shitty SIERRA refunds

i ordered nascar2 on dec.4 paid 20.00 bucks for next day air it did not come till 4 days later i called and they said just refuse the shipment and will send you a credit, well here it is feb. 24 still no refund. i have called about 10 times wrote letters and was finally told on feb.3 by a supervisor named Ted that he would go ahead and send my credit but still nothing. i think this company is not worth shit if they can not send me my refund ,its not like it would break them or anything, anybody else had problems with them?

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> i ordered nascar2 on dec.4 paid 20.00 bucks for next day air it did not > come till 4 days later i called and they said just refuse the shipment > and will send you a credit, well here it is feb. 24 still no refund. > i have called about 10 times wrote letters and was finally told on feb.3 > by a supervisor named Ted that he would go ahead and send my credit but > still nothing. i think this company is not worth shit if they can not > send me my refund ,its not like it would break them or anything, anybody > else had problems with them?

You too huh. I ordered NASCAR 2 when it was first announced. When I heard that the game was released I called the next day to see if mine had shipped. They said it had. A few days later I called them back to get the tracking number since I had not gotten it yet. I called UPS with the tracking number. They had no record of that package. I called sierra back and was given six different stories. I told them to cancel my order since they did not know what anything about what was going on. They said that they could not since the game was shipped, they said this after I told them that UPS has no record of that package. When UPS showed up the next WEEK I refused the package. I called sierra the second week of February to see when they planned on crediting my credit card. They told me that they did not have any record of my package being returned in their computer. I told them I refused the shipment in first week of January. They then did some checking and told me that it had not been entered my their warehouse that was in a different state. They also said it should take no more than six weeks to credit my card. After the eleventh week I called them up and asked immediately to speak to the HMFIC (Head mother ***er in Charge), I did use that term. I asked them when they planned on crediting my credit card and they said it was pending. I argued with them for awhile saying that I wanted it done in the next 24 hours otherwise I would be contact my attorney general. The next day I called my credit card company and my account was credited. Sierra- The model of inefficiency. Avoid doing business directly with these idiots and go to CompUSA or someplace like that. It is worth the trouble. -- If you want to reply to me remove the no junk from my e-mail address. has been done to eliminate the junk e-mail that I receive.