable condition. > > I think their policy changed due to the proliferation of inexpensive CDRW drives and software that can "backup" practically anything currently on the market. I also learned about this policy when I made the mistake of buying the "new" version of LeMans 24 Hours about 2 months ago. I returned it the next day only to discover the new return policy. An additional provision in the new policy is that once you've made the allowed exchange you can NOT return the exchanged item even if it does not work on your system. Their policy is still better than most other stores that sell software. At least you can exchange it once in the hopes of getting something better. Babbage's return policy used to be similar to the old Electronic Boutique's policy. I wonder if their policy has changed also. Anyone know? -- callsignviper The truth is out there. You just have to look in the right places and ask the right questions.

Babbages/Software Etc. has NOT changed to match the far more restrictive policy at EB. Babbages is still 7 days for a full refund, no hassles. -- Joe M. "callsignviper" <[email hidden]> wrote in message news:Ow3j9.168488$Jo.54504@rwcrnsc53... > <snipped> > > Babbage's return policy used to be similar to the old Electronic Boutique's > policy. I wonder if their policy has changed also. Anyone know? > > > -- > callsignviper > > > The truth is out there. You just have to look in the right places and ask > the right questions. > >

"Phillip Malphrus, Jr." <[email hidden]> wrote in message news:[email hidden]... > they must have learned that Nascar Thunder 2003 was coming out! > > LOL I think so. I had my hopes up, but after reading that review at BHMS I'm glad I bought F12002 instead. MadDAWG

On Sat, 21 Sep 2002 19:12:46 GMT, "callsignviper" <[email hidden]> wrote: >I think their policy changed due to the proliferation of inexpensive CDRW >drives and software that can "backup" practically anything currently on the >market. That and the fact that they deal in a much larger volume of console games than before, the majority of which really suck, especially for $50.

That is the official policy....if your a regular customer, they will still help you out...they are for me. But I can understand why they had to adjust... "Tim O" <[email hidden]> wrote in message news:[email hidden]... > On Sat, 21 Sep 2002 19:12:46 GMT, "callsignviper" > <[email hidden]> wrote: > > >I think their policy changed due to the proliferation of inexpensive CDRW > >drives and software that can "backup" practically anything currently onthe

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> >market. > > That and the fact that they deal in a much larger volume of console > games than before, the majority of which really suck, especially for > $50. > >

In article <Ow3j9.168488$Jo.54504@rwcrnsc53>, callsignviper_r-e-m_o_v- [email hidden] says... > Babbage's return policy used to be similar to the old Electronic Boutique's > policy. I wonder if their policy has changed also. Anyone know? > When I bought Battlefield 1942 at Babbage's the other day, the guy made it a point to tell me "If you don't like it you have 7 days to bring it back, opened or not, no questions asked." -- ________________________ Todd Walker http://twalker.d2g.com ________________________

"Todd Walker" <[email hidden]> wrote in message news:[email hidden]... > In article <Ow3j9.168488$Jo.54504@rwcrnsc53>, callsignviper_r-e-m_o_v- > [email hidden] says... > > Babbage's return policy used to be similar to the old ElectronicBoutique's

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> > policy. I wonder if their policy has changed also. Anyone know? > > > > When I bought Battlefield 1942 at Babbage's the other day, the guy made > it a point to tell me "If you don't like it you have 7 days to bring it > back, opened or not, no questions asked." >

(snip) Thanks to everyone about the Babbage's return policy information. I guess I'll start checking their store more often. -- callsignviper The truth is out there. You just have to look in the right places and ask the right questions.

"Tim O" <[email hidden]> wrote in message news:[email hidden]... > On Sat, 21 Sep 2002 19:12:46 GMT, "callsignviper" > <[email hidden]> wrote: > > >I think their policy changed due to the proliferation of inexpensive CDRW > >drives and software that can "backup" practically anything currently onthe

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> >market. > > That and the fact that they deal in a much larger volume of console > games than before, the majority of which really suck, especially for > $50. > >

I agree. That $50 price for console games is the main reason I won't buy one of those systems. I just wait for the price to drop on the PC software I want and then get it. I can't see spending $50 on a game only to see the price drop to about $20-25 about 3-6 months later. Sierra is especially bad about this, IMO. They seem to release most of their titles at $50-60 and about 3 months later drop the price by at least 50%. Makes me wonder why they don't just release them at about $29.99 and leave it at that price for about a year. The end result will be about the same. At that price point they might just sell more! Then there's CroTeam that releases their games at $19.99 and they work well and are fun to play. -- callsignviper The truth is out there. You just have to look in the right places and ask the right questions.

An interesting side note: some EULAs specify that if you disagree with the terms, after uninstalling the software, you can return the product for a full refund. Don't know what weight this would carry at a retailer though. I had an experience once where I bought some REALLY AWFUL home-design software at Best Buy. The box (I think it was a Broderbund product) clearly stated "100% money back guarantee", or something to that effect. Best Buy initially refused to honor my request for a refund, but after I showed them the box, they *eventually* did refund my money. People wonder why some people are pirates... no excuse, but I can sympathize. Gerald "callsignviper" <[email hidden]> wrote in message news:<s5pj9.36373$gA4.5033@sccrnsc02>...

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> "Todd Walker" <[email hidden]> wrote in message > news:[email hidden]... > > In article <Ow3j9.168488$Jo.54504@rwcrnsc53>, callsignviper_r-e-m_o_v- > > [email hidden] says... > > > Babbage's return policy used to be similar to the old Electronic > Boutique's > > > policy. I wonder if their policy has changed also. Anyone know? > > > > > > > When I bought Battlefield 1942 at Babbage's the other day, the guy made > > it a point to tell me "If you don't like it you have 7 days to bring it > > back, opened or not, no questions asked." > > > (snip) > > Thanks to everyone about the Babbage's return policy information. I guess > I'll start checking their store more often.