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OFF TOPIC: Microsoft's attitude. WAY off topic, or is it?

5 posts by 4 people · 17 Jan 1998 - 18 Jan 1998

Trash this if you don't want to read it. It's an editorial from CMP Tech Web, a technology investor's online market letter. Does this corporate attitude on the part of Microsoft seem familiar to those who've been waiting to hear MS' definitive patch answer? <<The Wise Guy Defense (01/15/98) By Jeff Pundyk, editor, CMPnet Before the law students go and write up the case study of Microsoft vs. the Department of Justice, they should give me a call. Ive got the perfect title for Microsofts strategy: "The Wise Guy Defense." With every day of this weeks contempt hearing, Microsoft sounds more and more like those guys who sat in class and snickered because they absolutely knew they were smarter than the teacher. You remember those guys. They were bored and disinterested in class -- and usually aced their tests with time to spare. The teacher had no authority over these guys. They just plain didnt recognize authority, and there was nothing the teacher could do about it. This week, Microsoft has been in court arguing that it honored a court order to offer computer makers Windows 95 without Internet Explorer. Microsoft says to do so, it had to ship faulty copies of Win 95. Separating the operating system and the browser, Microsoft contends, breaks the OS because the two are so intertwined. So, whos at fault for the bad OSes? The court, for writing the order in the first place, of course, Microsoft says. Cant you just see the smirks on the faces of the defense team when they thought of that one? No? Listen to this exchange: Judge Thomas Penfield Jackson: "It was absolutely clear to you that I entered an order that required you to distribute a product that would not work? Is that what youre telling me?" David Cole, vice president of Internet Technologies, Microsoft: "In plain English, yes. We followed the order. It wasnt my place to consider the consequences of that." Boy, that Wise Guy Defense sure is tricky -- alienate the judge, the computer manufacturers, and the public in one fell swoop. Microsofts performance during the hearing is disingenuous. Its got the feel of bad faith. And worse, Microsoft doesnt seem to care. Microsoft has always been the company we love to hate. But despite the knocks -- it makes second-rate software, it lacks innovation, it engages in suspect business practices -- Microsoft has always had our grudging respect as that great American icon: the Giant of Industry. Weve been willing to forgive it almost anything by virtue of its sheer accomplishment. But thats over now that Microsoft has put its arrogance on public display. Win, lose, or draw, this week, Microsoft lost the benefit of the doubt. Bad news, Bill. We all have to sit in class. Nobody likes a wise guy.>>
w.spilma 17 Jan 1998#392679
This seems to be the attitude of a lot of software producers. THEY are on the cutting edge, THEY are blazing a trail into the brave new world of computing, and they should NOT be held the same standards as producers of "ordinary" goods (standards such as: "the product must function"). It almost seems enough to show the world the potential of a program and then move on to another milestone. That would be fine but for the fact that people pay hard-earned money for their little experiments. The "Year 2000 Problem" is, I believe, a perfect illustration of this general attitude. Get it up, get it running, get the acclaim (and the money); then let some other S.O.B. worry about such day-to-day concerns as: how long will it run,? what will it do when it runs,? etc... Maybe we will have to wait for the second (non-baby boomer) generation of programmers (the ones whose parents haven't constantly told them that they are infallible geniuses) before we get any solid, "workaday" software. That's my two cents. Microsoft sounds more
Weren't they directed to specifically remove ALL of IE, with the judge and other side ignoring warnings that to do so and completely comply with the order would result in an inferior product? Did an inferior product result? (How strange) Were compromise suggestions made and blithly ignored with - do it or else, we are in charge here - type arrogance by the judge and opposing sides? Does anyone else think that a reasonable, workable compromise will eventually be reached, delayed considerably by the attitude of the judge and Justice Department? I don't know any of this as fact, as I have not followed the case closely. But I would not be at all surprised to hear that my guesses are accurate. Basically, this is my uninformed opinion based on sketchy news reports as a buyer of complex software, and citizen. Sort of like your opinion, falling in line with the slightly more informed opinion (let's assume) you quoted. It differs from yours though, in that for my money, the silly ones here are the judge and Justice Department for trying to command performance (and a silly one at that) in the first place. Allowing Microsoft to leave in whatever elements of IE they feel are necessary for the proper operation of Win95, with IE disabled at whatever level is felt appropriate by the court to insure that the country will be 'saved from Microsoft' seems like where the court should have been spending MY money to attain in the first place. Assuming they really believe that MS is somehow forcing me to use IE4. (Which is REALLY a stupid concept. You can't expect me to take people who believe this seriously, do you?) <Note: This message was typed on a Win95 computer into a Netscape 3.0 window. This computer has seen IE4 installed, and subsequently disabled. Imagine that. This entire case is a waste of my tax money.> - Matt
w.spilma 17 Jan 1998#392681
I think that what Micro$$$oft did was to take a very cynical, smartass approach to the directive. To continue the analogy from Mr. Brown's post: Micro$$$oft is like a misbehaving schoolboy who, when told to "straighten up," immediately proceeds to lie on the floor and make his body rigid; thus complying with the LITERAL interpretation of the teacher's command and doing so in a spirit of mockery and disrespect. It is my understanding that Micro$$$oft, in removing ALL of Internet Explorer, removed files that are common to, or shared by, both Windows 98 and IE 4.0. That seems a little arrogant to me, and I know that if I were the judge in this case somebody's ass would be in jail on contempt charges. Back to the analogy: I will admit that I did occasionally get a little chuckle from some of the antics of these spoiled class-clowns, but never so much joy as seeing one of the little bastards get his ***paddled good. Having said all that; I don't personally have a big problem with Micro$$$oft's attitude towards the Justice System. What infuriates me is that they display the same arrogance in dealing with me after taking a lot of my money (just try to get even the most basic support directly from Micro$$$oft on ANY of their products and you'll see what I mean). It seems that they feel they are doing me a real favor by being in business and providing me with products that will enlighten me and enrich my life, and that I should just take what I'm given (yeah, for $55 in the case of CPR) and be glad that I've got anything at all. To hell with that. I guess that makes it 4 cents now. Regards, W. Spilman
Joe McGinn 18 Jan 1998#392853
>The "Year 2000 Problem" is, I believe, a perfect illustration of this >general attitude. Get it up, get it running, get the acclaim (and the >money); then let some other S.O.B. worry about such day-to-day concerns as: >how long will it run,? what will it do when it runs,? etc... Maybe we will >have to wait for the second (non-baby boomer) >generation of programmers Actually, no, the Year 2000 Problem was directly caused by bean-counters who wanted to save on then-expensive memory and disk space. Programmers knew it wasn't a sound design, but financially-based decisions like this are almost always out of the programmer's control. Joe

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