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Rec.Autos.Simulators Archive

Force RS / RS Shifter Package, anyone from the UK ordered one?

10 posts by 4 people · 03 Jun 2000 20:10 UTC - 14 Jun 2000 18:25 UTC

Hywel 03 Jun 2000 20:10 UTC#265627
Hi I`ve got the Logitech Wingman FF, and I`m thinking of selling it, to order a Force RS.. Mainly for the shifter, that looks great! Has anyone from the UK ordered one via the actlabs website? If so, what was the service like, how long did it take to arrive, any problems etc? Cheers Hywel
Ace 04 Jun 2000 17:23 UTC#265414
I recieved mine a few days ago. Ordered it through the website on a saturday night, got e-mails confirming the order, then notification of shipment, recieved on Friday the next week, so not too bad there. Didn't have any need to contact support, although the driverCD was cracked, I just downloaded the driver software from the site. The wheel itself is very nice, pleasant rim, strong FF, which can be fine tuned if neccessary, and the desk clamps are excellent. My only beef is the pedals: the brake has far too much resistance and not enough travel, but I'm expecting it loosens after a few days. One last thing. Cost. Shipping and Taxes pushed the total to over $200 (US), and that was without the RS shifter. Ouch. -- -Ace- Hywel <[email hidden]> wrote in message news:dKc_4.2293$[email hidden]... > Hi > > I`ve got the Logitech Wingman FF, and I`m thinking of selling it, to order a > Force RS.. > > Mainly for the shifter, that looks great! > > Has anyone from the UK ordered one via the actlabs website? > > If so, what was the service like, how long did it take to arrive, any > problems etc? > > Cheers > > Hywel > >
Hywel 05 Jun 2000 10:17 UTC#265261
> One last thing. Cost. Shipping and Taxes pushed the total to over $200(US), > and that was without the RS shifter. Ouch. Yeah, the thing I was worried about was that maybe in a month or so it might, I might find the wheel in retail stores. Oh well, thanks for the info! Hywel
Ashley McConnell 05 Jun 2000 13:22 UTC#265220
I really was thinking of doing it....but the postage was $80!! however....you can get it from http://www.softwarefirst.com and.....the shifter :) Ashley Hywel <[email hidden]> wrote in message news:dKc_4.2293$[email hidden]... | Hi | | I`ve got the Logitech Wingman FF, and I`m thinking of selling it, to ordera
Quoted text (14 lines)| Force RS.. | | Mainly for the shifter, that looks great! | | Has anyone from the UK ordered one via the actlabs website? | | If so, what was the service like, how long did it take to arrive, any | problems etc? | | Cheers | | Hywel | |
Phil Lee 05 Jun 2000 15:23 UTC#265139
Ashley McConnell <[email hidden]> wrote in message news:8hg9it$lk2$[email hidden]... > I really was thinking of doing it....but the postage was $80!! > > however....you can get it from http://www.softwarefirst.com Have you ordered from here? They are �60 cheaper than buying direct from ACT Labs so I am certainly interested. Anyone's experiences on delivery time etc would be appreciated. Cheers Phil
Hywel 06 Jun 2000 10:56 UTC#265025
Quoted text (7 lines)> Have you ordered from here? They are �60 cheaper than buying direct from > ACT Labs so I am certainly interested. Anyone's experiences on delivery > time etc would be appreciated. > > Cheers > > Phil
WOOHOO!!! I`m about to order one on my credit card now, so I`ll let you know.
Phil Lee 06 Jun 2000 18:54 UTC#264957
Hywel <[email hidden]> wrote > > WOOHOO!!! > > I`m about to order one on my credit card now, so I`ll let you know. > > I did the same. I figured, if things went pear shaped at least the credit card insurance would cover things. Cheers Phil -- GPL Rank: +84.15 secs (193rd) http://www.youpies.co.uk
Phil Lee 12 Jun 2000 12:59 UTC#263822
As a follow up to my post, I got my Force RS today, having ordered it from SoftwareFirst last Monday. Unfortunately I can't tell you what the controller is like because they sent me one with a European power supply which isn't much use in England. They say that their supplier is not available today to chase up so they will let me know what is happening tomorrow. To say I'm pissed off is an understatement. I have this wonderful looking wheel sitting beside me which I can't use. BTW, I'm also waiting for the RS Shifter which I ordered at the same time. Still at �130.98 (~$200) it is still cheaper than buying direct from ACT Labs at �182 ($281.99). I'll keep you posted. Cheers Phil --- GPL Rank: +70.48 (264th from 371) * Sent from RemarQ http://www.remarq.com The Internet's Discussion Network * The fastest and easiest way to search and participate in Usenet - Free!
Phil Lee 12 Jun 2000 15:08 UTC#263752
Latest update - I had a call from the suppliers of Software First. They are sending me a UK power supply which I should get tomorrow. I'll keep you posted. Cheers Phil * Sent from RemarQ http://www.remarq.com The Internet's Discussion Network * The fastest and easiest way to search and participate in Usenet - Free!
Phil Lee 14 Jun 2000 18:25 UTC#263073
Today's update. The suppliers of Software First, Dragonfly Interactive, sent me a travel adapter to use with the European power supply. This is not usable because it does not convert 230V to 240V and is an unacceptable solution in my opinion. Because of this, I have sent a fax to Software First rejecting the wheel as unusable and cancelling my order. I expect their response tomorrow morning. I have also contacted my local trading standards office as I believe it may be illegal to supply an electrical appliance in the UK without a British plug. The law is complex on this and they are currently investigating it and will get back to me. As soon as I receive confirmation of my refund I will be placing an order direct with Act Labs. They may be more expensive but as their prompt reply to another post I made shows, their customer service is enormously better than that which I have received from Software First. Others may have experienced good service from Software First. I have not and am simply relating my experiences so that others can have additional information on which to base their purchasing decisions. Cheers Phil -- GPL Rank: +71.49 secs http://www.youpies.co.uk

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