I ordered GTR from the Emporium but didn't get a confirmation email? Anyone
else order it and get it yet?
Ordered it on 23rd, got confirmation email same day with order # attached,
doesn't seem to have shipped yet though (if thats what "pending" means)
David
"Tiny Lund" <[email hidden]> wrote in message
news:[email hidden]...
>I ordered GTR from the Emporium but didn't get a confirmation email? Anyone
>else order it and get it yet?
>
I ordered some other stuff from DE on the 18th. Still haven't received
it. I did email back forth with Mikkel a couple of times about the
"pending" status (which hasn't changed for me either). It seems to be a
glitch in the ordering system, where the status doesn't change. He
mentioned that they may take a look at it in the future to better allow
customers to follow their orders.
He also pointed out (as mentioned on the home page of DE), that
customers should add 1 week to shipping times due to start up for them,
plus the holiday rush. I am expecting my stuff next week, based on the
emails I got from Mikkel.
Dave Erb wrote:
> Ordered it on 23rd, got confirmation email same day with order #attached,
> doesn't seem to have shipped yet though (if thats what "pending"means)
> David
Ah, thanks for clearing that pending thing up. It was starting to bug me :)
From that I gather that my stuff will be on the way on the week of the 8th
assumingh Customs doesn't fool around with it too much
"Darus" <[email hidden]> wrote in message
news:[email hidden]...
Quoted text (20 lines)
>I ordered some other stuff from DE on the 18th. Still haven't received > it. I did email back forth with Mikkel a couple of times about the > "pending" status (which hasn't changed for me either). It seems to be a > glitch in the ordering system, where the status doesn't change. He > mentioned that they may take a look at it in the future to better allow > customers to follow their orders. > > He also pointed out (as mentioned on the home page of DE), that > customers should add 1 week to shipping times due to start up for them, > plus the holiday rush. I am expecting my stuff next week, based on the > emails I got from Mikkel. > > > Dave Erb wrote: >> Ordered it on 23rd, got confirmation email same day with order # > attached, >> doesn't seem to have shipped yet though (if thats what "pending" > means) >> David >I also ordered it. Has anyone actually received their order? Hopefully, we
are not being taken for a ride.
"Dave Erb" <[email hidden]> wrote in message
news:41d43b64$[email hidden]...
Quoted text (29 lines)
> Ah, thanks for clearing that pending thing up. It was starting to bug me > :) From that I gather that my stuff will be on the way on the week of the > 8th assumingh Customs doesn't fool around with it too much > > > "Darus" <[email hidden]> wrote in message > news:[email hidden]... >>I ordered some other stuff from DE on the 18th. Still haven't received >> it. I did email back forth with Mikkel a couple of times about the >> "pending" status (which hasn't changed for me either). It seems to be a >> glitch in the ordering system, where the status doesn't change. He >> mentioned that they may take a look at it in the future to better allow >> customers to follow their orders. >> >> He also pointed out (as mentioned on the home page of DE), that >> customers should add 1 week to shipping times due to start up for them, >> plus the holiday rush. I am expecting my stuff next week, based on the >> emails I got from Mikkel. >> >> >> Dave Erb wrote: >>> Ordered it on 23rd, got confirmation email same day with order # >> attached, >>> doesn't seem to have shipped yet though (if thats what "pending" >> means) >>> David >> > >I just ordered a set of simheels and GTR a few days ago.
Please post when you get your stuff, and I'll post as well - they've
already charged my card, so I'd hope it'll get to me soon.
Kendt
Before collapsing in a drunken stupor "Tiny Lund"
<[email hidden]> managed to mumble the following:
> I ordered GTR from the Emporium but didn't get a confirmation email? Anyone
> else order it and get it yet?
>
>
>
I ordered a copy of GTR on the 24th. Received the confirmation email
immediately, but havn't heard any news on whether or not it's
shipped.
Before collapsing in a drunken stupor "Tiny Lund"
<[email hidden]> managed to mumble the following:
I ordered GTR from the Emporium but didn't get a confirmation
email? Anyone
else order it and get it yet?
I spoke with Randall Johnson & as mentioned in another post, he informed me
of the 1-2 week ship delay stated on their main page. I also paid with Pay
Pal which is a different situation from those that used a credit card. He
said GTR should arrive from Sweden Tuesday 01/04 and ship shortly
thereafter.
"nrvsreck" <[email hidden]> wrote in message
news:[email hidden]...
Quoted text (14 lines)
> Before collapsing in a drunken stupor "Tiny Lund" > <[email hidden]> managed to mumble the following: > >> I ordered GTR from the Emporium but didn't get a confirmation > email? Anyone >> else order it and get it yet? >> >> >> > > I ordered a copy of GTR on the 24th. Received the confirmation email > immediately, but havn't heard any news on whether or not it's > shipped. >"I also paid with Pay Pal which is a different situation from those
that used a credit card."
Could you explain the differences? I paid with a CC this time, but I
also use Paypal regularly and saw that they also accept it.
Thanks.
"Could you explain the differences? I paid with a CC this time, but I
also use Paypal regularly and saw that they also accept it."
The difference is that i did not receive a confirmation of order email from
the emporium. Randall said they were still working out the Pay Pal setup.
"Darus" <[email hidden]> wrote in message
news:[email hidden]...
Quoted text (8 lines)
> "I also paid with Pay Pal which is a different situation from those > that used a credit card." > > Could you explain the differences? I paid with a CC this time, but I > also use Paypal regularly and saw that they also accept it. > > Thanks. >okay, thanks.
I'm surprised to see this. I ordered using Paypal and recieved a
confirmation email within an hour. Does your ISP use very aggressive spam
filters and thus posibly blocked the confirmation email?
David
"Tiny Lund" <[email hidden]> wrote in message
news:[email hidden]...
Quoted text (20 lines)
> "Could you explain the differences? I paid with a CC this time, but I > also use Paypal regularly and saw that they also accept it." > > > The difference is that i did not receive a confirmation of order email > from the emporium. Randall said they were still working out the Pay Pal > setup. > > "Darus" <[email hidden]> wrote in message > news:[email hidden]... >> "I also paid with Pay Pal which is a different situation from those >> that used a credit card." >> >> Could you explain the differences? I paid with a CC this time, but I >> also use Paypal regularly and saw that they also accept it. >> >> Thanks. >> > >That's scary to know. I did get of course get pay pal confirmation of the
transaction, but not email from Emporium. I did use a yahoo mail addy that
might have flushed it in the spam toilet.
"Dave Erb" <[email hidden]> wrote in message
news:41d72736$[email hidden]...
Quoted text (29 lines)
> I'm surprised to see this. I ordered using Paypal and recieved a > confirmation email within an hour. Does your ISP use very aggressive spam > filters and thus posibly blocked the confirmation email? > David > > "Tiny Lund" <[email hidden]> wrote in message > news:[email hidden]... >> "Could you explain the differences? I paid with a CC this time, but I >> also use Paypal regularly and saw that they also accept it." >> >> >> The difference is that i did not receive a confirmation of order email >> from the emporium. Randall said they were still working out the Pay Pal >> setup. >> >> "Darus" <[email hidden]> wrote in message >> news:[email hidden]... >>> "I also paid with Pay Pal which is a different situation from those >>> that used a credit card." >>> >>> Could you explain the differences? I paid with a CC this time, but I >>> also use Paypal regularly and saw that they also accept it. >>> >>> Thanks. >>> >> >> > >Yes. I see they wasted no time charging my card the same day I ordered, but
seem to have no product to ship. That's a pretty poor business practice
IMO.
"[email hidden]" <[email hidden]> wrote in message
news:[email hidden]...
>I just ordered a set of simheels and GTR a few days ago.
> Please post when you get your stuff, and I'll post as well - they've
> already charged my card, so I'd hope it'll get to me soon.
>
> Kendt
>
JTS wrote:
> Yes. I see they wasted no time charging my card the same day I ordered, but
I'm willing to bet, when they get enough orders, they then order in bulk
and when they receive their order, they send it out to you. It's not
like when you order a copy, they then call Switzerland and send over a
single copy just for you.
ZZ
--
Richard "ZZ" Busch
Member:
Screamers Racing League
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----------------
Remember racecar is racecar spelled backward
-----------------
Quoted text (15 lines)
> seem to have no product to ship. That's a pretty poor business practice > IMO. > > "[email hidden]" <[email hidden]> wrote in message > news:[email hidden]... > >>I just ordered a set of simheels and GTR a few days ago. >>Please post when you get your stuff, and I'll post as well - they've >>already charged my card, so I'd hope it'll get to me soon. >> >>Kendt >> > > >Well then why charge a CC as soon as it crosses the wires? If you HAVE
the product to ship, then by all means and go ahead and do it. A good
business practice is to order the product in bulk IN ADVANCE and have
it ready to ship to customers when they pay for it, not get the money
and THEN order the product from the mfg. and send it when it
arrives.All that does is generate ill will and for a new company that
is already struggling a bit, that can be fatal.
On Sat, 1 Jan 2005 23:17:36 -0500, "JTS" <[email hidden]> wrote
something like:
>Yes. I see they wasted no time charging my card the same day I ordered, but
>seem to have no product to ship. That's a pretty poor business practice
>IMO.
IIRC they do not stock stuff like Simsox, atleast that's what they
said when they first opened... dunno why they wouldn't stock games
though.
Remember why they had to shut down after the first "grand opening" of
the store? Troubles with the company that handled their credit card
payments... they had to change the company, and couldn't get a very
good deal as being new in business. That probably causes the payments
being charged immediately... dE probably doesn't have much say in it
(yet).
--
- Jussi Koukku -
After a bit of back and forth in the dE forums, "humancargo" advised me
that the Sim Sox/Sim Heels would receive their appropriate patches
today (Wednesday) and be shipped ASAP both to US destinations and a
bulk shipment to Europe for distribution there. What I didn't realize
(or overlooked) was the fact that the patches are imported and applied
to the Sim Sox/Heels before shipment. I also learned that he was
expecting the shipment of GTR from Sweden this week also. Hope this
helps. I would suggest going to their use forum (link off their home
page) and posting their for specific answers to questions. I was very
pleased with the almost immediate reply to my question/complaint.
"Darus" <[email hidden]> wrote in message
news:[email hidden]...
Thanks for the update Darus
