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TSW out!!

25 posts by 18 people · 01 Jun 1997 - 06 Jun 1997

Customer anger at TSW wheel delays

Sean Higgins said he would not buy from TSW after repeated delivery delays, and asked for alternative wheel recommendations. Owners compared ECCI and TSW units, most praising both products' quality. TSW owner Trevor Thomas replied by attacking the wrong person, which several readers said put them off buying from him.

With Trevor Thomas (TSW)

hardware: wheels/pedals

Automated summary.

I will not buy a wheel from TSW. So I would anyone that has a wheel besides a thrustmaster, give me some feed back on what they have, it would be greatly apprieciated. Money is NO object, well maybe a little. I want a good quality built to last wheel. Sean Higgins -- http://home.sprintmail.com/~higgy/ [address restored]
If money is no object, the number one driving controls are the Extreme Competition Controls: http://ourworld.compuserve.com/homepages/extreme/ or try the Hyperstimulator if you have won the Lottery: http://connexus.apana.org.au/~natpro/hyper/ A great review/survey of all major steering controllers can be found at Sim Racing News - July 1996: http://sneezy.dcn.ed.ac.uk/simnews/96jul/whl-surv.htm Sim Racing News - Aug 1996 Issue: http://sneezy.dcn.ed.ac.uk/simnews/96aug/whl-surv.htm Also, I have been a happy TSW owner for over two years. I think I received one of the second batch ever produced. It has been a great product, and was especially worth it since two years ago it was a lot less expensive. Sorry to hear you have had such bad luck. It sounds like they have just been unable to keep up with demand. Good Luck. Don Chapman
Berg 01 Jun 1997#368835
SCREW TSW! You can't go wrong with an ECCI. The CDS2 is ten times better, and you get it when they say. Great customer service and a great product, don't hesitate. This is not an endor***t :), I don't work for them! Trevor Thomas(TSW) was here a month ago bashing ECCI, and now when customers are complaining about HIS products, he is nowhere to be found. He really pissed me off then, and now I'll get a dig in whenever I can. Like they say..."Make one customer happy, and they will tell maybe one person,***one customer off, and they will tell EVERYONE!"
Shawn Wi 02 Jun 1997#368915
Are you the same idiot that compared the quality of the ECCI and the TSW, without ever using the TSW not too long ago? If so, you obviously didn't learn anything from it. No, I believe he was bashing the idiot that was comparing the two without a shred of credibility to his post....probably was you. Yeh, I believe it.....cockroaches always scamble for the scraps left by others. Careful though....the light will come on soon and send you running for cover. Shawn Wise Midwest Motorsports ProHCS3 & HGNS3 on Hawaii
motisk 02 Jun 1997#368916
Quoted text (23 lines)> >SCREW TSW! You can't go wrong with an ECCI. The CDS2 is ten times > >better, and you get it when they say. > Are you the same idiot that compared the quality of the ECCI and the > TSW, without ever using the TSW not too long ago? If so, you > obviously didn't learn anything from it. > >Trevor Thomas(TSW) was here a month ago bashing ECCI > No, I believe he was bashing the idiot that was comparing the > two without a shred of credibility to his post....probably was > you. > >He really pissed me off then, and now I'll get a dig in whenever I > >can. > Yeh, I believe it.....cockroaches always scamble for the scraps > left by others. Careful though....the light will come on soon and > send you running for cover. > Shawn Wise > Midwest Motorsports > ProHCS3 & HGNS3 on Hawaii
seriously the TSW is a great wheel\pedal unit. Shawn was the guy who I knew that had one and was kickin my ass week in and week out on hawaii. When I finally got sick of the t2 breaking I mentiond to Shawn I was thinking about the TSW. Shawn said I wouldnt be dissapointed and Im not. It was well worth the 290 bucks. Infact I plan on ordering a second one for the house so I can hook up to the old computer for friends to use when they come over...Theres a reason why there getting them out late. They got so many orders because they have a great product!!!! -- -------------------------------------------------------- Brian Motisko http://members.aol.com/bmotisko/private/index.htm --------------------------------------------------------
Frits Luca 02 Jun 1997#368917
Quoted text (10 lines)>If money is no object, the number one driving controls are the Extreme >Competition Controls: >http://ourworld.compuserve.com/homepages/extreme/ >or try the Hyperstimulator if you have won the Lottery: >http://connexus.apana.org.au/~natpro/hyper/ >A great review/survey of all major steering controllers can be found >at Sim Racing News - July 1996: >http://sneezy.dcn.ed.ac.uk/simnews/96jul/whl-surv.htm >Sim Racing News - Aug 1996 Issue: >http://sneezy.dcn.ed.ac.uk/simnews/96aug/whl-surv.htm
Or try the hardware section on my site: http://www.worldonline.nl/~flucas/index.html You can find all wheels + user's experiences! Greetz, Frits
David Spark 02 Jun 1997#368918
Sorry to hear that. Trevor does an excellent job of supporting his customers, and the TSW is a fine product. My one complaint about Trevor is that he has a bad habit of bashing other products, and he knows this, because I've told him flat out. I just upgraded my TSW to the new F1-style wheel. The new steering pot is silky smooth and is supposed to last forever. The paddle shifters are ideal for road and street circuits where you're constantly going up and down the gears. The overall design seems much more reliable with the elimination of the toggle switch in the console shifter and the push buttons on the wheel. I've never used the ECCI, but I've heard good things about it, particularly the new $1200 version, but I can't possibly justify spending that kind of money on a wheel. Dave Sparks IWCCCARS Project: http://www.theuspits.com/iwcccars Late Night League: http://www.sequoia-dev.com/Hawaii/latenite.html Hawaii Handle: davids
Berg 02 Jun 1997#368919
>>SCREW TSW! You can't go wrong with an ECCI. The CDS2 is ten times >>better, and you get it when they say. >Are you the same idiot that compared the quality of the ECCI and the >TSW, without ever using the TSW not too long ago? If so, you >obviously didn't learn anything from it. Why don't you go do a DejaNews search and see for yourself before accusing me of something ***. I have tried the TSW, put a couple of hundred laps on one, so shut your trap. Again, get your facts straight first. Uhh, whatever. I would say you are the loser here. I am sure you have a TSW, and you probably have never touched an ECCI. How about doing us all a favor, and keep to yourself.
Shawn Wi 03 Jun 1997#369029
Check your email Shawn Wise Midwest Motorsports ProHCS3 & HGNS3 on Hawaii
JDea 03 Jun 1997#369030
I own a retail computer business and have personally used the T-1, T-2, TSW and the ECCI. I own the ECCI. The main difference inthe TSW and the ECCI is as follows: 1: The TSW has a seperate stick shifter, The ECCI has buttons on the wheel. Personal preference directs your chioce. The ECCI seems more suited to Road course stuff and the TSW to regular hit and shift type. 2: The TSW is 270 degrees of steering throw, The ECCI is 180 degrees This means that the ECCI is slightly more sensitive but adjusting the steering lock makes this a mute point. 3. The TSW uses a clamp to LOCK it down onto your desk, the ECCI is desgned such that one is not needed. If you need to move your wheel often this could be important. 4 The ECCI has a beautiful steering wheel, Polished aluminium case, swede leather wrapped wheel and looks tough. Small point but thats what we're doing here!! 5 The tension of the steering wheel on the ECCI is very light and smooth. I can turn the wheel from lock to lock with my finger RESTING on top of the wheel. The TSW has a heavier feel and not easy to turn. 6 The ECCI has a REVERSE button as well as the shifter buttons, the TSW has only 2 buttons on the wheel. ( the new GP1 style TSW is now different so keep this in mind. 7 The ECCI has the ability to seperate the gas and brake and put them on seperate axis which is very useful in sim games such as GP2 and situations where one will use the gas and brale simutinously. 8 The TSW cost less around $300 the ECCI costs more close to $600 Keep in mind that the differnet models are changing rapidly and this comparison may be out of date as we speak. MY OPINION: If you have the extra money buy the ECCI. If cost is a factor, buy the TSW as it is also a fine product. Both have excellant support as far a have been concerned. I hope this has helped! Jim Deane JDeane on hawaii IVGA GOLD Series Racer Nascar Invitational Series Racer Director of SNARL League ( an ACE setup leaque ) Computer Corner Service( We build Premium Custom Systems) Webpage: http://www.mindspring.com/~jdeane
Berg 03 Jun 1997#369031
Sounds like you haven't used the latest version of either wheel. I will help you out with some added comments. All the new ECCI models have adjustable wheel tension. You can go from 42lb to 118lb in about 2 minutes. Five different combinations are possible. Four buttons on the ECCI to do whatever you want with them. I use two for shifting, one for reverse, and the other I turned into a makeshift pit speed limiter.
> > I own a retail computer business and have personally used the T-1, > T-2, TSW and the ECCI. I own the ECCI. The main difference inthe TSW > and the ECCI is as follows: > 1: The TSW has a seperate stick shifter, The ECCI has buttons on the > wheel. Personal preference directs your chioce. The ECCI seems more > suited to Road course stuff and the TSW to regular hit and shift type. etc. etc. Jim, This is a good post. It sounds like Higgy got a raw deal, but I'm sure TSW supports their product well. I also own an ECCI CDS and could not be happier with it. I have had it for over a year now and it drives exactly the same as the day I dusted off the styrafoam peanuts and plugged it in, and outside of work(and golf!), I don't do much else but practice for leagues and modem races. I have probably averaged 14-16 hours per week practicing since I got my ECC(June 96). I have used it for GP2, Nascar1 & 2, and ICR2. I also know that my friend and teammate Shawn Wise has tried both wheels and prefers the TSW. If price is a big concern, I would concur that the TSW is the better choice. It is hard justifying the cost of a $549 wheel and pedal set, but the ECC is a fantastic product built like a brick outhouse, and you won't regret getting it. Either way it sounds like the real winner is the buyer! Brian Anderson Midwest Motorsports ProHCS3 Racer
Quoted text (39 lines)> > >SCREW TSW! You can't go wrong with an ECCI. The CDS2 is ten times > > >better, and you get it when they say. > > Are you the same idiot that compared the quality of the ECCI and the > > TSW, without ever using the TSW not too long ago? If so, you > > obviously didn't learn anything from it. > > >Trevor Thomas(TSW) was here a month ago bashing ECCI > > No, I believe he was bashing the idiot that was comparing the > > two without a shred of credibility to his post....probably was > > you. > > >He really pissed me off then, and now I'll get a dig in whenever I > > >can. > > Yeh, I believe it.....cockroaches always scamble for the scraps > > left by others. Careful though....the light will come on soon and > > send you running for cover. > > Shawn Wise > > Midwest Motorsports > > ProHCS3 & HGNS3 on Hawaii > seriously the TSW is a great wheel\pedal unit. Shawn was the guy who I > knew that had one and was kickin my ass week in and week out on hawaii. > When I finally got sick of the t2 breaking I mentiond to Shawn I was > thinking about the TSW. Shawn said I wouldnt be dissapointed and Im > not. It was well worth the 290 bucks. Infact I plan on ordering a > second one for the house so I can hook up to the old computer for > friends to use when they come over...Theres a reason why there getting > them out late. They got so many orders because they have a great > product!!!! > -- > -------------------------------------------------------- > Brian Motisko > http://members.aol.com/bmotisko/private/index.htm > --------------------------------------------------------
Brian Thanks a lot for the support you and others are showing for me and the TSW, it is much apreciated! You are right, Wise was the *** who flamed the TSW without reason or ever using one, I emailed him and was polite until he gave me a ration of shit for no good reason. I purposely emailed him so as not to have it public in order to see if it could be worked out, obviously this ***head had no intention of keeping his mouth shut in public. I dont normally participate in flame wars because it is stupid and pointless but this time I am going to because I'm tired of the bullshit. There is absolutely no reason to compare the TSW with the CDS, they are two different products with completely different philosophies behind them, the CDS is for those with a lot of money and the TSW is for people who want a good solid product for less, either one will do the job it is made for but neither is "better" than the other. I doubt that many races are won because a wheel looks good and I dont spend a lot of time admiring the looks of my TSW while using it. There are close to 2000 happy individuals with TSWs and we get 2/4 orders everyday, so we must be doing something right :)! Trev
Jay Taylor 05 Jun 1997#369306
Quoted text (65 lines)> > > >SCREW TSW! You can't go wrong with an ECCI. The CDS2 is ten times > > > >better, and you get it when they say. > > > Are you the same idiot that compared the quality of the ECCI and the > > > TSW, without ever using the TSW not too long ago? If so, you > > > obviously didn't learn anything from it. > > > >Trevor Thomas(TSW) was here a month ago bashing ECCI > > > No, I believe he was bashing the idiot that was comparing the > > > two without a shred of credibility to his post....probably was > > > you. > > > >He really pissed me off then, and now I'll get a dig in whenever I > > > >can. > > > Yeh, I believe it.....cockroaches always scamble for the scraps > > > left by others. Careful though....the light will come on soon and > > > send you running for cover. > > > Shawn Wise > > > Midwest Motorsports > > > ProHCS3 & HGNS3 on Hawaii > > seriously the TSW is a great wheel\pedal unit. Shawn was the guy who I > > knew that had one and was kickin my ass week in and week out on hawaii. > > When I finally got sick of the t2 breaking I mentiond to Shawn I was > > thinking about the TSW. Shawn said I wouldnt be dissapointed and Im > > not. It was well worth the 290 bucks. Infact I plan on ordering a > > second one for the house so I can hook up to the old computer for > > friends to use when they come over...Theres a reason why there getting > > them out late. They got so many orders because they have a great > > product!!!! > > -- > > -------------------------------------------------------- > > Brian Motisko > > http://members.aol.com/bmotisko/private/index.htm > > -------------------------------------------------------- > Brian > Thanks a lot for the support you and others are showing for me and the > TSW, it is much apreciated! > You are right, Wise was the *** who flamed the TSW without reason or > ever using one, I emailed him and was polite until he gave me a ration > of shit for no good reason. I purposely emailed him so as not to have it > public in order to see if it could be worked out, obviously this >***head had no intention of keeping his mouth shut in public. I dont > normally participate in flame wars because it is stupid and pointless > but this time I am going to because I'm tired of the bullshit. > There is absolutely no reason to compare the TSW with the CDS, they are > two different products with completely different philosophies behind > them, the CDS is for those with a lot of money and the TSW is for people > who want a good solid product for less, either one will do the job it is > made for but neither is "better" than the other. I doubt that many races > are won because a wheel looks good and I dont spend a lot of time > admiring the looks of my TSW while using it. > There are close to 2000 happy individuals with TSWs and we get 2/4 > orders everyday, so we must be doing something right :)! > Trev
Uh did I miss something here? I thought Shawn Wise was in suport of TSW. I don't see anything in B Anderson's post to indicate otherwise(no pun intended) Jay Taylor
JDea 05 Jun 1997#369307
Quoted text (65 lines)>> > >SCREW TSW! You can't go wrong with an ECCI. The CDS2 is ten times >> > >better, and you get it when they say. >> > Are you the same idiot that compared the quality of the ECCI and the >> > TSW, without ever using the TSW not too long ago? If so, you >> > obviously didn't learn anything from it. >> > >Trevor Thomas(TSW) was here a month ago bashing ECCI >> > No, I believe he was bashing the idiot that was comparing the >> > two without a shred of credibility to his post....probably was >> > you. >> > >He really pissed me off then, and now I'll get a dig in whenever I >> > >can. >> > Yeh, I believe it.....cockroaches always scamble for the scraps >> > left by others. Careful though....the light will come on soon and >> > send you running for cover. >> > Shawn Wise >> > Midwest Motorsports >> > ProHCS3 & HGNS3 on Hawaii >> seriously the TSW is a great wheel\pedal unit. Shawn was the guy who I >> knew that had one and was kickin my ass week in and week out on hawaii. >> When I finally got sick of the t2 breaking I mentiond to Shawn I was >> thinking about the TSW. Shawn said I wouldnt be dissapointed and Im >> not. It was well worth the 290 bucks. Infact I plan on ordering a >> second one for the house so I can hook up to the old computer for >> friends to use when they come over...Theres a reason why there getting >> them out late. They got so many orders because they have a great >> product!!!! >> -- >> -------------------------------------------------------- >> Brian Motisko >> http://members.aol.com/bmotisko/private/index.htm >> -------------------------------------------------------- >Brian >Thanks a lot for the support you and others are showing for me and the >TSW, it is much apreciated! >You are right, Wise was the *** who flamed the TSW without reason or >ever using one, I emailed him and was polite until he gave me a ration >of shit for no good reason. I purposely emailed him so as not to have it >public in order to see if it could be worked out, obviously this >dickhead had no intention of keeping his mouth shut in public. I dont >normally participate in flame wars because it is stupid and pointless >but this time I am going to because I'm tired of the bullshit. >There is absolutely no reason to compare the TSW with the CDS, they are >two different products with completely different philosophies behind >them, the CDS is for those with a lot of money and the TSW is for people >who want a good solid product for less, either one will do the job it is >made for but neither is "better" than the other. I doubt that many races >are won because a wheel looks good and I dont spend a lot of time >admiring the looks of my TSW while using it. >There are close to 2000 happy individuals with TSWs and we get 2/4 >orders everyday, so we must be doing something right :)! >Trev
Trev, I think you have the wrong dude!! Shawn Wise OWNS a TSW, and has been VERY supportive of it and your company. Check your facts, read all of the previous posts in this thread and good advice would be to send Sean Higgins his wheel !!! He is director of two racing leagues, and only wants the wheel he has ordered long ago. I noticed that your post HAS NOT explained why he has NOT received his wheel after this long. I have owned one of your wheels as you know and Ialso own a ECCI. Both are fine products but posts like your last one is not going to help your relations with this group. It is time to back up and punt !! Jim Deane JDeane on hawaii IVGA GOLD Series Racer Nascar Invitational Series Racer Director of SNARL League ( an ACE setup leaque ) Computer Corner Service( We build Premium Custom Systems) Webpage: http://www.mindspring.com/~jdeane
Crashx4 05 Jun 1997#369308
can't go wrong with an ECCI. The CDS2 is ten times > > >better, and you get it when they say. > > > > Are you the same idiot that compared the quality of the ECCI and the > > TSW, without ever using the TSW not too long ago? If so, you > > obviously didn't learn anything from it. > > > > believe he was bashing the idiot that was comparing the > > two without a shred of credibility to his post....probably was > > you. > > > > >He really pissed me off then, and now I'll get a dig in whenever I > > >can. send you running for cover. > > > > > > Shawn Wise > > Midwest Motorsports wheel\pedal unit. Shawn was the guy who I > knew that had one and was kickin my ass week in and week out on hawaii. > When I finally got sick of the t2 breaking I mentiond to Shawn I was > thinking about the TSW. Shawn said I wouldnt be dissapointed and Im > not. It was well worth the 290 bucks. Infact I plan on ordering a > second one for the house so I can hook up to the old computer for > friends to use when they come over...Theres a reason why there getting > them out late. They got so many orders because they have a great > product!!!! > -- > -------------------------------------------------------- > Brian Motisko > Brian Thanks a lot for the support you and others are showing for me and the TSW, it is much apreciated! You are right, Wise was the *** who flamed the TSW without reason or ever using one, I emailed him and was polite until he gave me a ration of shit for no good reason. I purposely emailed him so as not to have it public in order to see if it could be worked out, obviously this***head had no intention of keeping his mouth shut in public. I dont normally participate in flame wars because it is stupid and pointless but this time I am going to because I'm tired of the bullshit. There is absolutely no reason to compare the TSW with the CDS, they are two different products with completely different philosophies behind them, the CDS is for those with a lot of money and the TSW is for people who want a good solid product for less, either one will do the job it is made for but neither is "better" than the other. I doubt that many races are won because a wheel looks good and I dont spend a lot of time admiring the looks of my TSW while using it. There are close to 2000 happy individuals with TSWs and we get 2/4 orders everyday, so we must be doing something right :)! Trev << Trev: Remember me telling you about "waiting for a good cowhorse to come around???" This guy needs patience!!!!! Wouldnt trade TSW #99 for anything!!! You guys MAY wait--but youll love the TSW. Steve
Berg 05 Jun 1997#369309
'better' is a matter of opinion. Everyone has an opinion. People come to this group to get other people's opinions. When someone asks which wheel is 'better', CDS owners give their opinion, as well as TSW owners. As for no reason to compare, well, that is just silly. The reason this thread was started was because a couple of guys haven't gotten their wheels that they ordered months ago. Are you shipping out 2/4 orders everyday? If not, then you must be doing something wrong :)!
Mike Grandy 05 Jun 1997#369310
I would have to agree with Jay. I didn't see anything derogitory from Shawn in regards to Trevor or his wheel. I believe that was meant for Berg. Personally I liked Trevors wheel but when he told me it would be at least 2-3 months I opted for the ECCI. I'm sure Mr Thomas will live without my money. As for the ECCI, i got it in less than a week and am very happy with it.
Quoted text (70 lines)> > > > >SCREW TSW! You can't go wrong with an ECCI. The CDS2 is ten times > > > > >better, and you get it when they say. > > > > Are you the same idiot that compared the quality of the ECCI and the > > > > TSW, without ever using the TSW not too long ago? If so, you > > > > obviously didn't learn anything from it. > > > > >Trevor Thomas(TSW) was here a month ago bashing ECCI > > > > No, I believe he was bashing the idiot that was comparing the > > > > two without a shred of credibility to his post....probably was > > > > you. > > > > >He really pissed me off then, and now I'll get a dig in whenever I > > > > >can. > > > > Yeh, I believe it.....cockroaches always scamble for the scraps > > > > left by others. Careful though....the light will come on soon and > > > > send you running for cover. > > > > Shawn Wise > > > > Midwest Motorsports > > > > ProHCS3 & HGNS3 on Hawaii > > > seriously the TSW is a great wheel\pedal unit. Shawn was the guy who I > > > knew that had one and was kickin my ass week in and week out on hawaii. > > > When I finally got sick of the t2 breaking I mentiond to Shawn I was > > > thinking about the TSW. Shawn said I wouldnt be dissapointed and Im > > > not. It was well worth the 290 bucks. Infact I plan on ordering a > > > second one for the house so I can hook up to the old computer for > > > friends to use when they come over...Theres a reason why there getting > > > them out late. They got so many orders because they have a great > > > product!!!! > > > -- > > > -------------------------------------------------------- > > > Brian Motisko > > > http://members.aol.com/bmotisko/private/index.htm > > > -------------------------------------------------------- > > Brian > > Thanks a lot for the support you and others are showing for me and the > > TSW, it is much apreciated! > > You are right, Wise was the *** who flamed the TSW without reason or > > ever using one, I emailed him and was polite until he gave me a ration > > of shit for no good reason. I purposely emailed him so as not to have it > > public in order to see if it could be worked out, obviously this > >***head had no intention of keeping his mouth shut in public. I dont > > normally participate in flame wars because it is stupid and pointless > > but this time I am going to because I'm tired of the bullshit. > > There is absolutely no reason to compare the TSW with the CDS, they are > > two different products with completely different philosophies behind > > them, the CDS is for those with a lot of money and the TSW is for people > > who want a good solid product for less, either one will do the job it is > > made for but neither is "better" than the other. I doubt that many races > > are won because a wheel looks good and I dont spend a lot of time > > admiring the looks of my TSW while using it. > > There are close to 2000 happy individuals with TSWs and we get 2/4 > > orders everyday, so we must be doing something right :)! > > Trev > Uh did I miss something here? I thought Shawn Wise was in suport of TSW. > I don't see anything in B Anderson's post to indicate otherwise(no pun > intended) > Jay Taylor
Re:TSW Service After ordering my TSW: I received it when promised. All questions were answered promptly and courteously. When I returned the unit for an upgrade, they made every effort to get it back to me asap. My experience with the company is one of complete satifaction.
Terry Henn 05 Jun 1997#369312
Quoted text (25 lines)> Brian > Thanks a lot for the support you and others are showing for me and the > TSW, it is much apreciated! > You are right, Wise was the *** who flamed the TSW without reason or > ever using one, I emailed him and was polite until he gave me a ration > of shit for no good reason. I purposely emailed him so as not to have it > public in order to see if it could be worked out, obviously this >***head had no intention of keeping his mouth shut in public. I dont > normally participate in flame wars because it is stupid and pointless > but this time I am going to because I'm tired of the bullshit. > There is absolutely no reason to compare the TSW with the CDS, they are > two different products with completely different philosophies behind > them, the CDS is for those with a lot of money and the TSW is for people > who want a good solid product for less, either one will do the job it is > made for but neither is "better" than the other. I doubt that many races > are won because a wheel looks good and I dont spend a lot of time > admiring the looks of my TSW while using it. > There are close to 2000 happy individuals with TSWs and we get 2/4 > orders everyday, so we must be doing something right :)! > Trev
I am contemplating upgrading my controls from the T2 I've had since Christmas and overhauled a dozen times. Your lack of professionalism and tact makes my choice much easier. Your product should speak for itself and your crass defense only cheapens it. Heaven forbid if I had a problem with a TSW. I too am a business owner and understand you can't make everyone happy all the time. Publicly flaming an unhappy critic serves no good purpose other than delighting your competition. Take a business class and show some class or a least a little diplomacy. Terry Henne
Ditto!!!!!!
Quoted text (7 lines)>Re:TSW Service >After ordering my TSW: >I received it when promised. >All questions were answered promptly and courteously. >When I returned the unit for an upgrade, they made every effort to get >it back to me asap. >My experience with the company is one of complete satifaction.
Quoted text (83 lines)> >> > >SCREW TSW! You can't go wrong with an ECCI. The CDS2 is ten times > >> > >better, and you get it when they say. > >> > Are you the same idiot that compared the quality of the ECCI and the > >> > TSW, without ever using the TSW not too long ago? If so, you > >> > obviously didn't learn anything from it. > >> > >Trevor Thomas(TSW) was here a month ago bashing ECCI > >> > No, I believe he was bashing the idiot that was comparing the > >> > two without a shred of credibility to his post....probably was > >> > you. > >> > >He really pissed me off then, and now I'll get a dig in whenever I > >> > >can. > >> > Yeh, I believe it.....cockroaches always scamble for the scraps > >> > left by others. Careful though....the light will come on soon and > >> > send you running for cover. > >> > Shawn Wise > >> > Midwest Motorsports > >> > ProHCS3 & HGNS3 on Hawaii > >> seriously the TSW is a great wheel\pedal unit. Shawn was the guy who I > >> knew that had one and was kickin my ass week in and week out on hawaii. > >> When I finally got sick of the t2 breaking I mentiond to Shawn I was > >> thinking about the TSW. Shawn said I wouldnt be dissapointed and Im > >> not. It was well worth the 290 bucks. Infact I plan on ordering a > >> second one for the house so I can hook up to the old computer for > >> friends to use when they come over...Theres a reason why there getting > >> them out late. They got so many orders because they have a great > >> product!!!! > >> -- > >> -------------------------------------------------------- > >> Brian Motisko > >> http://members.aol.com/bmotisko/private/index.htm > >> -------------------------------------------------------- > >Brian > >Thanks a lot for the support you and others are showing for me and the > >TSW, it is much apreciated! > >You are right, Wise was the *** who flamed the TSW without reason or > >ever using one, I emailed him and was polite until he gave me a ration > >of shit for no good reason. I purposely emailed him so as not to have it > >public in order to see if it could be worked out, obviously this > >dickhead had no intention of keeping his mouth shut in public. I dont > >normally participate in flame wars because it is stupid and pointless > >but this time I am going to because I'm tired of the bullshit. > >There is absolutely no reason to compare the TSW with the CDS, they are > >two different products with completely different philosophies behind > >them, the CDS is for those with a lot of money and the TSW is for people > >who want a good solid product for less, either one will do the job it is > >made for but neither is "better" than the other. I doubt that many races > >are won because a wheel looks good and I dont spend a lot of time > >admiring the looks of my TSW while using it. > >There are close to 2000 happy individuals with TSWs and we get 2/4 > >orders everyday, so we must be doing something right :)! > >Trev > Trev, I think you have the wrong dude!! Shawn Wise OWNS a TSW, > and has been VERY supportive of it and your company. Check your facts, > read all of the previous posts in this thread and good advice would be > to send Sean Higgins his wheel !!! He is director of two racing > leagues, and only wants the wheel he has ordered long ago. I noticed > that your post HAS NOT explained why he has NOT received his wheel > after this long. > I have owned one of your wheels as you know and Ialso own a ECCI. > Both are fine products but posts like your last one is not going to > help your relations with this group. It is time to back up and punt !! > Jim Deane JDeane on hawaii > IVGA GOLD Series Racer > Nascar Invitational Series Racer > Director of SNARL League ( an ACE setup leaque ) > Computer Corner Service( We build Premium Custom Systems) > Webpage: http://www.mindspring.com/~jdeane
You know I am in the market for a good wheel, and was really thinking about a TSW. The I saw Higgy's post and thought well could be a fluke or something, or something that i dont about has also entered into the equation that has yet to be put forth in this thread. Then Trevor (who I assume is the guy who runs TSW) posts and now I am REAL curious about WHY higgy aint got what he paid for?????? Hey Trevor as a potential new customer, who also runs a league with some 35 drivers, I think it would be in your (and your companies) best interest to explain why someone has gotten what they feel is the shaft, and why this is not the case.....or at least an explanation. Have you ever heard of TQM? Or the customers always right? I have heard nothing but good things about the product, but you really have come off as a real A-hole here. (an outsiders view of this thread). I would love to have a good wheel but I refuse to business with someone, who should I have a complaint, reacts with name calling and abusive language. Mick in Tampa CNSRL Admin. -- Mike Schreiner [link lost in import] CNSRL Homepage [link lost in import] Mirror Site
You are missing the WHOLE point of my post. My point was I wouldn't have cared if it wasn't ready until June, but to tell me it was on it's way every 2 weeks for a month was totally irresponsible, and unprofessional. That's why I was so pissed. I was told in a e-mail sunday 5-25 and 5-26 that Trevor would be sending out my wheel on tuesday. (Monday being the holiday) He said he would send it 2 day. I asked FRIDAY what was up and he called me a complainer and that he never made those claims. Well I HAVE the emails to prove it!!! I didn't like being shafted like that. That was my point. I don't care how damn good you guys say the TSW is. With customer relations like that, I'll go somewhere else. I was only posting this to let others know of my experience, because I wouldn't want them to go through the same thing as I did. Sean Higgins -- http://www.teleport.com/~higgy/
Terry, Not to defend, uphold or in any way become involved in what has gone before, considered purely as a product the TSW is too good to miss. I have owned one for about three years now and "repair" is never something that has needed consideration - it will last longer than my house will. When I have discussed updates, suggestions or even criticisms of some aspect of the TSW or the business, I've found Trevor to be open, honest and genuinely wanting to help. We had an incident here in the UK where a footballer player attacked a fan during a game - the fan was shouting racist abuse at him as he was leaving the field. The player was of course slain by the media, "He should set an example" etc. Why? Just because someone is in the public eye doesn't give people the right to throw abuse at them. Some may justifiably call Trevor's response into question, but the other half of the argument have to be chastised in the same manner. Anyway, all morals aside I hope you don't close yourself off to the delights of a TSW, you really would be missing out. I am one of the few who HAS tried many of the wheels available, including the ECCI-CDS which I liked a lot. If you feel any qualms about paying the high price for the ECCI, the TSW gives you all the quality for much less money. All you lose is the looks - the ECCI-CDS is prettier, although I have heard it described as "a huge tin of baked beans"! Mark Fraser hold your hand up...!! :-) -- Cheers! John (SRN-Europe) (Remove "NOSPAM" from address before replying...)
Terry Henn 06 Jun 1997#369436
John, Thanks for the reply. The product is not the issue here. I have used the TSW and liked it. Many of my friends own the TSW and, for the most part, have nothing bad to say about it. Cheers! Terry
Quoted text (29 lines)> Terry, > Not to defend, uphold or in any way become involved in what has gone > before, considered purely as a product the TSW is too good to miss. I have > owned one for about three years now and "repair" is never something that > has needed consideration - it will last longer than my house will. When I > have discussed updates, suggestions or even criticisms of some aspect of > the TSW or the business, I've found Trevor to be open, honest and genuinely > wanting to help. > We had an incident here in the UK where a footballer player attacked a fan > during a game - the fan was shouting racist abuse at him as he was leaving > the field. The player was of course slain by the media, "He should set an > example" etc. Why? Just because someone is in the public eye doesn't give > people the right to throw abuse at them. Some may justifiably call Trevor's > response into question, but the other half of the argument have to be > chastised in the same manner. > Anyway, all morals aside I hope you don't close yourself off to the > delights of a TSW, you really would be missing out. I am one of the few who > HAS tried many of the wheels available, including the ECCI-CDS which I > liked a lot. If you feel any qualms about paying the high price for the > ECCI, the TSW gives you all the quality for much less money. All you lose > is the looks - the ECCI-CDS is prettier, although I have heard it described > as "a huge tin of baked beans"! Mark Fraser hold your hand up...!! :-) > -- > Cheers! > John (SRN-Europe) > (Remove "NOSPAM" from address before replying...)

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