Open Appeal to Suncom

I have an SFS throttle (ser.# 4645) that I purchased at my local Electronics Boutique, and registered online. I have seen snippets of information indicating that there was some defect in early production models of the Throttle. I have made numerous posts and sent e-mails to your company requesting some official response, but I have heard nothing. My hat switch is malfunctioning. Programmed keys will operate properly when tested in Notepad, but functon sporadically (if at all) when in a game. Will someone please tell me what the nature of the mysterious is, and what can I do to get my throttle repaired. Thank you. Webb Spilman

Stinking chicken-shit sacks of crap. That's what I think of the folks at Suncom. No answer, no help, no support for their products. May they all go to hell. W Spilman

I take it you've been on hold for more than a couple of minutes? ;-) -Arlo

If they are getting your goat that badly, then you are letting them win. Turn the tide on them - find someone who cares. Or, continue advocating not patronizing them. Bruce

Quoted text (8 lines)

> >Stinking chicken-shit sacks of crap. That's what I think of the folks at > >Suncom. No answer, no help, no support for their products. May they all go > >to hell. > >W Spilman > But how do you REALLY feel? > The Speedbyrd? :>

<"But how do you REALLY feel?"> And also why are you holding back?

Quoted text (8 lines)

> >Stinking chicken-shit sacks of crap. That's what I think of the folks at > >Suncom. No answer, no help, no support for their products. May they all go > >to hell. > >W Spilman > But how do you REALLY feel? > The Speedbyrd? :>

>Stinking chicken-shit sacks of crap. That's what I think of the folks at >Suncom. No answer, no help, no support for their products. May they all go >to hell. >W Spilman I myself had a problem with my talon stick,which was COMPED to me two years ago...they said 'send it back for a replacement". I did...they did. Dont know what you may have had as a problem but if you talked to them the way yr quoted above...then perhaps you got a different level of service than I did... Eric

Agree. Back when I had my PC stores (yes I was a Salesman) I had two queues for fixing things. One was for those people who realised things can break, no matter how good the build quality, and an understanding and courteous manner will releive stress and ensure the product is either promptly replaced or fixed. We had another queue for those who thought we, as resellers, were the people who made the defective product and therefore have no rights to be treated as human beings. They found it took a lot londer for us to find the motivation to help them. I am sure Mr Spilman was a nice person to Suncom up to a certain point. Now he has lost it and I feel only pity for him. Dealing with some of these hardware suppliers, even when you are buying millions of dollars worth as I used to do, can make even the Pope swear.

Quoted text (15 lines)

> >Stinking chicken-shit sacks of crap. That's what I think of the folks at > >Suncom. No answer, no help, no support for their products. May they all go > >to hell. > >W Spilman > I myself had a problem with my talon stick,which was COMPED > to me two years ago...they said 'send it back for a replacement". > I did...they did. > Dont know what you may have had as a problem but if you talked > to them the way yr quoted above...then perhaps you got a different > level of service than I did... > Eric

> Stinking chicken-shit sacks of crap. That's what I think of the folks at > Suncom. No answer, no help, no support for their products. May they all go > to hell. > W Spilman Dear Mr w.Spilman, Can you be more specific on the subject, please. Henk Nap / FLIGHTBASE Suncom distributor in the Netherlands....Oeps.

Are officially speaking for Suncom? If so, why did you wait until someone insulted you before responding? Also, If so, never mind, the matter is forgotten. And so is Suncom as far as I am concerned. But thank you for your prompt reply. W Spilman >Dear Mr w.Spilman, >Can you be more specific on the subject, please. >Henk Nap / FLIGHTBASE >Suncom distributor in the Netherlands....Oeps.

Eric, Please read my original post, "Open appeal...". I think my tone was very civil there. I realize that one "gets more flys with honey than with shit," and I also realize that many of the support/customer service people with whom I correspond are not themselves responsible for my troubles, and deserve to be addressed politely. But after a point, after being totally ignored by this company for three months, I have to hold them all responsible. Suncom sucks. They can ALL kiss my ass. Suncom sucks. Never another penny of my money. W Spilman PS: Happy Mothers Day Suncom! I'll give all your *** mothers an extra quarter when they're finished sucking my dogs***. "Dont know what you may have had as a problem but if you talked

I guess I really ought to keep my 11 year old son from reading this NG. I know that we all like to express ourselves with free speech but.................. Mark

Have your 11 year old read a book instead. We are not here to babysit your brat. > I guess I really ought to keep my 11 year old son from reading this NG. I > know that we all like to express ourselves with free speech > but.................. > Mark

Quoted text (17 lines)

>Eric, >Please read my original post, "Open appeal...". I think my tone was very >civil there. I realize that one "gets more flys with honey than with shit," >and I also realize that many of the support/customer service people with >whom I correspond are not themselves responsible for my troubles, and >deserve to be addressed politely. But after a point, after being totally >ignored by this company for three months, I have to hold them all >responsible. Suncom sucks. They can ALL kiss my ass. Suncom sucks. Never >another penny of my money. >W Spilman >PS: Happy Mothers Day Suncom! I'll give all your *** mothers an extra >quarter when they're finished sucking my dogs***. >"Dont know what you may have had as a problem but if you talked >> to them the way yr quoted above...then perhaps you got a different >> level of service than I did... >> Eric"

Im sure you were reasonable. I know you are frustrated. I would be too. It does surprise me though. Did you call them? I would Good luck. EJJ

Righteous indignation loses its justification when it turns into blatant abuse! (I cant believe I just type'd that line.....must be the hours of playing sims killing the braincells!)

Quoted text (19 lines)

> Eric, > Please read my original post, "Open appeal...". I think my tone was very > civil there. I realize that one "gets more flys with honey than with shit," > and I also realize that many of the support/customer service people with > whom I correspond are not themselves responsible for my troubles, and > deserve to be addressed politely. But after a point, after being totally > ignored by this company for three months, I have to hold them all > responsible. Suncom sucks. They can ALL kiss my ass. Suncom sucks. Never > another penny of my money. > W Spilman > PS: Happy Mothers Day Suncom! I'll give all your *** mothers an extra > quarter when they're finished sucking my dogs***. > "Dont know what you may have had as a problem but if you talked > > to them the way yr quoted above...then perhaps you got a different > > level of service than I did... > > Eric"

*PLONK*

Quoted text (11 lines)

> Have your 11 year old read a book instead. We are not here to babysit >your brat. >> I guess I really ought to keep my 11 year old son from reading this NG. I >> know that we all like to express ourselves with free speech >> but.................. >> Mark

I am not against seeing or hearing the odd expletive when used in the proper context I.E. Expressing anger or frustration.. Hell I use them myself from time to time and have even used the odd choice word myself in this NG. What does get my back up is seeing a graphical ***agraphic word picture of the nature displayed in this thread. My son and I derive a lot of pleasure from racing sims, flight sims and all manner of other activities on the net. As a father, I try to involve him with as many pursuits as possible to give him experience of life and broaden his horizons. He IS NOT A BRAT because he has had to learn certain values (those that seem to be sadly lacking in some people on this NG). I conduct myself on the net the same way that I do in real life. I use appropriate language in appropriate company. If certain people cannot do this it is just an indication of their inability to articulate themselves in other ways. Why the hell should other people suffer for these tossers? eah.....on the odd occasion a kid might hear me swear when I hit my thumb with a hammer but they would never hear me indulge in a pre meditated dialogue involving graphical *** content. Once again it would appear that I have had the misfortune to encounter a genuine fully grown *** BRAT who thinks fit to make personal attacks without standing back for a second and thinking about what he is saying. I am not asking anyone to babysit for me, simply appealing for a bit of common decency in a NG that after all is all about playing games (call them sims if you will). What reading matter would you suggest for the boy if he can't read a NG about playing games with racing cars? The standard textbook of Cosmology or perhaps business accounting? Either way, he will not be reading any more shit from you or your kind at least for the next couple of years. Hope you are proud of yourself Mr xanthar or whatever your name is. Mark Seery.......Not afraid to use my real name.

Quoted text (11 lines)

> Have your 11 year old read a book instead. We are not here to babysit >your brat. >> I guess I really ought to keep my 11 year old son from reading this NG. I >> know that we all like to express ourselves with free speech >> but.................. >> Mark

*PLONK* Eat shit and die, Mark.

Quoted text (14 lines)

> *PLONK* > > Have your 11 year old read a book instead. We are not here to babysit > >your brat. > >> I guess I really ought to keep my 11 year old son from reading this NG. I > >> know that we all like to express ourselves with free speech > >> but.................. > >> Mark

> *PLONK* > Eat shit and die, Mark. Interesting to see a genuine IQ bypass working! Christopher Jarman ------------------------------------------------------------------------------

>> Stinking chicken-shit sacks of crap. That's what I think of the folks at >> Suncom. No answer, no help, no support for their products. May they all go >> to hell. >> W Spilman Ummmmm, Im sensing some hostility here:) Regards Mailman

On Tue, 11 May 1999 18:04:20 +0100, "Mark Seery" >I conduct myself on the net the same way that I do in real life. I use >appropriate language in appropriate company. If certain people cannot do >this it is just an indication of their inability to articulate themselves in >other ways. Why the hell should other people suffer for these tossers? This is why I think sometimes moderated newsgroups would be good. Even a newsgroup where you couldn't hide behind fake email addresses would be nice. Of course, the old Hotmail trick would fix that, but you see my point? People are much more likely to debase themselves if they feel that they are anonymous. -- "The most likely way for the world to be destroyed, most experts agree, is by accident. That's where we come in; we're computer professionals. We cause accidents." -- Nathaniel Borenstein

Ok, I have used poor judgement in my choice of words. But I am just a little curious about something. Why did the polite original post get no/zip/zero/zilch responses trying to be helpful, but when there was something to be righteously outraged about, here comes the flood. Says something about human nature. Are we more eager to attack (and to look for reasons to attack) than to assist our fellow man? Also positively reinforces someone who might be posting only to "stir something up." Gives such a person incentive to use the most foul of language. Lesson learned: Post politely- be ignored Post rudely- have a big time! The only thing I ever wanted was to be able to use my $80 throttle. My apologies to all those whom I have offended and I will make every effort to excersise proper restraint in the future. But be forwarned, there will be others. Webb Spilman

No, its just you. :]

OK guys lets stop with the language and attacks. Alot of people read these NGs and quite a few are children... -- *Datacon ZStar - MS Internet *** Zone >> *PLONK* >> Eat shit and die, Mark. >Interesting to see a genuine IQ bypass working! > Christopher Jarman >--------------------------------------------------------------------------- ---