Thrustmaster service...WOW!

I have had cause to contact Thrustmaster service on several occasions, (I have a GP1 wheel and it gets an awful lot of use) i can only say good things about them. Boy do they look after their customers. My last request for service parts from them by email resulted in the part arriving in the UK by express air mail only 4 days after the mail back from them saying they would deal with it! Cost them lots in postage and i feel that i must thank them publicly for the good service. Well done Thrustmaster, Max and all in the service dept. Mike. -- mike turner at Herne Bay. Kent. UK. using OUIBETA ver 1.7.9.4 18:32 on 08/29/97 From sunny Herne Bay, Kent.UK. mailable also at

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> Thrusmaster rules, don't they? :) I have had to fix my T2 a couple > of times. On one occasion, they were out of stock on the parts I > needed, so, you know what they did? They send me TWO packages > of the parts I needed! For FREE!!! With great products, and such > OUTSTANDING customer service, I will only purchase Thrusmaster > products for my *** experiance ;) > >I have had cause to contact Thrustmaster service on several occasions, > >(I have a GP1 wheel and it gets an awful lot of use) i can only say good > >things about them. > >Boy do they look after their customers. > >My last request for service parts from them by email resulted in the > >part arriving in the UK by express air mail only 4 days after the mail > >back from them saying they would deal with it! > >Cost them lots in postage and i feel that i must thank them publicly for > >the good service. > >Well done Thrustmaster, Max and all in the service dept. > >Mike. > -------------------------------------------------------------- > Brett > "This isn't horseshoes or hand gernades. Close doesn't count." > -Lake Speed > "I've been managing to qualify badly, so I just kept it up." > -Michael Waltrip's explanation for a poor qualifying run > #24-#2-#6-#88-#5-#25 > (Remove the DROPTHISPART for my email) > --------------------------------------------------------------

I also agree had the same problem and they sent me 2 packs of springs. They are the BEST.And just install the new Pro Panel for Wins95 they came out with and now the Car drives like a real car.Thanks Thrust Master. Jack

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>Thrusmaster rules, don't they? :) I have had to fix my T2 a couple >of times. On one occasion, they were out of stock on the parts I >needed, so, you know what they did? They send me TWO packages >of the parts I needed! For FREE!!! With great products, and such >OUTSTANDING customer service, I will only purchase Thrusmaster >products for my *** experiance ;) >>I have had cause to contact Thrustmaster service on several occasions, >>(I have a GP1 wheel and it gets an awful lot of use) i can only say good >>things about them. >>Boy do they look after their customers. >>My last request for service parts from them by email resulted in the >>part arriving in the UK by express air mail only 4 days after the mail >>back from them saying they would deal with it!

At first I thought they sucked. My T2 brake spring broke and I spent a whole month without it. Then a package came with the mail, and yes, replacement strings. They sent them for free into Russia! TM actually rules, the stamps say they sent it 3 days after my e-mail, it's the local post-office that sucks. I guess asking for an e-mail confirming that the parts have been sent would be too much in my case, yet it would have saved me a lot of nerves (the only local alternative was to buy a whole new T2, and they still retail at 192 USD here). Thanks TM. Karim

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> > Thrusmaster rules, don't they? :) I have had to fix my T2 a couple > > of times. On one occasion, they were out of stock on the parts I > > needed, so, you know what they did? They send me TWO packages > > of the parts I needed! For FREE!!! With great products, and such > > OUTSTANDING customer service, I will only purchase Thrusmaster > > products for my *** experiance ;) > > >I have had cause to contact Thrustmaster service on several occasions, > > >(I have a GP1 wheel and it gets an awful lot of use) i can only say

good

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> > >things about them. > > >Boy do they look after their customers. > > >My last request for service parts from them by email resulted in the > > >part arriving in the UK by express air mail only 4 days after the mail > > >back from them saying they would deal with it! > > >Cost them lots in postage and i feel that i must thank them publicly

for

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> > >the good service. > > >Well done Thrustmaster, Max and all in the service dept. > > >Mike. > > -------------------------------------------------------------- > > Brett > > "This isn't horseshoes or hand gernades. Close doesn't count." > > -Lake Speed > > "I've been managing to qualify badly, so I just kept it up." > > -Michael Waltrip's explanation for a poor qualifying run > > #24-#2-#6-#88-#5-#25 > > (Remove the DROPTHISPART for my email) > > -------------------------------------------------------------- > I also agree had the same problem and they sent me 2 packs of springs. > They are the BEST.And just install the new Pro Panel for Wins95 they came

out > with and now the Car > drives like a real car.Thanks Thrust Master. Jack What is this new Pro Panel stuff? First I've heard of it. Tim