Broken springs

I have had 4 springs break since July, 3 gas and 1 brake. I originally emailed Thrustmaster and they sent me 6 springs. Now that I'm down to my last 2 springs, I emailed them again. Within 24 hours I recieved a response that the replacement springs were on the way. I questioned them if they were looking into a fix for this problem or a new design. No answer was encluded in the return email, so the answer must be no. I too had looked everywhere for a replacement spring. Nobody had anything close. So your best bet is to keep spares. Joel Willstein

.snip .snip Yep! Thrustmaster support of their products is great. I too was able included my problem and home mailing address and received the same response. One week later to the day I sent the email request, I received two springs in the mail. One for the gas which was what broke on mine and a spare for the brake (its a little heavier gauge). Thanks Thrustmaster! Ron

Hi there 0 my spring broke in my f-stik pro, I talked about it on the net & someone from CH mailed me saying they did not like tohear thattheir springs break, send thegimball & 10 Dolla & they will fix it (cos I could not find a proper replacement for the spring I canabalised an olf j/s & used a spring out of that, & yes yoiu guessed I brock theshaft :( ) So I mailed itto thestates & 3 weeks later received what looked likea brand new j/s) Ring the j/s manufacturer & ask them. One more thing, I don't understand you comment when you say keep spares ???? - If onecant get replacements how does one keep spares Rob

Joel, did you know that if you put something like a "stopper" on the pedal plate underneath each pedal bracket to prevent full extension of those weak spring, WILL definitly prevent furter break downs. I've done this since mid May, and no more break downs. What i've put as a "stopper" is a piece of hard ABS plastic that is about 1/8 inch thick (the thickness of a 1.4M diskette) and secure it with rivet (or use sheet meal screws) underneath each pedal metal bracket... IT WORKS! Then all you have to do is recalibrate your joystick for your favorite game. Another trick for those who have trouble with breaking lockout, when calibrating the break pedal --> don't fully press completly the brake pedal (with try and error method and using later the PERFORMANCE GRAPHIC ANALYSER, try to get 92-95% braking when fully braking. It will extend the braking distance by 5 % (hardly noticeable) and will save your tires in race session. Even at 95% braking power i still can outbreak opponents in PRO & ACE level. For the accelerator (when calibrating) actually put all the weights on that pedal and you'll get 100% acceleration very easily with no efforts when racing. Hope it's of some help have fun!

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> .snip > >. Within 24 hours I recieved a response that > >the replacement springs were on the way. > .snip > Yep! Thrustmaster support of their products is great. I too was able > included my problem and home mailing address and received the same > response. One week later to the day I sent the email request, I > received two springs in the mail. One for the gas which was what broke > on mine and a spare for the brake (its a little heavier gauge). > Thanks Thrustmaster! > Ron

You guys are lucky. I broke mine and it took three weeks to get to Canada. At least they sent 7 springs. I think it finally time to move to a T2.

> Yep! Thrustmaster support of their products is great. I agree too, problem is that I have had springs break twice during league races on hawaii.....I now always have some *** bands and duct tape next to me. It may sound crazy but I have salvaged a top five finish on a 45 minute race on hawaii by duct taping the pedal to my foot to finish the race....(Every point counts!) daland (vetteracer on hawaii)

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> I have had 4 springs break since July, 3 gas and 1 brake. I originally > emailed Thrustmaster and they sent me 6 springs. Now that I'm down to my last > 2 springs, I emailed them again. Within 24 hours I recieved a response that > the replacement springs were on the way. > I questioned them if they were looking into a fix for this problem or a new > design. No answer was encluded in the return email, so the answer must be > no. > I too had looked everywhere for a replacement spring. Nobody had anything > close. So your best bet is to keep spares. > Joel WillsteinI to broke my spring and thrustmaster mailed it to me in 4 days. I

think thats great customer service.

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>> Yep! Thrustmaster support of their products is great. >I agree too, problem is that I have had springs break twice during >league races on hawaii.....I now always have some *** bands and >duct tape next to me. It may sound crazy but I have salvaged a top >five finish on a 45 minute race on hawaii by duct taping the pedal to >my foot to finish the race....(Every point counts!) >daland (vetteracer on hawaii)

I agree with you on their customer service. I just had a spring break and called them up and their sending me new ones. No questions asked. I also told the guy that the steering was not as tight as when I first purchased it and he told me he was also sending me the bungee band that gives the steering its tension. If anyone else has noticed this problem with theit t2 I'm sure they would send you a new one if you called them. Hats off to THRUSTMASTER!!!

ThrustMaster's support is second to none. Nobody beats their service.