Can't get to Hawaii's scheduler

I tried to get to Hawaii's race scheduler between 9:30 and 11:30 pdt on Tuesday night. It would try to go to the scheduler and then drop me back to the main menu. Anyone else have similar problems? Dan

Same problem happen to me 11:30pm to 1:00AM EST. I changed baud but it did not help. Just waiting for Papyrus help.

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>>I tried to get to Hawaii's race scheduler between 9:30 and 11:30 pdt on >>Tuesday night. It would try to go to the scheduler and then drop me >>back to the main menu. Anyone else have similar problems? >>Dan >Same problem happen to me 11:30pm to 1:00AM EST. I changed baud but it did >not help. Just waiting for Papyrus help.

Same thing here!

> I tried to get to Hawaii's race scheduler between 9:30 and 11:30 pdt on > Tuesday night. It would try to go to the scheduler and then drop me > back to the main menu. Anyone else have similar problems? > DanI'm new to Hawaii, just the last 2 nights, but the same thing happened last night to me. I did 2 races. After each one I was disconnected. I could then no longer get past the main menu when going to race scheduler.Ed? Steve

>>>Anyone else have similar problems? >>Just waiting for Papyrus help. >Same thing here! I have experienced this problem. Last weekend. Also Wednesday 6-5-96 in the early a.m. What a waste of long distance. You call, see the messages dated 6-2-96, no news about trouble, you try to go to the race scheduler and it will not let you in. There is no error message that says too many people or the server is down. It can't be too many people, I tried at 3:00 am one time. It is interesting that no-one from Papyrus has commented on this condition. Do they know about it? Is there an explanation? Any comments? -- Best Wishes!!! Robert Huggins Raleigh, NC

>I tried to get to Hawaii's race scheduler between 9:30 and 11:30 pdt on >Tuesday night. It would try to go to the scheduler and then drop me >back to the main menu. Anyone else have similar problems? >Dan We have had some problems in the past few days with the scheduler. We're working on it. The problem is on our end. Sorry! Ed Martin Producer, Series Director NASCAR Racing League Papyrus / Sierra On-Line, Inc.

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>>>>Anyone else have similar problems? >>>Just waiting for Papyrus help. >>Same thing here! >I have experienced this problem. >Last weekend. Also Wednesday 6-5-96 in the early a.m. >What a waste of long distance. >You call, see the messages dated 6-2-96, no news about trouble, >you try to go to the race scheduler and it will not let >you in. There is no error message that says too many people or >the server is down. It can't be too many people, I tried at >3:00 am one time. >It is interesting that no-one from Papyrus has commented on this >condition. Do they know about it? Is there an explanation? >Any comments? >-- >Best Wishes!!! >Robert Huggins >Raleigh, NC

We have had some problems over the past few days with the scheduler server. I beleieve it was late Friday night, late Saturday night & Tuesday night. Things should be back to normal now. Ed Martin Producer, Series Director NASCAR Racing League Papyrus / Sierra On-Line, Inc.

>We have had some problems in the past few days with the scheduler. >We're working on it. The problem is on our end. Sorry! >Ed Martin >Producer, Series Director >NASCAR Racing League >Papyrus / Sierra On-Line, Inc. Hello Ed, isn't the purpose of the "Message" file that gets downloaded as soon as you connect to Hawaii to tell the users the latest news? If you are having trouble with the scheduler, then why not update the "message" or "news" file to tell the users that there are problems and when it might be fixed (i.e. when they should try again). Just a suggestion. This would save your Beta testers some long distance fees. -- Best Wishes!!! Robert Huggins Raleigh, NC

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>Hello Ed, isn't the purpose of the "Message" file that gets downloaded >as soon as you connect to Hawaii to tell the users the latest news? >If you are having trouble with the scheduler, then why not update the >"message" or "news" file to tell the users that there are problems and >when it might be fixed (i.e. when they should try again). Just a >suggestion. This would save your Beta testers some long distance >fees. >-- >Best Wishes!!! >Robert Huggins >Raleigh, NC

I wish it were that easy. The "message of the day" is there to inform people of the latest news, but we do not have the ability (yet) to dynamically update it is something goes wrong. Unfortunately, the crashes occurred when nobody was at the data center (late at night) & we couldn't correct for it immediately. We are addressing that issue now (a system online to consistantly monitor if systems are up) so we can compensate much faster if something crashes. However, you're right. We don't want you wasting money to dial in & hit a dead end. Ed Martin Producer, Series Director NASCAR Racing League Papyrus / Sierra On-Line, Inc.