Logitech: good service..

Guys, last week I posted about my new momo Force being faulty on it's first race - I called customer service on the Tuesday, and they told me to snip the connecting wires off (so, of course, that I couldn't make it a scam and get two wheels for the price of one) and send the wires to Switzerland. This I did and now 9 days later my new wheel has arrived from Germany. Pretty darn good service, imo... Just thought you might like to know that...

So do you have a Momo (leather) without any connecting wires? What do you want for it? SLG On Thu, 16 Jan 2003 18:20:27 GMT, "Colin Harris" <[email hidden]> wrote:

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>Guys, last week I posted about my new momo Force being faulty on it's first >race - I called customer service on the Tuesday, and they told me to snip >the connecting wires off (so, of course, that I couldn't make it a scam and >get two wheels for the price of one) and send the wires to Switzerland. This >I did and now 9 days later my new wheel has arrived from Germany. Pretty >darn good service, imo... > > Just thought you might like to know that... > >

"Steve Garrotto" <[email hidden]> wrote in message news:[email hidden]... > So do you have a Momo (leather) without any connecting wires? What do > you want for it? > > SLG No, Steve, I have the Momo Racing Force (no leather) without wires.....

"Colin Harris" <[email hidden]> wrote in message news:D5GV9.6421$[email hidden]... > No, Steve, I have the Momo Racing Force (no leather) without wires..... > Wires can be replaced. The pedals are probably OK and they are quite good from what I hear. Maybe you could give them away/sell them to someone with the leather momo? -- Jone Tytlandsvik http://tytlandsvik.no

"Colin Harris" <[email hidden]> wrote in message news:LJCV9.6012$[email hidden]... : Guys, last week I posted about my new momo Force being faulty on it's first : race - I called customer service on the Tuesday, and they told me to snip : the connecting wires off (so, of course, that I couldn't make it a scam and : get two wheels for the price of one) and send the wires to Switzerland. This : I did and now 9 days later my new wheel has arrived from Germany. Pretty : darn good service, imo... : If they had REALLY good service - it wouldnt have been faulty at all DOug

?? That would be good quality control. All products have some level of defects but nice to see you find a way to put down even good feedback. "Doug Ellison" <[email hidden]> wrote in message news:b08nl1$mpnsm$[email hidden]... > > "Colin Harris" <[email hidden]> wrote in > message news:LJCV9.6012$[email hidden]... > : Guys, last week I posted about my new momo Force being faulty on it's > first > : race - I called customer service on the Tuesday, and they told me tosnip

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> : the connecting wires off (so, of course, that I couldn't make it a scam > and > : get two wheels for the price of one) and send the wires to Switzerland. > This > : I did and now 9 days later my new wheel has arrived from Germany. Pretty > : darn good service, imo... > : > > If they had REALLY good service - it wouldnt have been faulty at all > > DOug > >

: nice to see you find a way to put down even good feedback. Talking of which - stop top posting Doug

Top posting is easier to read IMHO. "Doug Ellison" <[email hidden]> wrote in message news:b095hn$n4vks$[email hidden]...

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> > : nice to see you find a way to put down even good feedback. > > Talking of which - stop top posting > > > Doug > >

Doug Ellison wrote: > If they had REALLY good service - it wouldnt have been faulty at all Get your mum to call the maternity unit, Doug, with any luck they'll take you back!

when my logitech broke, they told me to get to the store where i bought it, and show my warranty, and get a new one. If they troubled me, the store should call a number that i got. "Colin Harris" <[email hidden]> wrote in message news:LJCV9.6012$[email hidden]... > Guys, last week I posted about my new momo Force being faulty on it'sfirst > race - I called customer service on the Tuesday, and they told me to snip > the connecting wires off (so, of course, that I couldn't make it a scamand > get two wheels for the price of one) and send the wires to Switzerland.This > I did and now 9 days later my new wheel has arrived from Germany. Pretty > darn good service, imo... > > Just thought you might like to know that... > >

Agreed! I wish people would stop bottom posting. "Schooner" <[email hidden]> wrote in message news:R%UV9.242114$[email hidden]...

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> Top posting is easier to read IMHO. > > "Doug Ellison" <[email hidden]> wrote in message > news:b095hn$n4vks$[email hidden]... > > > > : nice to see you find a way to put down even good feedback. > > > > Talking of which - stop top posting > > > > > > Doug > > > > > >

Agreed! I wish people would stop bottom posting.

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> Top posting is easier to read IMHO. > > : nice to see you find a way to put down even good feedback. > > Talking of which - stop top posting > > Doug

Hehe yup, all that scrolling tires me out :-) "Haqsau" <[email hidden]> wrote in message news:b09sbs$nceh6$[email hidden]...

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> Agreed! I wish people would stop bottom posting. > > > "Schooner" <[email hidden]> wrote in message > news:R%UV9.242114$[email hidden]... > > Top posting is easier to read IMHO. > > > > "Doug Ellison" <[email hidden]> wrote in message > > news:b095hn$n4vks$[email hidden]... > > > > > > : nice to see you find a way to put down even good feedback. > > > > > > Talking of which - stop top posting > > > > > > > > > Doug > > > > > > > > > > > >

Hehe yup, all that scrolling tires me out :-)

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> Agreed! I wish people would stop bottom posting. > > Top posting is easier to read IMHO. > > > : nice to see you find a way to put down even good feedback. > > > Talking of which - stop top posting > > > Doug

On Fri, 17 Jan 2003 16:25:27 -0500, Haqsau wrote: > Agreed! I wish people would stop bottom posting. Top posting sucks! I need to start this TOFU stats thingy again. ;-) Cheers, uwe -- mail replies to Uwe at schuerkamp dot de ( yahoo address is spambox) Uwe Schuerkamp //////////////////////////// http://www.schuerkamp.de/ Herford, Germany \\\\\\\\\\\\\\\\\\\\\\\\\\ (52.0N/8.5E) GPG Fingerprint: 2E 13 20 22 9A 3F 63 7F 67 6F E9 B1 A8 36 A4 61

On Fri, 17 Jan 2003 17:26:04 -0400, Schooner wrote: > Hehe yup, all that scrolling tires me out :-) if people would cut down the quotes to the necessary parts of the posting they are replying to, this would not be a problem. Just use a real newsreader, dump .... cheers, uwe PS: See? Even *I* can do it, so surely you can, too. ;-) -- mail replies to Uwe at schuerkamp dot de ( yahoo address is spambox) Uwe Schuerkamp //////////////////////////// http://www.schuerkamp.de/ Herford, Germany \\\\\\\\\\\\\\\\\\\\\\\\\\ (52.0N/8.5E) GPG Fingerprint: 2E 13 20 22 9A 3F 63 7F 67 6F E9 B1 A8 36 A4 61

"Gerry Aitken" <[email hidden]> wrote in message news:[email hidden]... > Doug Ellison wrote: > > > If they had REALLY good service - it wouldnt have been faulty at all > > Get your mum to call the maternity unit, Doug, with any luck they'll > take you back! Story One "I bought a new wheel and pedals - very nice they are as well" Story Two "I bought a new wheel and pedals but they stopped working after about an hour - the manufacturers said the quickest option was to take it straight back to the shop for an immediate exchange - so I was only without my wheel for an hour" Story Three "I bought a new wheel and pedals but they stopped working after about an hour - the manufacturers told me to cut some of it's cables off, post the to them, then I waitied 9 days for them to send me a new one" Which would YOU rather enjoy - and, in the unfortunate incident that the wheel were to not work after about an hour - which, from 2 or 3, would you prefer? Of a choice of no days, perhaps half a day, or a week and a half - which would you rather go without your wheel for? Which option of the three offers the best service. We had a monitor die at work at about 3ish in the afternoon. Courier arrived before lunchtime following day - gave us a new one, took the old one away. Granted - the monitor itself was exceedingly average Iiyama rubbish - BUT - their service was superb Had a graphics card arrive at home from an online retailer and it had been damaged in transit. New one arrived via a courier service the following day - and took the damaged one home after I'd sent the retailer some pictures of it. Excellent service on behalf ot the retailer. 24 hour turn around. Waiting 9 days to have a brand new object replaced is not good service - or am I just totally wide of the mark here? I'm a Logitech fan ( I am MR carbon fibre Momo mod - love the wheel to bits - and I'm lusting ater their MX700 Wireless mice as well ) - BUT- 9 days is NOT good service at all. If we're just going to fling personal insults however, then perhaps you could time references to my mother and hospital a little better than the week in which my Mother and Uncle sat at my grandfathers bedside and whatched him die. I'll be sure to think of you when addressing the post-funeral lunch guests next wednesday - I'll need a laugh. Doug

"Doug Ellison" <[email hidden]> wrote in message news:Kp%V9.5987$xE1.883931@stones...

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> > "Gerry Aitken" <[email hidden]> wrote in message > news:[email hidden]... > > Story One > "I bought a new wheel and pedals - very nice they are as well" > > Story Two > "I bought a new wheel and pedals but they stopped working after about an > hour - the manufacturers said the quickest option was to take it straight > back to the shop for an immediate exchange - so I was only without my

wheel > for an hour" > > Story Three > "I bought a new wheel and pedals but they stopped working after about an > hour - the manufacturers told me to cut some of it's cables off, post theto > them, then I waitied 9 days for them to send me a new one" > > Which would YOU rather enjoy - Well, I ordered from their online shop in Holland (I think) to save money, rather than go hunting in the New Year sales, hence why I couldn't return it within an hour. Forget it - next time, I'll just p*ss and moan on here like the majority....was only trying to help :-(((

It used to be that newsgroup etiquette meant that you didn't include a bunch of previous replies in yours (saves storage space and bandwidth) and if you had to include part of it to make your point, you always posted ON TOP (it's the same etiquette that says using cap letters is shouting). Besides, it's just common courtesy. Nobody wants to scroll though 2 pages of a previous post only to get to the bottom and read "agreed". Posting on the bottom was considered rude and lazy. It's easy enough to put up with if the poster is someone who's opinion you value and you really want to hear what he has to say, but ..... Logitech warranty support has always been ok, especially if you call them instead of email them. It's when the warranty runs out that you're out of luck. At that point, you can send them the wheel (cost about $20?), pay $100 for a replacement plus shipping (another $20?) for a total of about $140, or just go out and buy another one for $80. (those were my options for a LWFF at one time) -- Slot Tweaks & Reviews www.slottweak.com

> Well, I ordered from their online shop in Holland (I think) to save money, > rather than go hunting in the New Year sales, hence why I couldn't returnit > within an hour. > > Forget it - next time, I'll just p*ss and moan on here like the > majority....was only trying to help :-((( CHILL You have helped - we now know it takes 9 days Doug

Well, not a fair comparison perhaps, but after going through hundreds of e-mails a day at work, all of which have the replies top posted and most of which are fully quoted, I find it annoying to have to switch gears for a newsgroup. Besides, I think the whole bottom posting thing dates back to BBS days. Back then we were all severely bandwidth limited and so was the server. So we wanted to be able to download only the latest post in a thread and still be able to reconstruct the thread in order. That just isn't necessary any more. "Uwe hoover Schuerkamp" <[email hidden]> wrote in message news:[email hidden]...

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> > if people would cut down the quotes to the necessary parts of > the posting they are replying to, this would not be a problem. > Just use a real newsreader, dump .... > > cheers, > > uwe > > PS: See? Even *I* can do it, so surely you can, too. ;-) > > -- > mail replies to Uwe at schuerkamp dot de ( yahoo address is spambox) > Uwe Schuerkamp //////////////////////////// http://www.schuerkamp.de/ > Herford, Germany \\\\\\\\\\\\\\\\\\\\\\\\\\ (52.0N/8.5E) > GPG Fingerprint: 2E 13 20 22 9A 3F 63 7F 67 6F E9 B1 A8 36 A4 61

Doug Ellison wrote:

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> > "Gerry Aitken" <[email hidden]> wrote in message > news:[email hidden]... > > Doug Ellison wrote: > > > > > If they had REALLY good service - it wouldnt have been faulty at all > > > > Get your mum to call the maternity unit, Doug, with any luck they'll > > take you back! > > Story One > "I bought a new wheel and pedals - very nice they are as well" > > Story Two > "I bought a new wheel and pedals but they stopped working after about an > hour - the manufacturers said the quickest option was to take it straight > back to the shop for an immediate exchange - so I was only without my wheel > for an hour" > > Story Three > "I bought a new wheel and pedals but they stopped working after about an > hour - the manufacturers told me to cut some of it's cables off, post the to > them, then I waitied 9 days for them to send me a new one" > > Which would YOU rather enjoy - and, in the unfortunate incident that the > wheel were to not work after about an hour - which, from 2 or 3, would you > prefer?

3, then i'd have a spare. > Of a choice of no days, perhaps half a day, or a week and a half - which > would you rather go without your wheel for? Which option of the three offers > the best service. A spare is worth the wait.

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> We had a monitor die at work at about 3ish in the afternoon. Courier arrived > before lunchtime following day - gave us a new one, took the old one away. > Granted - the monitor itself was exceedingly average Iiyama rubbish - BUT - > their service was superb > > Had a graphics card arrive at home from an online retailer and it had been > damaged in transit. New one arrived via a courier service the following > day - and took the damaged one home after I'd sent the retailer some > pictures of it. Excellent service on behalf ot the retailer. 24 hour turn > around. > > Waiting 9 days to have a brand new object replaced is not good service - or > am I just totally wide of the mark here? I'm a Logitech fan ( I am MR > carbon fibre Momo mod - love the wheel to bits - and I'm lusting ater their > MX700 Wireless mice as well ) - BUT- 9 days is NOT good service at all.

It's not bad if you end up with a freebie. > If we're just going to fling personal insults however, then perhaps you > could time references to my mother and hospital a little better than the > week in which my Mother and Uncle sat at my grandfathers bedside and > whatched him die. I'll be sure to think of you when addressing the > post-funeral lunch guests next wednesday - I'll need a laugh. Not that i even mentioned your grandfather, or death, or hospital. Sorry for your loss.

I agree 100%. Bottom Posting makes no sense to me. -Larry "Schooner" <[email hidden]> wrote in message news:zx_V9.242299$[email hidden]... > Hehe yup, all that scrolling tires me out :-) <snip for you-know-who> :)

On Tue, 21 Jan 2003 18:52:04 GMT, Larry wrote: > I agree 100%. > > Bottom Posting makes no sense to me. > > -Larry > if you took the time and learned to quote correctly, bottom posting would make sense even to you, Larry. ;-) cheers, uwe -- mail replies to Uwe at schuerkamp dot de ( yahoo address is spambox) Uwe Schuerkamp //////////////////////////// http://www.schuerkamp.de/ Herford, Germany \\\\\\\\\\\\\\\\\\\\\\\\\\ (52.0N/8.5E) GPG Fingerprint: 2E 13 20 22 9A 3F 63 7F 67 6F E9 B1 A8 36 A4 61

Never. Larry "Uwe hoover Schuerkamp" <[email hidden]> wrote in message news:[email hidden]...

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> On Tue, 21 Jan 2003 18:52:04 GMT, Larry wrote: > > I agree 100%. > > > > Bottom Posting makes no sense to me. > > > > -Larry > > > > if you took the time and learned to quote correctly, bottom > posting would make sense even to you, Larry. ;-) > > cheers, uwe > > > -- > mail replies to Uwe at schuerkamp dot de ( yahoo address is spambox) > Uwe Schuerkamp //////////////////////////// http://www.schuerkamp.de/ > Herford, Germany \\\\\\\\\\\\\\\\\\\\\\\\\\ (52.0N/8.5E) > GPG Fingerprint: 2E 13 20 22 9A 3F 63 7F 67 6F E9 B1 A8 36 A4 61

One of the other reasons I prefer top posting is that it makes the preview window so much more useful. Don't most news readers have this function? I have all messages grouped in threads, I mark all messages that I want to follow, and have the subject view sorted so that all marked threads float to the top. Then, with the preview window on, I can simply click on each message header and the top part of the message shows in the preview pane. If everyone top posted their reply I would be able to very quickly go through every new message in a thread, reading the replies in the preview pane in sequence. Am I the only one that has figured this out? This is by far the easiest way to use a news reader, but bottom posting, even with minimal quoting, messes it up. I will not rest until I have converted the entire Internet. ;o) "Uwe hoover Schuerkamp" <[email hidden]> wrote in message news:[email hidden]...

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> On Tue, 21 Jan 2003 18:52:04 GMT, Larry wrote: > > if you took the time and learned to quote correctly, bottom > posting would make sense even to you, Larry. ;-) > > cheers, uwe > > > -- > mail replies to Uwe at schuerkamp dot de ( yahoo address is spambox) > Uwe Schuerkamp //////////////////////////// http://www.schuerkamp.de/ > Herford, Germany \\\\\\\\\\\\\\\\\\\\\\\\\\ (52.0N/8.5E) > GPG Fingerprint: 2E 13 20 22 9A 3F 63 7F 67 6F E9 B1 A8 36 A4 61

I agree with you. "Haqsau" <[email hidden]> wrote in message news:b0mu42$r309e$[email hidden]... > One of the other reasons I prefer top posting is that it makes the preview > window so much more useful. Don't most news readers have this function?I > have all messages grouped in threads, I mark all messages that I want to > follow, and have the subject view sorted so that all marked threads floatto > the top. Then, with the preview window on, I can simply click on each > message header and the top part of the message shows in the preview pane. > If everyone top posted their reply I would be able to very quickly go > through every new message in a thread, reading the replies in the preview > pane in sequence. Am I the only one that has figured this out? This isby

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> far the easiest way to use a news reader, but bottom posting, even with > minimal quoting, messes it up. I will not rest until I have converted the > entire Internet. ;o) > > > "Uwe hoover Schuerkamp" <[email hidden]> wrote in message > news:[email hidden]... > > On Tue, 21 Jan 2003 18:52:04 GMT, Larry wrote: > > > > if you took the time and learned to quote correctly, bottom > > posting would make sense even to you, Larry. ;-) > > > > cheers, uwe > > > > > > -- > > mail replies to Uwe at schuerkamp dot de ( yahoo address is spambox) > > Uwe Schuerkamp //////////////////////////// http://www.schuerkamp.de/ > > Herford, Germany \\\\\\\\\\\\\\\\\\\\\\\\\\ (52.0N/8.5E) > > GPG Fingerprint: 2E 13 20 22 9A 3F 63 7F 67 6F E9 B1 A8 36 A4 61 > >

In article <b0mu42$r309e$[email hidden]>, "Haqsau" <[email hidden]> writes:

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>One of the other reasons I prefer top posting is that it makes the preview >window so much more useful. Don't most news readers have this function? I >have all messages grouped in threads, I mark all messages that I want to >follow, and have the subject view sorted so that all marked threads float to >the top. Then, with the preview window on, I can simply click on each >message header and the top part of the message shows in the preview pane. >If everyone top posted their reply I would be able to very quickly go >through every new message in a thread, reading the replies in the preview >pane in sequence. Am I the only one that has figured this out? This is by >far the easiest way to use a news reader, but bottom posting, even with >minimal quoting, messes it up. I will not rest until I have converted the >entire Internet. ;o)

You're gonna be one busy MF...<g> Eldred -- Homepage - http://www.umich.edu/~epickett GPLRank:-0.381 N2002 Rank:+17.59 Never argue with an idiot. He brings you down to his level, then beats you with experience... Remove SPAM-OFF to reply.

On Wed, 22 Jan 2003 15:15:04 -0500, Haqsau wrote: > One of the other reasons I prefer top posting is that it makes the preview > window so much more useful. Don't most news readers have this function? I Preview window? What the heck is that? ;-) Never had a need for it, never will. Using a decent newsreader like slrn is so much faster than any amount of mouse pushing no matter how hard you push or how minimal (for me, at least ;-). Uwe -- mail replies to Uwe at schuerkamp dot de ( yahoo address is spambox) Uwe Schuerkamp //////////////////////////// http://www.schuerkamp.de/ Herford, Germany \\\\\\\\\\\\\\\\\\\\\\\\\\ (52.0N/8.5E) GPG Fingerprint: 2E 13 20 22 9A 3F 63 7F 67 6F E9 B1 A8 36 A4 61