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Rec.Autos.Simulators Archive

Just got off the phone with Thrustmaster...

9 posts by 7 people · 19 Oct 1998 - 20 Oct 1998

Devo 19 Oct 1998#428729
They won't sell me parts for my Nascar Pro wheel! They are "giving" me a spring kit, but since I'm out of warranty they said that I cannot expect that again. I asked for 4 kits, replacement POTs and bungee cord. No go. Not only that, but I have to wait 7-10 days for my springs? Not. What experience do you all have with the TSW? Can you get parts in a timely fashion? Is the wheel sturdy? Your feedback is appreciated. Devon
Neil Yeatma 19 Oct 1998#428730
> What experience do you all have with the TSW? Can you get parts in a > timely fashion? Is the wheel sturdy? Your feedback is appreciated. I highly doubt you'll ever break a TSW spring. You can park a car on top of the wheel or pedals. The only weakness is the pots, which will happen with pretty much any system. Parts delivery is about a week (at least for me..they have to go through customs). -- Neil Yeatman Ajax, Ontario, CANADA
Bill Mette 19 Oct 1998#428731
Quoted text (7 lines)>> What experience do you all have with the TSW? Can you get parts in a >> timely fashion? Is the wheel sturdy? Your feedback is appreciated. >I highly doubt you'll ever break a TSW spring. You can park a car on >top of the wheel or pedals. The only weakness is the pots, which will >happen with pretty much any system. Parts delivery is about a week (at >least for me..they have to go through customs).
Actually, I broke one. When I emailed Trev, he told me that I should be proud as I was ony the second or third person in TSW history to break a spring! :-) When I asked about replacing it, he told me that if I was comfortable doing work myslef, the spring was a standard screen door spring that could be picked up at any home center. Otherwise he could send me one in two or three days. Needless to say, I stopped in Menard's the next night and had my wheel repaired less than two days after it broke. Not bad in my book. -Bill -- Bill Mette | "A person is smart. People are dumb." MCSNet, Chicago | - K MiB
John Bodin 20 Oct 1998#429033
I doubt that you'd ever have this type of experience with a TSW product. For my first-hand review and comparison of the TSW2 and the Thrustmaster NASCAR Pro wheel, check the following link: http://irlinsider.adnetweb.com/tsw2rev.htm Enjoy! -- John Bodin Publisher, The IRL Insider Magazine On-Line http://irlinsider.adnetweb.com/
Quoted text (8 lines)>They won't sell me parts for my Nascar Pro wheel! They are "giving" me a >spring kit, but since I'm out of warranty they said that I cannot expect >that again. I asked for 4 kits, replacement POTs and bungee cord. No >go. Not only that, but I have to wait 7-10 days for my springs? >Not. >What experience do you all have with the TSW? Can you get parts in a >timely fashion? Is the wheel sturdy? Your feedback is appreciated. >Devon
Devo 20 Oct 1998#429034
Quoted text (13 lines)> >> What experience do you all have with the TSW? Can you get parts in a > >> timely fashion? Is the wheel sturdy? Your feedback is appreciated. > >I highly doubt you'll ever break a TSW spring. You can park a car on > >top of the wheel or pedals. The only weakness is the pots, which will > >happen with pretty much any system. Parts delivery is about a week (at > >least for me..they have to go through customs). > Actually, I broke one. When I emailed Trev, he told me that I should be > proud as I was ony the second or third person in TSW history to break a > spring! :-) When I asked about replacing it, he told me that if I was > comfortable doing work myslef, the spring was a standard screen door > spring that could be picked up at any home center
I wonder if I could use those screen door springs to fix my TM until I can afford the TSW... I keep looking at the VROC applet and get pissed that I can't race. This is terrible! Take it easy on those springs you guys ;) Devon
Devo 20 Oct 1998#429035
Thank you very much for this review! --Devon wrote...
Quoted text (26 lines)> I doubt that you'd ever have this type of experience with a TSW > product. For my first-hand review and comparison of the TSW2 and the > Thrustmaster NASCAR Pro wheel, check the following link: > http://irlinsider.adnetweb.com/tsw2rev.htm > Enjoy! > -- John Bodin > Publisher, The IRL Insider Magazine On-Line > http://irlinsider.adnetweb.com/ > >They won't sell me parts for my Nascar Pro wheel! They are "giving" me a > >spring kit, but since I'm out of warranty they said that I cannot expect > >that again. I asked for 4 kits, replacement POTs and bungee cord. No > >go. Not only that, but I have to wait 7-10 days for my springs? > >Not. > >What experience do you all have with the TSW? Can you get parts in a > >timely fashion? Is the wheel sturdy? Your feedback is appreciated. > >Devon
ymenard 20 Oct 1998#429036
Devon wrote Just buy yourself a cheesy 30$ MadCatz wheel as a backup wheel ;-) You won't get all psycho about VROC if you did that ;-) Be prepared for everything ! lol - Fran?ois Mnard <ymenard> Good race at the Brickyard! - Official Mentally retarded guy of r.a.s. - Excuse me for my English (I'm French speaking) - Sponsored by http://www.awpss.com/ on the NROS - "People think it must be fun to be a super genius, but they don't realise how hard it is to put up with all the idiots in the world."--
Doc Wyn 20 Oct 1998#429037
>I wonder if I could use those screen door springs to fix my TM until I >can afford the TSW... >I keep looking at the VROC applet and get pissed that I can't race. This >is terrible! Take it easy on those springs you guys ;) I know, I broke a pedal spring while I was hosting/racing. I guess the ***ion still had me, as I just turned most of my graphics down in the game and hosted (and watched) a few times more while I was waiting for TM to mail my replacements. They arrived yesterday, pedals fixed, and found out just how bad you can get with a week off from driving. Hosted last night and got beaten like a step child. <g> Still, if you can't race...host! (If you have the bandwidth.) Regards, Doc Wynne Technical Support & Network Services Support Engineering/dickson.net http://www.dickson.net -- Never a late apex, never a dull moment.
Cossie 20 Oct 1998#429038
Ask TM for a spring after like 20000 miles of online driving, that's what I do. I have springs breaking every month. That's why i have about 6 spare springs in my room.... Tom Mak 300000 online miles, 3 year old TM T2, on 7th gas spring, 3rd brake spring
Quoted text (24 lines)>>I wonder if I could use those screen door springs to fix my TM until I >>can afford the TSW... >>I keep looking at the VROC applet and get pissed that I can't race. This >>is terrible! Take it easy on those springs you guys ;) > I know, I broke a pedal spring while I was hosting/racing. I >guess the ***ion still had me, as I just turned most of my >graphics down in the game and hosted (and watched) a few times >more while I was waiting for TM to mail my replacements. They >arrived yesterday, pedals fixed, and found out just how bad you >can get with a week off from driving. Hosted last night and got >beaten like a step child. <g> > Still, if you can't race...host! (If you have the bandwidth.) > Regards, >Doc Wynne >Technical Support & Network Services >Support Engineering/dickson.net >http://www.dickson.net >-- >Never a late apex, never a dull moment.

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