T2 pots (Thrustmaster service ?)

In the past Thrustmaster service was great.... repair for free, etc. I sent 3 e-mail at the support service since a month....no answer ! Do you know where i can find pots for T2.... Radio shackk ?

I just checked it out. I previously ordered replacement parts thru their "service department". Looks like the winds of change have blown on Thrustmaster. The only item I am now allowed to order is a spring for the brake or throttle. Perhaps it excludes certain items since I ordered replacement pots in March of this year? Either that or they don't want to keep supplying these parts free? But to get the parts in the first place you need to register your controller using it's serial number. Try it! Tore

i did...but a message box say that it's my warranty is over...call at....... i try to e-mail.....without success....they don't answer !

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>Tore >> In the past Thrustmaster service was great.... repair for free, etc. >> I sent 3 e-mail at the support service since a month....no answer ! >> Do you know where i can find pots for T2.... Radio shackk ?

Ah...they are onto us then. We can no longer keep their product functioning after the inferior quality parts wear out. Looks like it is soon time to buy a new wheel. Tore

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> >I just checked it out. I previously ordered replacement parts thru their > >"service department". Looks like the winds of change have blown on > >Thrustmaster. The only item I am now allowed to order is a spring for the > >brake or throttle. Perhaps it excludes certain items since I ordered > >replacement pots in March of this year? Either that or they don't want to > >keep supplying these parts free? > >But to get the parts in the first place you need to register your

controller

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> >using it's serial number. Try it! > i did...but a message box say that it's my warranty is over...call > at....... > i try to e-mail.....without success....they don't answer ! > >Tore > >> In the past Thrustmaster service was great.... repair for free, etc. > >> I sent 3 e-mail at the support service since a month....no answer ! > >> Do you know where i can find pots for T2.... Radio shackk ?

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>I just checked it out. I previously ordered replacement parts thru their >"service department". Looks like the winds of change have blown on >Thrustmaster. The only item I am now allowed to order is a spring for the >brake or throttle. Perhaps it excludes certain items since I ordered >replacement pots in March of this year? Either that or they don't want to >keep supplying these parts free? >But to get the parts in the first place you need to register your controller >using it's serial number. Try it! >Tore

This sounds like a discussion we had on continuing software updates. How long should we expect a company to provide parts(or patches) for a product they no longer MAKE...? On one hand, it sounds like the customers are forced to buy the 'latest thing' On the other hand, the item was phased out for a REASON... Eldred __ Put your message in a modem, and throw it in the ***-sea... remove SPAM-OFF to reply.

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>I just checked it out. I previously ordered replacement parts thru their >"service department". Looks like the winds of change have blown on >Thrustmaster. The only item I am now allowed to order is a spring for the >brake or throttle. Perhaps it excludes certain items since I ordered >replacement pots in March of this year? Either that or they don't want to >keep supplying these parts free? >But to get the parts in the first place you need to register your

controller >using it's serial number. Try it! >Tore If you need any parts other than springs,then you are going to have to call Thrustmaster and order them directly. Joel Willstein

Is the Nascar Pro phased out? Time to get another wheel then. Tore

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> >I just checked it out. I previously ordered replacement parts thru their > >"service department". Looks like the winds of change have blown on > >Thrustmaster. The only item I am now allowed to order is a spring for the > >brake or throttle. Perhaps it excludes certain items since I ordered > >replacement pots in March of this year? Either that or they don't want to > >keep supplying these parts free? > >But to get the parts in the first place you need to register your

controller > >using it's serial number. Try it! > >Tore > This sounds like a discussion we had on continuing software updates. How long > should we expect a company to provide parts(or patches) for a product they no > longer MAKE...? On one hand, it sounds like the customers are forced to buy > the 'latest thing' On the other hand, the item was phased out for a REASON... > Eldred > __ > Put your message in a modem, and throw it in the ***-sea... > remove SPAM-OFF to reply.

I received parts other than the springs as of March 1999. In fact I replaced all of the pots. Probably the wheel was still in warranty. I don't expect to get replacement parts endlessly, but then the Thrustmaster Wheel doesn't have a long lifespan. I would say 2 years including maintenance, is about all that can be expected, which isn't a bad investment as far as I'm concerned, especially in the worls of computer electronics. My T2 is still "working" but you would hardly recognize it after all the modifications I made to keep it running. It lasted about 2 years and while it still works it's very sloppy. My Nascar Pro is about a year old and i have added a new bungee cord, springs and pots. I had to re-wire the buttons because the factory wiring broke. After almost 3 years of sim racing I'm ready for a serious wheel. I think I'm going to stay with it <g> My dilema now is, will FF be worth it or should I get a quality wheel without FF. Money is still an issue. Tore

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> >I just checked it out. I previously ordered replacement parts thru their > >"service department". Looks like the winds of change have blown on > >Thrustmaster. The only item I am now allowed to order is a spring for the > >brake or throttle. Perhaps it excludes certain items since I ordered > >replacement pots in March of this year? Either that or they don't want to > >keep supplying these parts free? > >But to get the parts in the first place you need to register your > controller > >using it's serial number. Try it! > >Tore > If you need any parts other than springs,then you are going to have to > call Thrustmaster and order them directly. > Joel Willstein

% I just checked it out. I previously ordered replacement parts thru their % "service department". Looks like the winds of change have blown on % Thrustmaster. The only item I am now allowed to order is a spring for the % brake or throttle. Perhaps it excludes certain items since I ordered % replacement pots in March of this year? Either that or they don't want to % keep supplying these parts free? % But to get the parts in the first place you need to register your controller % using it's serial number. Try it! While talking with Thrustmaster on the phone, it seems that they felt too many folks were "stockpiling" parts by taking advantage of ordering them for free over their web page service. Therefore, they have basically only allowed web ordering of parts that they feel most people have been ordering for actual replacement. You can still get some parts sent for free, but it looks like you will have call their tech support number. You may still have a long wait, but of late, the waiting time has been a lot shorter than in the past. -- **************************** Michael E. Carver ************************* Upside out, or inside down...False alarm the only game in town. =-=-=-=-=-=-=-=-=-=-=-=-=-=-=<[ /./. [- < ]>=-=-=-=-=-=-=-=-=-=-=-=-=-=

>Is the Nascar Pro phased out? Time to get another wheel then. >Tore Whoops...I thought we were talking about T2's.... Eldred __ Put your message in a modem, and throw it in the ***-sea... remove SPAM-OFF to reply.