T2-Broken Spring

Hello fellow racers, I seem to have just experienced the famous "broken spring" plague with my T2 by thrustmaster. While gunning down the back straight at phoenix my throttle stuck wide open. I was actually able to slam on the "emergency brake" with the P key and escape and save my race. I opened up my T2 and discovered a crack and bend in my throttle spring thus releasing it from its position and making it fail. Upon tryin to straighten, aprox. 1 inch of the spring broke off. I quickly fired up my news reader "agent" and sifted through my saved threads regarding the T2 and repair realizing that I must have purged all previous posts on how/where to get the fix for this. I did get on the web and locate "thrustmaster's" page but upon further search could find no specific instructions on how or what to obtain for fixing the spring (s) in my T2. The links all refered to the T1 which I assume is address and have sent them a request for a fix. Is this the correct procedure? The spring seems to be pretty basic. I am wondering if anyone found such a replacement that would fit via a local hrdware store, ect... Also curious how long on the average till thrustmaster will send out a replacement and how much do they usually charge? Thanks to all who can provide info. server doesn't always get new posts till days later :( .

Quoted text (25 lines)

> Hello fellow racers, > I seem to have just experienced the famous "broken spring" > plague with my T2 by thrustmaster. While gunning down the back > straight at phoenix my throttle stuck wide open. I was actually able > to slam on the "emergency brake" with the P key and escape and save my > race. I opened up my T2 and discovered a crack and bend in my throttle > spring thus releasing it from its position and making it fail. Upon > tryin to straighten, aprox. 1 inch of the spring broke off. I quickly > fired up my news reader "agent" and sifted through my saved threads > regarding the T2 and repair realizing that I must have purged all > previous posts on how/where to get the fix for this. I did get on the > web and locate "thrustmaster's" page but upon further search could > find no specific instructions on how or what to obtain for fixing the > spring (s) in my T2. The links all refered to the T1 which I assume is > address and have sent them a request for a fix. Is this the correct > procedure? The spring seems to be pretty basic. I am wondering if > anyone found such a replacement that would fit via a local hrdware > store, ect... Also curious how long on the average till thrustmaster > will send out a replacement and how much do they usually charge? > Thanks to all who can provide info. > server doesn't always get new posts till days later :( .

You will recieve it free of charge and it will arrive post haste. THrustmaster has the best post purchase support I have ever come in contact with. I have had this happen 2 times(guess I should get a life and stop playing this game so much!) and they have always sent me the parts very quickly. Mick in Tampa

Quoted text (25 lines)

> Hello fellow racers, > I seem to have just experienced the famous "broken spring" > plague with my T2 by thrustmaster. While gunning down the back > straight at phoenix my throttle stuck wide open. I was actually able > to slam on the "emergency brake" with the P key and escape and save my > race. I opened up my T2 and discovered a crack and bend in my throttle > spring thus releasing it from its position and making it fail. Upon > tryin to straighten, aprox. 1 inch of the spring broke off. I quickly > fired up my news reader "agent" and sifted through my saved threads > regarding the T2 and repair realizing that I must have purged all > previous posts on how/where to get the fix for this. I did get on the > web and locate "thrustmaster's" page but upon further search could > find no specific instructions on how or what to obtain for fixing the > spring (s) in my T2. The links all refered to the T1 which I assume is > address and have sent them a request for a fix. Is this the correct > procedure? The spring seems to be pretty basic. I am wondering if > anyone found such a replacement that would fit via a local hrdware > store, ect... Also curious how long on the average till thrustmaster > will send out a replacement and how much do they usually charge? > Thanks to all who can provide info. > server doesn't always get new posts till days later :( .

Ron, Don't fret. Get out your paper work and give them a call, the number I had was changed and the recording gave me the new number. I hadn't even had a chance to send in the warranty card when the same exact thing happened to me. They asked me for my name and address and within 3 days I received two new springs, one for the gas and one for the brake. The stiffer one is for the brake. I tried 2 hardware stores, Home Depot, and a specialty shop. None of the places had what I needed or even came close. I found some spring stock that had close specs in terms of thickness and diameter of bend. So I tried fabricating the spring, but it just didn't work smoothly enough. Give them a call, it's the best long term solution. The real concern is will this keep on happening or has the fatigue failure been addressed? Regards, John

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> = > > Hello fellow racers, > > I seem to have just experienced the famous "broken spring" > > plague with my T2 by thrustmaster. While gunning down the back > > straight at phoenix my throttle stuck wide open. I was actually able > > to slam on the "emergency brake" with the P key and escape and save m=

y > > race. I opened up my T2 and discovered a crack and bend in my throttl= e

Quoted text (8 lines)

> > spring thus releasing it from its position and making it fail. Upon > > tryin to straighten, aprox. 1 inch of the spring broke off. I quickly= > > fired up my news reader "agent" and sifted through my saved threads > > regarding the T2 and repair realizing that I must have purged all > > previous posts on how/where to get the fix for this. I did get on the= > > web and locate "thrustmaster's" page but upon further search could > > find no specific instructions on how or what to obtain for fixing the= > > spring (s) in my T2. The links all refered to the T1 which I assume i=

s

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> > address and have sent them a request for a fix. Is this the correct > > procedure? The spring seems to be pretty basic. I am wondering if > > anyone found such a replacement that would fit via a local hrdware > > store, ect... Also curious how long on the average till thrustmaster > > will send out a replacement and how much do they usually charge? > > Thanks to all who can provide info. > > server doesn't always get new posts till days later :( . > = > You will recieve it free of charge and it will arrive post haste. > THrustmaster has the best post purchase support I have ever come in > contact with. I have had this happen 2 times(guess I should get a life > and stop playing this game so much!) and they have always sent me the > parts very quickly. > = > Mick in Tampa

I can completely confirm this great service. You can e-mail them for replacements and you will receive it/them within a week. You can go through their home-page http://www.thrustmaster.com/tm-home.htm or you can directly go to the mail-form to ask them to ship you a replacement at http://www.thrustmaster.com/service/servmail.htm Ren=E9 in The Netherlands. -- = http://www1.tip.nl/users/t752096/Index.htm ************************* ******************************************* * Dreammaster rules again **Windows :-( * *When Dream And Day Unite **.....the choice of a brainwashed generation* ************************* *******************************************