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"Professional Sales Representatives"

9 posts by 7 people · 09 Nov 1997 - 13 Nov 1997

<HTML> I just wanted to share a little humerous (depending on your point of view I guess) incident I had today at Best Buy.&nbsp;&nbsp; My wife and I were just looking around.. no intentions on purchasing anything today.&nbsp; I wandered over to the computer hardware section and started looking at the graphic cards.&nbsp; They didnt have the StealthII S220... which is what I plan on purchasing first, then maybe a 3dfx supported card... havent decided yet.. anyway....&nbsp;&nbsp;&nbsp;&nbsp; I was picking up packages, reading them etc.. and I "Professional Sales Representative" approached me and asked if he could help me.&nbsp; I said Im just looking at cards... im trying to decide what I want and/or need and Im still learning about these things (mostly from all of you!!!&nbsp; Thanks again =) ).&nbsp;&nbsp; He proceeded to say he was a game "expert" and that he could probably answer any questions I had.&nbsp; So I said I was most likely going to purchase a StealthII S220 card because i want rendition since N2 is the primary game I play on my computer but I may add a 3dfx card in the future.&nbsp;&nbsp; First... he told me that he wasnt sure N2 supported Rendition... that it was a Direct Draw or something like that.. but after looking at the box he said I guess it is Rendition.&nbsp; He then proceeded to tell me I was correct for wanting Rendition based cards because MORE games support rendition than 3dfx and that 3dfx games are just a fad!!&nbsp;&nbsp;&nbsp; He then said the only problem I would have with the StealthII S220 was that it will NOT accelerate 2D or windows at all...&nbsp; only rendition supported games!!&nbsp;&nbsp; I proceeded to tell him Im not expert at this, but I think your facts are a bit messed up.&nbsp; I told him all the research Ive done has led me to believe that 3DFX is the most supported standard going at this time.&nbsp; He said 3DFX was only good for DOS and DOS is dead.&nbsp;&nbsp;&nbsp;&nbsp; He then asked me about my system...&nbsp;&nbsp; ( Gateway2000 P-166 with 32 megs of RAM&nbsp;&nbsp; ATI Rage II card (sucks) ). <BR>I told him Im going to up the RAM to 64 megs...&nbsp;&nbsp; He told me that it was a waste of money... that my 166 is a "bottleneck" and the extra RAM will render little help.&nbsp; He then tried to get me to look at some card Ive never heard of...&nbsp; Trident or something..&nbsp; not even sure to tell you the truth and said it would make windows95 and all games run in windows95 fly!!&nbsp;&nbsp; It&nbsp; was also like $149 I think.&nbsp;&nbsp; Anyway...&nbsp; I had had enough of his "expert" advice and said thank you and walked over to the input devices.&nbsp; They had a Thrustmaster Nascar wheel set up next to the T2 and some CH pedals and wheel.&nbsp; I started comparing the T2 to the Nascar...&nbsp;&nbsp; I actually like the feel of the Nascar wheel better along with the resistance and the pedals looked and felt much more secure (although this is hard to tell with them not hooked up and getting slammed while playing!). <BR>He proceeded to tell me the Nascar wheel was made cheaper than the T2 and wouldnt last as long.&nbsp; He also said the CH set was pretty good for the price. <P>At this point... I was getting a little PO at all his input and I proceeded to ask him if he had EVER even played a racing sim before ????&nbsp;&nbsp; He said he has ...&nbsp; but I had my doubts. <BR>I asked him what he owned...&nbsp;&nbsp; he said he currently has a 266mhz with 64 megs of Ram with that "Trident??" card I guess it was and a Fox Joystick ???&nbsp;&nbsp; Never heard of that joystick before.&nbsp; So Id like to know where he got his expert info on wheel and pedals !!!! <P>Sorry for this long winded story...&nbsp;&nbsp; just reiterates the "Professional Sales Representatives" job of misinforming the uninformed new computer user.&nbsp;&nbsp; My point... do your research before purchasing!!&nbsp;&nbsp;&nbsp; Reason #1 for me reading this newsgroup....&nbsp;&nbsp; not everyone will ever agree on something, but where better to get info that from those who use the devices and software everyday!!! <P>Scott B. Husted <BR><A HREF="[link lost in import: /~sbhusted]">[link lost in import: /~sbhusted]</A></HTML>
wsiegle 09 Nov 1997#381914
This is a multi-part message in MIME format. ------=_NextPart_000_005D_01BCECA7.28E4AD20 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable Of course.... you are responsible for your own well being and no one is = going to look out for you... hehe... they probably had a surplus of = Tridents. I don't know what they are either by the way... Anyway... = I'm sure he judges graphic speed and cpu speed on how well solitare and = minesweep run.... ------=_NextPart_000_005D_01BCECA7.28E4AD20 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable <!DOCTYPE HTML PUBLIC "-//W3C//DTD W3 HTML//EN"> <HTML> <HEAD> <META content=3Dtext/html;charset=3Diso-8859-1 = http-equiv=3DContent-Type> <META content=3D'"MSHTML 4.71.1712.3"' name=3DGENERATOR> </HEAD> <BODY bgColor=3D#ffffff> <DIV>&nbsp;</DIV> <BLOCKQUOTE=20 style=3D"BORDER-LEFT: #000000 solid 2px; MARGIN-LEFT: 5px; PADDING-LEFT: = 5px"> <DIV><FONT color=3D#000000 size=3D2>Of course....&nbsp; you are = responsible for=20 your own well being and no one is going to look out for you...=20 hehe...&nbsp;&nbsp; they probably had a surplus of Tridents.&nbsp; I = don't=20 know what they are either by the way...&nbsp;&nbsp; Anyway...&nbsp; = I'm sure=20 he judges graphic speed and cpu speed on how well solitare and = minesweep=20 run....</FONT></DIV></BLOCKQUOTE></BODY></HTML> ------=_NextPart_000_005D_01BCECA7.28E4AD20--
<HTML> <BODY BGCOLOR="#FFFFFF"> *rofl* -&nbsp; Good point.&nbsp; You know they ship"hearts" with Windows95 now too =) <P>Scott B. Husted <BR>&nbsp; <BLOCKQUOTE TYPE=CITE>&nbsp;&nbsp; <BLOCKQUOTE style="BORDER-LEFT: #000000 solid 2px; MARGIN-LEFT: 5px; PADDING-LEFT: 5px"><FONT COLOR="#000000"><FONT SIZE=-1>Of course....&nbsp; you are responsible for your own well being and no one is going to look out for you... hehe...&nbsp;&nbsp; they probably had a surplus of Tridents.&nbsp; I don't know what they are either by the way...&nbsp;&nbsp; Anyway...&nbsp; I'm sure he judges graphic speed and cpu speed on how well solitare and minesweep run....</FONT></FONT></BLOCKQUOTE> </BLOCKQUOTE> &nbsp; </BODY> </HTML>
Quoted text (8 lines)> I just wanted to share a little humerous (depending on your point of > view I guess) incident I had today at Best Buy. My wife and I were > just looking around.. no intentions on purchasing anything today. I > wandered over to the computer hardware section and started looking at > the graphic cards. They didnt have the StealthII S220... which is > what I plan on purchasing first, then maybe a 3dfx supported card... > havent decided yet.. anyway.... I was picking up packages, reading > them etc.. and I "Professional Sales Representative" approached me and
I think that "Professional Sales Representative" is probably a good term to use to describe him. It sounds like he is professionally representing SALES, that is, it must be very important that he sell a lot of Trident video cards. If you know what you're looking for and how much you should be spending, Best Buy is often a very good place to shop. But I leave the people in the yellow shirts to just ring up my purchase, thank you. Patrick. -- ================================================= ===--- Patrick O'Neal (PatrickO on Hawaii) ---=== ===------- Shamrock Racing Enterprises -------=== =-- (Remove $#NOSPAM#$ from my reply address) --= =================================================
DJKey 09 Nov 1997#381917
Best Buy is often a very good place to shop. But I leave the Any electronics "supermarket" that sells dishwashers, car stereos, CDs and microwave ovens in the same building as computer accessories should be avoided, especially for educational reference. With the number of high quality, professional, computer related stores out there(CompUSA,Egghead, etc.), there is no need to patronize the Best Buys of the world. The knowledgable salespeople, excellent service, and all around specialized approach makes the additional 1 or 2 dollars (more than the competitor) well spent. "You'll never catch me copper!" "My kingdom for a 'Vette" Deke Keyes
Simproje 09 Nov 1997#381918
Hi Scott, Saw a similar incident there yesterday at BB, where a customer said he wanted a good paint ptrogram to learn the basics, but didn't have a lot of money to spend...The clerk pointed him towards Print Shop (LOL)... Anyways, when the clerk stepped away for a moment, I asked the customer if he had 'net access like AOL...he said yes, and I handed him a piece of paper with the URL of JASC (makers of Paint Shop Pro)... =) Cheers! Marc Marc J. Nelson Sim Racing Online / Sim Racing News / The Sim Project http://members.aol.com/simracing ** No animals were harmed in the making of this e-mail.
Simproje 09 Nov 1997#381919
Not really...I found the same misinformation at the stores you mention too, and have also found a few very knowlegable sales people at Best Buy...not many, but a few. ;) Cheers! Marc Marc J. Nelson Sim Racing Online / Sim Racing News / The Sim Project http://members.aol.com/simracing ** No animals were harmed in the making of this e-mail.
XRaceTr 10 Nov 1997#382079
Quoted text (7 lines)>>With the number of high quality, professional, computer related >>stores out there(CompUSA,Egghead, etc.), there is no need to >>patronize the Best Buys of the world. >Not really...I found the same misinformation at the stores you >mention too, and have also found a few very knowlegable sales >people at Best Buy...not many, but a few. ;)
I agree with you Marc, it's ignorance is not confined to any one store or any one chain of stores... The problem is finding a salesperson who you can trust, and sticking with him/her. I for one test the waters by asking the person about something that I do know about, and based on what I get back, I know whether or not to ask about stuff I don't know about or just politely say "Well, thanks, I'll just keep looking...". If I do find a good one, I make it a point to remember them when I go back to that particular store... In any case, it never hurts to get a few different opinions before you actually make the purchase... - Mike. ==================================================== Mike Holthouse - Indianapolis, IN I'm sick of spam!! To e-mail me, remove the "x"... ====================================================
Brian Bushe 13 Nov 1997#382489
says... Well I don't know about the states, but in the uk places like pc world and byte are just a good example of ' a little knowledge is dangerous'. About the level of the guy in the first story. The internet generally is the best place to research. As for Scott Husted still learning I'd say I'd be much happier taking advice from you (or most anyone on this group) than any store clerk, and I've been at this for a few years now. Oh, but one thing - they are not Professional Sales Representatives: they are shop assistants :-) Brian

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