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1 post by 1 person · 14 Feb 2000 - 14 Feb 2000

Hans 14 Feb 2000#519428
I contacted Logitech because I wanted to order some spareparts for my wheel and got this reply: -- Unfortunately, the support department can not provide information on the internal components used in our devices. Taking our products apart invalidates the warranty. Because we don't expect our customers to replace parts themselves, we do not have a parts list or any assembly instructions, nor do we have a source for internal replacement parts. -- That was probably to be expected. These days it's like if it can easely be fixed then don't bother just buy a new one. So what do we do after the warranty is out? Send it across the globe for $200 and get it fixed for $100 dollars and $5 in parts. No we buy a new one for $200 (over here) and save minus hundreds of dollars. Life sucks :-)

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