ROFLMAO And you just know I'm still losing sleep over it ;)
--
Scott B. Husted
PA-Scott
ICQ# 4395450
I want to assure you all that Mr. Petersen is mistaken.. If you have a
Ferrari wheel and live in Europe, and you've tried to get the new
replacement paddle shifters, then you may have been told by Mr. Petersen,
Support Manager of Guillemot Nordic, that the information on
www.slottweak.com is a "hoax", thereby calling me a liar. There's is more
about this in the "News for July 20" on the site, and I've also posted
pictures of the new paddles.
This also brings up the issue of common sense. I'm referring to parts of
some correspondence I've been sent. If someone asks for a replacement
paddle, why bother asking which one is broken? The part probably cost 10
cents, and the shipping in Europe is probably $1.50 for either 1 or 2
paddles. If one broke, the other will almost certainly break as well. Why
not save the customer some frustration and save the company another $1.50
and just send both paddles to begin with? And for heaven's sake, don't
forget to include the little rubber sticky pads. Gee, is everybody reading
Logitech's handbook on customer service? I sometimes find myself awestruck
by the apparent lack of common sense. Ah, never mind. I give up.
--
Slot
www.slottweak.com
Tweaks & Reviews
I have received a very acceptable explanation and apology from Mr. Petersen.
In his complaint, he mistakenly gave my url instead of the one he meant to
give. He told me of the offending site, I checked it out, and it is somewhat
misleading. Simply, it just wasn't my site. He stated that he also sends
customers to Tweaks & Reviews for information from time to time and is sorry
for mistakenly giving the wrong url.
That's good enough for me. And it's a whole lot more than Scott got from
Andy Cers ;-)
--
Slot
Tweaks & Reviews
www.slottweak.com
"GTX_SlotCar" <[email hidden]> wrote in message
news:ogOd5.22782$[email hidden]...
> I want to assure you all that Mr. Petersen is mistaken.. If you have a
> Ferrari wheel and live in Europe, and you've tried to get the new
> replacement paddle shifters, then you may have been told by Mr. Petersen,
> Support Manager of Guillemot Nordic, that the information on
> www.slottweak.com is a "hoax", thereby calling me a liar. There's is more
> about this in the "News for July 20" on the site, and I've also posted
> pictures of the new paddles.
>
> This also brings up the issue of common sense. I'm referring to parts of
> some correspondence I've been sent. If someone asks for a replacement
> paddle, why bother asking which one is broken? The part probably cost 10
> cents, and the shipping in Europe is probably $1.50 for either 1 or 2
> paddles. If one broke, the other will almost certainly break as well. Why
> not save the customer some frustration and save the company another $1.50
> and just send both paddles to begin with? And for heaven's sake, don't
> forget to include the little rubber sticky pads. Gee, is everybody reading
> Logitech's handbook on customer service? I sometimes find myself awestruck
> by the apparent lack of common sense. Ah, never mind. I give up.
>
>
>
> --
> Slot
>
> www.slottweak.com
> Tweaks & Reviews
>
>
>
>
