Race Sim Central
Rec.Autos.Simulators Archive

Thrustmaster - What support!!!!

5 posts by 4 people · 01 Jun 1998 - 03 Jun 1998

Sys Admi 01 Jun 1998#409967
I know lots of people have posted saying that thrustmaster will send out pedal springs, etc when you break on on your wheel, but my T2 is old and way past warranty so I didn't think they would help me. But Friday when I got home from work there was a small package waiting for me with the pedal springs that I needed for my 4/5 year old T2. What a great company that they support their products like that. The only thing that bothered me was the resistance from the spring. I was used to the multiple elastic band rigging that I'd attached (for 3 years now) and the spring just doesn't offer the same resistance. Alan
Hi, 100% agreed!!! I got my new springs five days after call to TH Tech Support. No question about warranty or other. Great Support! MfG, Stefan N2 Replay HQ (German) http://www.megabit.net/home/smoerkels
Quoted text (12 lines)>I know lots of people have posted saying that thrustmaster will send out >pedal springs, etc when you break on on your wheel, but my T2 is old and >way past warranty so I didn't think they would help me. >But Friday when I got home from work there was a small package waiting for >me with the pedal springs that I needed for my 4/5 year old T2. >What a great company that they support their products like that. The only >thing that bothered me was the resistance from the spring. I was used to >the multiple elastic band rigging that I'd attached (for 3 years now) and >the spring just doesn't offer the same resistance. >Alan
All I can say is that Thrustmaster has my business for years to come because of their generosity, however, I would beg people not to take advantage of them too much. On a T2 that is 3 years old, Thrustmaster is not obligated to ship you replacement parts everytime something breaks; at least not free. Springs only last so long. Mine has broken twice. Thrustmaster replaced it once and I used a thick *** band the second time. I have several more of these *** bands that I can use for the gas pedal and I still have a replacement spring for the brake. When I can't do anything to make my T2 last 500 laps at Bristol, I'll replace it with the newest Thrustmaster wheel, until then I'll keep patching. Now if I can only find a good supplier of 100K Ohm pots. David Martin > Hi, > 100% agreed!!! I got my new springs five days after call to TH Tech Support. > No question about warranty or other. > Great Support!
Gary Inn 03 Jun 1998#410147
I gotta agree! I live in Sydney, Australia and own a GP1 wheel. I was having with the pots and couldn't find an Aussie distributor listed on the net (not even on Thrustmaster's web site so I Email TM in the States with my suspected pot problem and within 5 days I had new pots arrive in the mail. I was stunned. Excellent work! On 1 Jun 1998 18:12:08 GMT, "Sys Admin"
Quoted text (12 lines)>I know lots of people have posted saying that thrustmaster will send out >pedal springs, etc when you break on on your wheel, but my T2 is old and >way past warranty so I didn't think they would help me. >But Friday when I got home from work there was a small package waiting for >me with the pedal springs that I needed for my 4/5 year old T2. >What a great company that they support their products like that. The only >thing that bothered me was the resistance from the spring. I was used to >the multiple elastic band rigging that I'd attached (for 3 years now) and >the spring just doesn't offer the same resistance. >Alan
Sys Admi 03 Jun 1998#410148
Agreed. Now if I could only last 500 laps at Bristol . . . Alan

Sponsors

Affiliate Links

Sim Gaming Expo MOZA Racing Sim-Lab Fanatec TrakRacer Asetek Internet Privacy From NordVPN Dreamhost Capital One Credit Card Application Fanatical CDKeys Amazon Amazon UK Project Motor Racing iRacing Get your racing gloves, boots and more from Demon Tweeks. Enlist at Roberts Space Industries, developers of Star Citizen and Squadron 42


Back from the ashes since July, 2019. First created in 2001 with the merger of Legends Central (founded 1999) and simracing.dk.

A site by a sort of sim racer, for sim racers, about racing sims. News and information on both modern and historic sim racing software titles.

All products and licenses property of their respective owners.


Facebook Threads Bluesky Twitter Mastodon Instagram YouTube Tiktok Twitch Reddit Google News Apple News Subscribe via WordPress Flipboard eBay

Race Sim Central © 1999-2026 | Some links pay RSC a commission. Advertising does not equal endorsement.Cookie Policy