Broken Springs in Thrustmaster Formula one Racingwheel

Je kan het gewoon op de support-site van Thrustmaster aangeven. Kost niets, binnen 2 weken heb je het in huis Pappa Stefan Hoogendoorn heeft geschreven in bericht

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>>Hello everyone, i have a question, >>2 Springs in the accelerator pedal have broken, now i want to know if you >>can >>order these somewhere. I already tried thrustmaster itself, but so far no >>reply........ >>Can anyone help ??

I am having similar problem with Thrustmaster. No reply to e-mail sent to time spent on hold than I can stand. Don

I just replaced springs with ones I found at aircraft surplus store aroudn where i live. They have been working great and i had a chioce on the tension i wanted to boot. DAve > I am having similar problem with Thrustmaster. No reply to e-mail sent to more > time spent on hold than I can stand. > Don > >I already tried thrustmaster itself, but so far no > >>reply........ > >>Can anyone help ??

>I am having similar problem with Thrustmaster. No reply to e-mail sent to more >time spent on hold than I can stand. Thrustmaster are great at support. Just fill out the form on their webpage (under "Support", if I remember correctly). Explain your problem and within a few days (a week in my case back in October, here in the USA) you should receive your replacement parts. They usually don't send any confirmation e-mail. Hope this helps, Dave

Could be because it's Christmas time that they didn't send them out yet, but I can assure you that Thrustmaster ALWAYS send out spares, and they won't even charge you. Call this No. in Germany +49 0271 4889430 as they handle the support for Europe. You'll have spares in no time! Hope that helped Mea***er

Did that and get a 404 error URL not found. Other times I got a login screen where I needed a password. An e-mail confirmation would be so easy. Not in my book, but thank you for the information Dave.

I filled out the form on TM's page and had replacement springs delivered to me in Australia in around 2 weeks, at absolutely no charge, what I would call outstanding service. Peter Cook

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>>Hello everyone, i have a question, >>2 Springs in the accelerator pedal have broken, now i want to know if you >>can >>order these somewhere. I already tried thrustmaster itself, but so far no >>reply........ >>Can anyone help ??

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>>I am having similar problem with Thrustmaster. No reply to e-mail sent to >more >>time spent on hold than I can stand. >Thrustmaster are great at support. Just fill out the form on their webpage >(under "Support", if I remember correctly). Explain your problem and

within

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>a few days (a week in my case back in October, here in the USA) you should >receive your replacement parts. They usually don't send any confirmation >e-mail. >Hope this helps, >Dave

Same here Dave, I just filled out the form, and was sent a supply of extra springs. They seemed to have changed their supplier, as the new ones looked a bit more heavy-duty. They also sent me an extra bungie for the wheel, saying that some of the originals had been giving some problems. Mine is slightly weak, but still usable, so I have that ready also if I need it soon. I have no problems with TM support, and that is why I use their racing products exclusively. There are more expensive products out there, but I would rather pay a little less(dittoed from my wife) and get good support, than to pay more and not know about their support. Regards, Ed Medlin www.flyairwest.com Reach me by ICQ. My ICQ# is 191942 Page me online through my Personal Communication Center: http://wwp.mirabilis.com/191942 Send me E-mail Express directly to my computer screen

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>>I am having similar problem with Thrustmaster. No reply to e-mail sent to >more >>time spent on hold than I can stand. >Thrustmaster are great at support. Just fill out the form on their webpage >(under "Support", if I remember correctly). Explain your problem and within >a few days (a week in my case back in October, here in the USA) you should >receive your replacement parts. They usually don't send any confirmation >e-mail. >Hope this helps, >Dave

I've never had a problem. I just got parts for a T1 AND T2 last week. It took about 10 days after my confirmation e-mail... I just haven't FIXED the dang things yet... :( Eldred __ Put your message in a modem, and throw it in the ***-sea... remove SPAM-OFF to reply.

>as a result of various malfunctions. I refuse to put up with a product >that breaks at LEAST once every month. I've had enough. As soon as I can >scrape the money together in a couple of months I'm going to buy a TSW. That must be some bad luck on your part. I've had a T2 for over 2 years. The only problem is the pedal springs have broken (as of now a grand total of 2). So don't think that all the units are like that. Plus we have no way of knowing how you treated your TM stuff. -- Header address intentionally scrambled to ward off the spamming hordes. cisko [AT] ix [DOT] netcom [DOT] com

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>First off, I'll say I've got no beef with Thrustmaster support. The people >and response have always been, for me, first rate. Great folks. >That said, I got fed up today when my T2 stopped holding calibration. >I threw both my T2 and my Nascar Pro in the trash. I might add that these >represented my second T2 and my third Nascar Pro. I bought the first of >each model and the rest of them were all replacements sent by Thrustmaster >as a result of various malfunctions. I refuse to put up with a product >that breaks at LEAST once every month. I've had enough. As soon as I can >scrape the money together in a couple of months I'm going to buy a TSW. >-Chris Cavin-

I have one T1, and two T2's. I've broken ONE spring, and that put me in the wall at Bristol.<ouch> The other problems have been sterring related (bungie, pot) Mine would have problems about every 6-8 months, and I'd end up buying another. My rationale was that I would eventually fix the broken ones, and I could use them on my other network computers for multiplayer racing... That said, I *am* considering a TSW. I just can't convince myself to spend ANOTHER $350 or so...although I just spend $99.99 on a slot car set from Toys 'r Us <g> Sorry, but I can't remember who recommended that set, but thanks. Eldred __ Put your message in a modem, and throw it in the ***-sea... remove SPAM-OFF to reply.

I can only judge about the TM-service in germany but this is fantastic. Had a T2 with damaged wheel poti and within 3 (!!!) days I had a completely new one! Although I bought a T3 before knowing the service-hotline. I only mentioned it to the guy on the phone and got two bundles with extra springs in every strenght fot the new wheel... I never experienced such a service in germany!!! Andreas Gaida

> I've had enough. As soon as I can > scrape the money together in a couple of months I'm going to buy a TSW. > -Chris Cavin- Chris, This is the best cure for TM spring breakage :)! Trev

> That said, I *am* considering a TSW. I just can't convince myself to spend > ANOTHER $350 or so. > __ Eldred, You dont have to spend $350.00 to get a quality product, we make several models for much less than that, there is the TSW2 line for those who dont want to spend the money for the TSW. Once you buy a Thomas Enterprises product you never have to worry about service, for one thing they never break, we answer email the same day it is recieved and if a pot should fail we usually ship a replacement that day also. Check out our entire line at: http://soli.inav.net/~thomas Trev

I am still waiting for a replacement spring for my T2. Will post when I receive a new spring. Don

Yeah, I went to the web site, found a link to order parts, and asked for springs. About a week later I received a little bag of springs, for free. They came with an installation guide, simple to do.

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>Hello everyone, i have a question, >2 Springs in the accelerator pedal have broken, now i want to know if you >can >order these somewhere. I already tried thrustmaster itself, but so far no >reply........ >Can anyone help ??

% >as a result of various malfunctions. I refuse to put up with a product % >that breaks at LEAST once every month. I've had enough. As soon as I can % >scrape the money together in a couple of months I'm going to buy a TSW. % That must be some bad luck on your part. I've had a T2 for over 2 years. % The only problem is the pedal springs have broken (as of now a grand % total of 2). So don't think that all the units are like that. Plus we have % no way of knowing how you treated your TM stuff. The other main maintenance that needs to be performed (and this applies to all controllers with analog pots) is pot cleaning. When the calibration starts getting sloppy or is "lost" this is usually a sign of "dirty pots". It's a fairly simple job and when done with the proper cleaner will also lengthen the life of the pots (as it will also lubricate the pot). When calibration gets lost, this is usually caused by a "spike" in the reading that jumps outside the original calibrated range. To clean the pots on Thrustmaster products, get some Tuner/Switch Cleaner and Lubricant from an electronics supply store. Open up the housing on the unit and spray the insides of the pot (short for potentiometer). I usually direct the spray (via the tube extenstion for the spray nozzle) into the openings of the pot where the solder lugs are. Then move the wheel or pedal through its full range 4-6 times to work the cleaner over all the contacts. If the unit was acting up quite a bit, you may want to give it a second "cleaning" before sealing up the unit and heading back out to the track. There are pots for each pedal and for each lever on the back of the GP1 wheel. The latter can usually be cleaned by finding a "squarish" hole on the pot and directing the spray through the hole. You should be able to clean the pots for the levers without disassembling anything on your GP1, however to get to the steering wheel pot you will need to remove the housing cover of the wheel. [For the non-electronics or non-mechanical racers out there, the pot is the "silver" cylinder that the is directly behind the wheel inside the housing. It should have some wires connected to it and the wheel is connected its plastic shaft. There should be a "shaft" coming out of one end of the cylinder.] -- **************************** Michael E. Carver ************************* Upside out, or inside down...False alarm the only game in town. =-=-=-=-=-=-=-=-=-=-=-=-=-=-=<[ /./. [- < ]>=-=-=-=-=-=-=-=-=-=-=-=-=-=

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>Hello everyone, i have a question, >2 Springs in the accelerator pedal have broken, now i want to know if you >can >order these somewhere. I already tried thrustmaster itself, but so far no >reply........ >Can anyone help ??

Stephen, I have ordered springs,pots,and even a bungy cord from Thrustmaster. I've always gotten my parts within 10 working days,and they never charge anything for them. Joel Willstein

writes: Spoken like a true businessman. <g> Thanks. __ Put your message in a modem, and throw it in the ***-sea... remove SPAM-OFF to reply.